DoubleTree by Hilton Lubbock University Area
505 Avenue Q, Lubbock, 79401, Spojené státy
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu DoubleTree by Hilton Lubbock University Area
DoubleTree by Hilton Lubbock University Area
Doubletree By Hilton Lubbock - University Area se nachází v destinaci Lubbock v regionu Texas. Jen 2,2 km odtud je Jones AT&T Stadium. Tento hotel se 4 hvězdičkami nabízí bar a pokoje s klimatizací a s bezplatným Wi-Fi.
Hodnocení a recenze
Čistota4,0
Lokalita4,2
Služby4,1
Pokoje4,1
Hodnota4,0
Kvalita spánku4,2
Hodnocení cestovatelů
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Co zaujalo cestovatele
Komentář přidán: 4. 7. 2022
Ubytován/a od červenec 2022
NA
Obchodní cestující
Komentář přidán: 6. 5. 2025
Dee is the best host! He always makes me feel welcome. The food, drinks and restaurant staff are great as well!
Dee is the best host! He always makes me feel welcome. He greets everyone with smile. The food, drinks and restaurant staff are great as well. Last but definitely not least the housekeeping staff are amazing!
Reakce hotelu
Komentář přidán: 7. května
Dear Guest,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience at DoubleTree by Hilton Lubbock University Area. It brings us tremendous joy to know that Dee made such a memorable impression with his warm welcome and friendly smile. Creating that personal connection with our guests is exactly what we strive for.
We're thrilled that you enjoyed our restaurant offerings and appreciated our staff's dedication to providing excellent service. It's especially rewarding to hear your kind words about our housekeeping team, whose hard work often happens behind the scenes but is crucial to ensuring our guests have a comfortable and pleasant stay.
Your feedback highlights exactly what makes our hotel special - our people and their commitment to making every guest feel welcome. We look forward to welcoming you back on your next visit to Lubbock and creating more wonderful experiences for you.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience at DoubleTree by Hilton Lubbock University Area. It brings us tremendous joy to know that Dee made such a memorable impression with his warm welcome and friendly smile. Creating that personal connection with our guests is exactly what we strive for.
We're thrilled that you enjoyed our restaurant offerings and appreciated our staff's dedication to providing excellent service. It's especially rewarding to hear your kind words about our housekeeping team, whose hard work often happens behind the scenes but is crucial to ensuring our guests have a comfortable and pleasant stay.
Your feedback highlights exactly what makes our hotel special - our people and their commitment to making every guest feel welcome. We look forward to welcoming you back on your next visit to Lubbock and creating more wonderful experiences for you.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Cestující rodiny
Komentář přidán: 4. 5. 2025
Very mid (and not well run)
Not a great experience. First, though, the positive: the beds and pillows are very comfortable. Adequate supply of towels, convenient location, small but attractive lobby. Indoor pool looks nice. However, the rooms are filthy. First, we were assigned a room, and upon entering saw that it had not been cleaned—unmade beds, trash on the counters. We had to go request another room, and while this one had been made up, there was a layer of dust in the bathroom. Fire alarms went off at 6 am, with no communication whatsoever from staff. No flashing lights in room or in hallways. I mean, I know—it’s Lubbock, Texas. And it was comfortable, just very mid.
Reakce hotelu
Komentář přidán: 4. května
Dear Guest,
Thank you for taking the time to share your experience at DoubleTree by Hilton Lubbock University Area. We appreciate your feedback about our comfortable beds and pillows, adequate towel supply, convenient location, and our attractive lobby and pool area.
We appreciate your comments regarding room cleanliness and are grateful you brought these observations to our attention. Our team takes great pride in maintaining high standards throughout the hotel, and we value this opportunity to enhance our service. Regarding the early morning fire alarm, we understand how this affected your rest, and we're reviewing our communication protocols to ensure better guest information during such situations.
We remain committed to providing our guests with exceptional experiences and continuously work to improve all aspects of our service. We hope to have the opportunity to welcome you back for a more enjoyable stay that fully reflects our dedication to guest satisfaction.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Thank you for taking the time to share your experience at DoubleTree by Hilton Lubbock University Area. We appreciate your feedback about our comfortable beds and pillows, adequate towel supply, convenient location, and our attractive lobby and pool area.
We appreciate your comments regarding room cleanliness and are grateful you brought these observations to our attention. Our team takes great pride in maintaining high standards throughout the hotel, and we value this opportunity to enhance our service. Regarding the early morning fire alarm, we understand how this affected your rest, and we're reviewing our communication protocols to ensure better guest information during such situations.
We remain committed to providing our guests with exceptional experiences and continuously work to improve all aspects of our service. We hope to have the opportunity to welcome you back for a more enjoyable stay that fully reflects our dedication to guest satisfaction.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Obchodní cestující
Komentář přidán: 14. 4. 2025
Best hotel I've stayed in
I travel to ~3 states a week. This hotel has the best customer service i have every seen. Props to you and your team Dee!!
