Jeeva Saba Bali
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Servizi
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Jeeva Saba Bali
Situato a Saba Beach, in mezzo a grandi giardini paesaggistici, il Jeeva Saba Bali offre un rifugio fronte spiaggia, una piscina all'aperto, una palestra, la connessione WiFi gratuita in tutte le aree e una zona relax in comune con vista mozzafiato...
Data del commento: 3 ago 2023
Periodo del soggiorno: lug 2023
We loved it
Data del commento: 9 mag 2023
Periodo del soggiorno: apr 2023
Peaceful paradise in Bali
Risposta dell'hotel
Data del commento: 10 mag 2023
Data del commento: 8 mag 2023
Periodo del soggiorno: apr 2023
AN AMAZING WELLNESS RETREAT
But most importantly I would like on behalf of my group to thank the most amazing staff who made our retreat a wonderful one:
- Handi, the villa manager
- Piya, Eka, Wira and Krisna, our wonderful waiters/waitress
- Putu and Nengah, our chefs who cooked the most exquisite meals for us
- and not forgetting Alit and Wayan
Thanks to their kindness, professionalism, and dedication to excellent service, they made our week at Jeeva Saba a most memorable experience.
We will come back!
Risposta dell'hotel
Data del commento: 10 mag 2023
Thank you for this great review about our Property and Team.
FR
Data del commento: 11 gen 2020
Periodo del soggiorno: gen 2020
A perfect holiday house that has it all
The bale round the pool is a wonderful space, facing both pool & beach. Our group comprised singles, couples & family groups & there was something for everyone including croquet on the front lawn.
There's a couple of beach clubs closeby, one walking distance the other a short drive. Activities include local businesses that do horse riding and quad biking that the staff can arrange for you, as well as some local masseur girls that can be arranged in house. The chef cooks a wonderful array of traditional & western food, all made to order. The coconut soup & satay sticks were wonderful. We spent a blissful week away from the madness of kuta and seminyak altho you can get driven to the clubs if u want to go & Ubud is only 30minutes away.
Risposta dell'hotel
Data del commento: 10 mag 2023
Data del commento: 11 ott 2019
Periodo del soggiorno: set 2019
Beautiful property, POORLY managed
The venue is beautiful and fit perfectly for our small and intimate wedding party. And therefore, the 1 star it earned for this review.
HOWEVER, the villa management does not understand hospitality service and has done very minimum to their guests.
Here are the big let-down:
1. As part of our booking, we are entitled for 8 hours of car and driver usage daily. However, due to the poor communication, we (my husband and I) don’t even get information on how the arrangement works. The management FORGOT to mention, that if we don’t make advance request, the car and the driver is NOT standby at the venue. That’s why when we want to use the car to go to the restaurant after our rehearsal at 7pm on the 1st day after check in, it was not available. The same for the morning of the wedding day when 2 of our guests, needed a transportation to go shopping at 10am. Because we didn’t arranged in advance, car and driver was not on standby until 12 noon so our guests had to booked a taxi.
2. The ONLY request we made in advance was for an early (5am) airport drop for 2 of our guests for an international flight on the 22 September (the morning after the wedding party) which was acknowledged and confirmed by Dini, the villa manager. I (the bride) received a phone call in my room at 05:35 am from our guests that they couldn’t get a taxi and that the villa staff couldn’t get them a taxi. WHAT?!!!.... I ended up driving my guests to the airport.
3. No explanation and no respond received from the villa manager (Dini) or her boss (Pak Handi) for the entire Sunday of the incident. The staff who spoke to me during the breakfast said they never had instruction from the villa manager about this airport drop. Dini only showed up on Monday, our check out day. Offering half hearted apology and excused that her child was sick and therefore she was not presence on Sunday. She also mentioned, that when the driver finally arrive that morning, our guests were already gone. EXCUSE ME? We booked the transport for 5AM!!
4. The villa has 8 rooms. We barely filled the entire rooms with guests (maximum capacity of 16 pax). However, on sunday morning, 2 of our guests wanted to have pancake AND the American breakfast. The waiter was trying to tell us that they will be charged for ordering extra!! We were only 10 person in total that morning.
5. Same thing happened when we asked for some coffee by the pool. The butler said it will be IDR 40,000 per cup which we said fine. It’s not about the amount of money, but when you only have 6 person staying and paid for in a villa supposedly filled with 16 person, I think that is too much.
6. On the day of checkout, Dini approached and offered a complimentary 60 minutes massage for 1 person. A bridal party consist of bride and groom, and the complimentary massage is for 1 person. Well done.
7. We had another catering company bringing our Sunday brunch for the family. Dini told me that should have been charged as extra event. With the villa doing nothing. The outside catering company had their own crew and set up without changing anything.
8. Left over wedding cake was left out in the dining room without cover until the day we check out.
9. Water stopped running when I was in the middle of showering, and they didn't call back when they fixed it.
10. You hardly seen/feel the manager's presence
JEEVA SABA management could do a little better in their hospitality service. If so far they never had any complaint and that all their guests were happy with the very minimum things they’re doing, then they were lucky. It is a shame that such a beautiful property was managed poorly. And with the kind of the price tag they are putting, if I had known these at the beginning, I would have brought my business elsewhere.
You have been warned.
Posizione eccellente
Jl. Pura Anyar II no 8, Pantai Saba - Blahbatuh, Saba, 80361, Indonesia|2,69 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici non ammessi
