Mikulášská - Old Town Square View Residence
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 10:00 |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Non fumatori
Lavanderia
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Mikulášská - Old Town Square View Residence
Mikulášská - Old Town Square View Residence presenta alloggi climatizzati nel centro di Praga, a 700 metri da Ponte Carlo, 200 metri da Orologio Astronomico di Praga e 300 metri da Piazza della Città Vecchia. Il WiFi gratuito è tra i servizi offerti.
Recensioni di 
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Data del commento: 6 lug 2022
Periodo del soggiorno: giu 2022
The worst stay ever! The worst stay ever. No AC, No soundproofing and the apartment was robbed.
Podobało się · The worst host I have ever had. Nothing good to say. It supposed be great weekend with our friends and our dog. IT WAS DISASTER....
Unfortunately from the same beginning it was something wrong with the receptionists and the quality of the service. Let's start from the fact, the we've received:
- only one set of key - second one supposed to be waiting for us day afyer check in, but the man from the reception told us that previous guest lost the key (first warning). two days after when we reported robbery the lady who checked us in informed us, that the set of key was at the reception for the whole time being (no one gave it to us + the lady who checked us gave misleading information). We were 4 people and 1 set of key really complicated our stay as each of us needed to change their plans and adjust it to the person with set of key (each time someone is going out/in need to have key to open and close the main door downstairs - which is ridicoulous.....)
- not the apartment we booked - we paid for the apartment with air condition and soundproof. There was no AC and the apartment WAS EXTREMELY LOUD! We needed to keep windows open for the whole time being, otherwise we would be melting from inside. We were with dog, so the air condition was must have as we knew that the temperature in Prague will be overwhelming for her. In addition we couldn't sleep as from both sides of the apartment there were pubs or whatever and parties were ending around 3 am in the morning. You can imagine how mad we were...The day after check in and we went to pick up the 2nd set of key the receptionist and to report that we don't have the apartment we booked, he didn't even try to resolve the issue with no AC or soundproofing and didn't apologise.
Nie podobało się · Really unproffessional and dissapointing for us as it wasn't all. We needed to ask to have fans. The man informed us that someone will deliver it to our apartment and we don't have to be there. It was on Friday and no fans were delivered that day. We were messaging the host, however no one responded (until today and we stayed there between 23-26.06).
However there was more happenings. On Saturday we closed apartament and all windows and left around noon. When we came back we could see from the outside that the balcony was opened and something was wrong. It was the most inconvenient and unpleasant experience we have had. When opened apartment we found out, that someone left 2 fans (really small, so I cannot imagine how it could help us to air 80square meters....) AND ROBBED OUR APARTMENT. The balcony was untouched so it looks like it was an inside job. Either the host and booking do not want to take responsibility for the fact we received a different apartment without AC and soundproofing walls and that someone took things worth of over 20 000 KC. We spent over 4 hours with the police on Saturday evening and this is not how we expected to spend the eve. Also the host didn't offer the different apartment so we could feel safe during the last night, but on the check out the lady who checked us in and was there when we reported robbery told us that someone was waiting with a new apartment. No one called us, no one messaged us and no one told us on Saturday eve about such opportunity. Another lie / misleading info. We do not recommend this place at all. We can hope that someone will take responsibility and refund for the stolen things and for the apartment we didn't book will be granted. The manager of the place do not want to speak to us and is always on holidays whenever we ask for him/her.
Unfortunately from the same beginning it was something wrong with the receptionists and the quality of the service. Let's start from the fact, the we've received:
- only one set of key - second one supposed to be waiting for us day afyer check in, but the man from the reception told us that previous guest lost the key (first warning). two days after when we reported robbery the lady who checked us in informed us, that the set of key was at the reception for the whole time being (no one gave it to us + the lady who checked us gave misleading information). We were 4 people and 1 set of key really complicated our stay as each of us needed to change their plans and adjust it to the person with set of key (each time someone is going out/in need to have key to open and close the main door downstairs - which is ridicoulous.....)
- not the apartment we booked - we paid for the apartment with air condition and soundproof. There was no AC and the apartment WAS EXTREMELY LOUD! We needed to keep windows open for the whole time being, otherwise we would be melting from inside. We were with dog, so the air condition was must have as we knew that the temperature in Prague will be overwhelming for her. In addition we couldn't sleep as from both sides of the apartment there were pubs or whatever and parties were ending around 3 am in the morning. You can imagine how mad we were...The day after check in and we went to pick up the 2nd set of key the receptionist and to report that we don't have the apartment we booked, he didn't even try to resolve the issue with no AC or soundproofing and didn't apologise.
Nie podobało się · Really unproffessional and dissapointing for us as it wasn't all. We needed to ask to have fans. The man informed us that someone will deliver it to our apartment and we don't have to be there. It was on Friday and no fans were delivered that day. We were messaging the host, however no one responded (until today and we stayed there between 23-26.06).
However there was more happenings. On Saturday we closed apartament and all windows and left around noon. When we came back we could see from the outside that the balcony was opened and something was wrong. It was the most inconvenient and unpleasant experience we have had. When opened apartment we found out, that someone left 2 fans (really small, so I cannot imagine how it could help us to air 80square meters....) AND ROBBED OUR APARTMENT. The balcony was untouched so it looks like it was an inside job. Either the host and booking do not want to take responsibility for the fact we received a different apartment without AC and soundproofing walls and that someone took things worth of over 20 000 KC. We spent over 4 hours with the police on Saturday evening and this is not how we expected to spend the eve. Also the host didn't offer the different apartment so we could feel safe during the last night, but on the check out the lady who checked us in and was there when we reported robbery told us that someone was waiting with a new apartment. No one called us, no one messaged us and no one told us on Saturday eve about such opportunity. Another lie / misleading info. We do not recommend this place at all. We can hope that someone will take responsibility and refund for the stolen things and for the apartment we didn't book will be granted. The manager of the place do not want to speak to us and is always on holidays whenever we ask for him/her.
Posizione
Mikulášská, Città Vecchia (Staré Město), Praga, 110 00, Repubblica Ceca|0,07 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
10:00
Informazioni utili
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
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