Reakce hotelu
Komentář přidán: 16. dubna
Dear Guest,
Thank you so much for the fantastic review! We're absolutely thrilled to hear that out of all the hotels you experience during your extensive travels, our property stood out as the very best for customer service.
We're especially delighted that Dee and the team made such a positive impression on you. Delivering exceptional service is our top priority, and it's wonderful to know that our efforts have been recognized by someone who has such broad experience with different properties. Your kind words mean the world to us and will certainly be shared with Dee and the entire team.
We look forward to welcoming you back during your future travels to Lubbock. It would be our pleasure to provide you with the same outstanding service you've come to expect from us.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Thank you so much for the fantastic review! We're absolutely thrilled to hear that out of all the hotels you experience during your extensive travels, our property stood out as the very best for customer service.
We're especially delighted that Dee and the team made such a positive impression on you. Delivering exceptional service is our top priority, and it's wonderful to know that our efforts have been recognized by someone who has such broad experience with different properties. Your kind words mean the world to us and will certainly be shared with Dee and the entire team.
We look forward to welcoming you back during your future travels to Lubbock. It would be our pleasure to provide you with the same outstanding service you've come to expect from us.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Jiné
Komentář přidán: 11. 4. 2025
Great hotel with even better service
We have been Hilton members for over a decade and have stayed at countless properties across the country — and while 99% of them are beautiful, none have someone like Dee. The DoubleTree Hotel in Lubbock, TX, is always stunning. The rooms are well maintained, the pool area is spotless and perfect for families, and the entire property is just beautiful.
However, even with all that greatness, Dee is the real reason we keep coming back. He is hands-down the best hospitality professional we’ve ever encountered. He treats every guest like a VIP, including our three kids — so much so that our middle child asks for him by name! As someone in the hospitality industry myself, I can confidently say Dee represents what every hotel should strive for.
A+++ to you, sir. Hilton, give this man a raise immediately!
However, even with all that greatness, Dee is the real reason we keep coming back. He is hands-down the best hospitality professional we’ve ever encountered. He treats every guest like a VIP, including our three kids — so much so that our middle child asks for him by name! As someone in the hospitality industry myself, I can confidently say Dee represents what every hotel should strive for.
A+++ to you, sir. Hilton, give this man a raise immediately!
Reakce hotelu
Komentář přidán: 14. dubna
Dear Guest,
Thank you so much for the fantastic review! As longtime Hilton members, your praise means the world to us, and we're thrilled that your experiences at our DoubleTree Lubbock University Area have been consistently excellent.
We're delighted to hear your wonderful comments about our well-maintained rooms, spotless pool area, and the overall beauty of our property. However, we're especially touched by your kind words about Dee. We couldn't agree more about his exceptional service standards - he truly embodies the spirit of hospitality we strive for. Rest assured we'll share your glowing feedback with him and the entire team. It's particularly special to hear that your middle child asks for him by name!
As a fellow hospitality professional, your recognition of Dee's outstanding service is especially meaningful. We look forward to welcoming you and your family back on your next visit to Lubbock for another memorable stay with us.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Thank you so much for the fantastic review! As longtime Hilton members, your praise means the world to us, and we're thrilled that your experiences at our DoubleTree Lubbock University Area have been consistently excellent.
We're delighted to hear your wonderful comments about our well-maintained rooms, spotless pool area, and the overall beauty of our property. However, we're especially touched by your kind words about Dee. We couldn't agree more about his exceptional service standards - he truly embodies the spirit of hospitality we strive for. Rest assured we'll share your glowing feedback with him and the entire team. It's particularly special to hear that your middle child asks for him by name!
As a fellow hospitality professional, your recognition of Dee's outstanding service is especially meaningful. We look forward to welcoming you and your family back on your next visit to Lubbock for another memorable stay with us.
Warm Regards,
Shannon Edwards, General Manager
DoubleTree by Hilton Lubbock University Area
Velmi dobrá lokalita
505 Avenue Q, Lubbock, 79401, Spojené státy|1,41 km z centra města
10 zajímavostív okruhu 1,25 km
1,98 km
1,07 km
0,65 km
Dopravav okruhu 0,91 km
0,91 km
Letištěv okruhu 8,51 km
0,91 km
8,51 km
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Možnost snídaně
Snídaňové menu
Z jídelního lístku
Možnosti snídaně
Americká snídaně, Vegetariánská snídaně
Cena snídaně
Pro zjištění ceny kontaktujte hotel
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Hotel přijímá následující platební metody:
DoubleTree by Hilton Lubbock University Area: Často kladené otázky
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