格拉纳达勒克里克精品酒店
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酒店简况
最早入住时间： | 15:00 |
|---|---|
最晚退房时间： | 12:00 |
宠物 | 可携带宠物，需额外收费 |
设施
Wi-Fi
空调
前台 24 小时服务
禁止吸烟
洗衣
观光
进一步了解格拉纳达勒克里克精品酒店
格拉纳达勒克里克精品酒店
Leclerc Hotel Boutique Cali Granada offers accommodation in Cali. Featuring a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
评价出处：
独行旅客
评价日期：2026年4月12日
入住日期：2026年4月
Best small boutique hotel around.
Maria was the best, Superb attention and caring. The lever of customer service was absolutely amazing. Great breakfast and coffee. Warm and hospitality was unsurpassed. I will stay here again. Carlos Fontanez PR
独行旅客
评价日期：2026年9月1日
入住日期：2026年8月
Horrible experience with Leclerc Hotel. A dishonest company
I warn everyone of this hotel and their shady and unethical practices. On Saturday the 29th a reservation through Hotels.com was made at Leclerc Hotel Boutique. Confirmation was received via an email from Hotels.com that the reservation was secured and that no prepayment was required. Payment was to be made on the day of check in which was August 31st. Within minutes of making the reservation a chat message from the hotel was received via the hotels.com app. That message notified that a reservation was not yet guaranteed until a payment equal to one nights stay was made. Again, this was not per the terms of the reservation made via the Hotels.com app. Even worse the payment was required to be made by contacting a local Columbian bank and arranging for a wire transfer from my bank to the Columbian bank and then once I made the transfer sending confirmation to the hotel via a WhatsApp number they provided. They noted in the message that without this payment there was no reservation guaranteed. I immediately messaged back the hotel and they did not respond. I messaged two more times to them on Saturday with no response. I had two issues, first the terms of the reservation changed from what I agreed to when I made the reservation via the Hotels.com app and number two the bank that they required the transfer be made to was closed for the weekend so their was no way to even make the transfer and guarantee the reservation. On Saturday I then contacted Hotels.com multiple times and I have multiple messages back and forth with Hotels.com apologizing and noting that they would reach out to the hotel. Each time I remained on the chat with the agent and each time the agent responded back that they also were not getting any responses either to the phone calls or the emails they were sending. Each time I let Hotels.com know to cancel the reservation and at no penalty to me since I wasnt the one who changed the terms of the reservation. It was the hotel who changed the terms, and even noted there was no guaranteed reservation. The hotel did not respond to Hotels.com or Expedia. On Sunday the 31st again called and sent messages to the hotel and they again did not respond. I again reached out to Hotels.com repeated multiple times to them the issue with the hotel and their lack of responding to messages or phone calls. Hotels.com noted Sunday that they also were not receiving any responses to their calls or emails but that I should trust that they were working on my behalf to make sure there was no reservation and that there was no cost or penalty charged to me. However at the same time the hotel was ghosting both me and Hotels.com and Expedia they made multiple unauthorized charges to my credit card. No notification was given, to date no receipt has been sent to detail why or what the charges were for. Rember the terms of the booking were that no prepayment was required because no payment would need to be made until check-in which was August 31st? Why then was the hotel making multiple unauthorized charges to my card? And what were they for? And why if I didn't even have a guaranteed reservation for lack of making the bank wire transfer were they charging my credit card? On Monday morning I again tried to reach the hotel via the same message feed in the Hotels.com app and via a phone call with no response. Again Hotels.com was contacted and they again failed to make contact via a phone call but let me know I didn't need to keep contacting them because the issue was going to be resolved. Finally the hotel messaged me on WhatsApp and let me know they had been trying to reach Hotels.vom/Expedia but with no success. They blame Hotels.com and tell me that I need to resolve the dispute with them. However it is the hotel that made the unauthorized charges not Hotel.com. The hotel now tells me that they are keeping one night plus taxes as a penalty for canceling the reservation. This hotel has horrible customer service and dishonest practices. They are deceitful. Don't make a reservation with them.
匿名旅客
评价日期：2026年4月27日
入住日期：2026年4月
For the price paid, this is a great hotel. Very well located with many excellent entertainment and dining options nearby.
匿名旅客
评价日期：2026年5月1日
入住日期：2026年4月
Fresh breakfast each day. Timely service. Kind staff
匿名旅客
评价日期：2025年8月17日
入住日期：2025年8月
Great location , Beautiful decoration, Very nice breakfast, And lovely people attending the hotel. Thank you Alan, and Miguel Angel ❤️
黄金地段
Avenida 9a # 10 - 51, 卡利, 760045, 哥伦比亚|距离市中心 3.91公里
入住和退房
最早入住时间：
15:00
最晚退房时间：
12:00
实用资讯
可携带宠物，需额外收费
对于 2023 年 1 月 1 日当天或之后的住宿，连续逗留 60 天或以上的哥伦比亚居民和非居民需在入住时向此住宿支付国家销售税 (19%)。持旅游签证的旅客免缴此税。如果一名应缴税的住客和一名免税的住客共住一房，也可能收取此税。
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