Hotel Scarlette
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Piscina
Reception 24h
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Hotel Scarlette
Ubicato a Tulum, a 10 km da Sito archeologico di Tulum, Hotel Scarlette propone biciclette gratuite, un parcheggio privato gratuito, una piscina all'aperto e un giardino.
Recensioni di 
Viaggiatore in famiglia
Data del commento: 30 dic 2024
Periodo del soggiorno: dic 2024
A memorable and atypical stay at the Hacienda Scarlette
The Hacienda Scarlette offered us a stay as authentic as singular, mixing picturesque charm, exceptional hospitality and some unforgettable anecdotes. From the moment we arrived, we were seduced by the beauty of the place, perfectly maintained, where every detail seems thought to combine comfort and aesthetics.
The warm welcome is undoubtedly one of the strengths of this establishment. The staff, attentive and remarkably kind, was able to meet our every need, even adapting the breakfast to our preferences from the second day – a gesture of rare delicacy. The cuisine is simply divine, with tacos that are among the best I have ever tasted.
The rooms, spacious and elegant, offer a pleasant setting to relax, although one can sometimes be surprised by the exoticism of the place: frogs on the shutters, various insects and... a detail to say the least in the toilet. It seems that the colored water dyes the excrement a bright blue, an unexpected phenomenon that does not fail to spark fun and add a touch of originality to the stay.
Some practical elements are worth noting. While the hotel offers significant security with its indoor parking, access is made somewhat laborious by a road in poor condition. The Wi-Fi connection is capricious, oscillating between excellent signal near the pool and frequent interruptions in other areas. The shutters, although charming, can be difficult to handle, and nightlife has sometimes been disrupted by noisy guests – probably due to an over-friendliness.
Despite these small imperfections, the Hacienda Scarlette remains an exceptional place. The attention to comfort, the beauty of the common areas, and the professionalism of the staff more than offset these drawbacks. We leave with the memory of a unique stay, mixing refinement, conviviality and anecdotes that we are not about to forget. For those looking for a warm and authentic place, we can only recommend this hotel.
The warm welcome is undoubtedly one of the strengths of this establishment. The staff, attentive and remarkably kind, was able to meet our every need, even adapting the breakfast to our preferences from the second day – a gesture of rare delicacy. The cuisine is simply divine, with tacos that are among the best I have ever tasted.
The rooms, spacious and elegant, offer a pleasant setting to relax, although one can sometimes be surprised by the exoticism of the place: frogs on the shutters, various insects and... a detail to say the least in the toilet. It seems that the colored water dyes the excrement a bright blue, an unexpected phenomenon that does not fail to spark fun and add a touch of originality to the stay.
Some practical elements are worth noting. While the hotel offers significant security with its indoor parking, access is made somewhat laborious by a road in poor condition. The Wi-Fi connection is capricious, oscillating between excellent signal near the pool and frequent interruptions in other areas. The shutters, although charming, can be difficult to handle, and nightlife has sometimes been disrupted by noisy guests – probably due to an over-friendliness.
Despite these small imperfections, the Hacienda Scarlette remains an exceptional place. The attention to comfort, the beauty of the common areas, and the professionalism of the staff more than offset these drawbacks. We leave with the memory of a unique stay, mixing refinement, conviviality and anecdotes that we are not about to forget. For those looking for a warm and authentic place, we can only recommend this hotel.
Altro
Data del commento: 23 mar 2022
Periodo del soggiorno: mar 2022
My stay in Tulum
I had my laptop bag with laptop, numerous accessories, cash and passport stolen from this hotel immediately after I checked in last week. After getting my bag into the room, and closing the door, I went to the bathroom for a few minutes and by the time I came out of the bathroom, my bag was gone. I went to the hotel manager immediately asking her to call the cops which she refused and insisted that the bag can’t get stolen from her hotel. She said i should go to the police station if I wanted to report the loss, which I did. After I checked out 2 days later, I sent her a WhatsApp message asking her to check with her staff and try and return my stuff for a “reward”. She got all defensive and attacked me instead of doing the right thing and also blocked me on WhatsApp. If you’re a foreigner and don’t speak Spanish, you’re very vulnerable here. There’s hardly any CCTV cameras installed on the premises. The ones that are there barely cover a few areas. It’s a horrible experience.
Coppia
Data del commento: 22 giu 2019
Periodo del soggiorno: giu 2019
Remote work in progress
First, if you’re looking for a quiet place, this place is for you. It’s still very much a work in progress. There is NOTHING available in terms of food or drink (including water or coffee, any sort of breakfast or FOOD AT ALL, so be prepared. We bought a cooler and beer, and survived. Yes, the pool is wonderful, but the surrounding areas are still under construction. It IS a beautiful place, and would especially be good for families intending to hop off to Cobá and the cenotes for a couple of days, but that’s really it. MAKE SURE TO ARRANGE CHECK-IN TIME PRIOR TO ARRIVAL! The hotel DOES NOT full-time staff on the premises.
Coppia
US
Data del commento: 13 dic 2018
Periodo del soggiorno: dic 2018
Hacienda Scarletta is a very nice, quiet new boutique hotel outside Tulum.
We stayed 2 nights on our way back from Mahahual to Cancun airport, and had a pleasent experience at this all new, very colorful little Hacienda with a beautiful pool in the middle of well kept grounds. Rooms are very nice, big with great bath rooms & showers. The kitchen in our room was not that well stocked up, though but as long as we could borrow a wine opener, we managed. Breakfast is also on the spare side with just coffee, tea, a little bread, jam, butter and bananas. Staff was polite, but "only" Spanish speaking and beware of the road down to Scarletta, very bumpy ! If rating was only about quality to price, Scarletta would certainly get a 5 star review.
Viaggiatore in famiglia
Data del commento: 6 mag 2018
Periodo del soggiorno: mag 2018
Very nice room, quiet, clean. I highly recommend.
Very nice room. Quiet and clean. it is worth more than what you pay. Very nice people runs this hotel. You need a car to stay there. Many places to eat local food and many cenotes and things to do, within 5-10 min drive.
Risposta dell'hotel
Data del commento: 6 lug 2018
Thank you For your Preference your Comments are very valuable to us
Posizione
Carretera tulum-coba km 7 Mz 51 Lote 34, Tulum, 77780, Messico|6,7 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici non ammessi
Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.
Hotel Scarlette: domande frequenti
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