Park Inn by Radisson Berlin Alexanderplatz
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Centro fitness
Spa
Reception 24h
Ristorante
Scopri di più su Park Inn by Radisson Berlin Alexanderplatz
Park Inn by Radisson Berlin Alexanderplatz
Questo hotel a 4 stelle superior offre 3 ristoranti, un centro benessere e sistemazioni climatizzate con TV a schermo piatto. È l'hotel più alto di Berlino e si trova direttamente su Alexanderplatz.
Recensioni di 
Altro
Data del commento: 26 lug 2026
A hotel visitors to Berlin must stay in.
The Hotel provided me with an excellent and personal service. This and the location of the hotel makes it a brilliant choice for anyone visiting Berlin.
Risposta dell'hotel
Data del commento: 29 lug 2026
Dear Guest,
Thank you very much for your kind review. We are delighted to hear that you appreciated our personal service and our central location. Your positive feedback means a lot to our team.
We hope to welcome you back to Park Inn by Radisson Berlin Alexanderplatz on your next visit to Berlin.
Kind regards,
Paola
Thank you very much for your kind review. We are delighted to hear that you appreciated our personal service and our central location. Your positive feedback means a lot to our team.
We hope to welcome you back to Park Inn by Radisson Berlin Alexanderplatz on your next visit to Berlin.
Kind regards,
Paola
Viaggiatore solitario
Data del commento: 3 mag 2026
Periodo del soggiorno: mag 2026
Great location, room was ok
Brilliant location in the heart of Alexanderplatz, super close to the main station with so many exits, tram stops, shops, restaurants. Hotel room is ok, such a great view of the square and Berlin TV tower. The toilet and shower were entirely separate with the basin also separate - I personally hate separate toilets and showers as I think it is unhygienic (just my preference but I prefer a private bathroom). Water goes everywhere when you open the door after shower. The room had a weird smell to it. I’m afraid you can hear noise from the rooms next door and especially when people are leaving / entering as the doors bang and make so much noise where you almost jump! This was very distracting especially when you want to sleep. Pillows were useless, just super uncomfortable. My room wasn’t cleaned properly - photos attached show the bin wasn’t even placed properly, for example.
Breakfast is great, a good variety of juices. Staff were nice and helpful. The view from the 36th floor is nice but not 360 degree view (also great for €6 and saves you from spending €30+ at the tv tower.
Overall, the location is perfect, great city views from the room, lots of resultants around.
Breakfast is great, a good variety of juices. Staff were nice and helpful. The view from the 36th floor is nice but not 360 degree view (also great for €6 and saves you from spending €30+ at the tv tower.
Overall, the location is perfect, great city views from the room, lots of resultants around.
Risposta dell'hotel
Data del commento: 4 mag 2026
Thank you for taking the time to share such detailed feedback about your stay.
We’re very pleased to hear that you enjoyed our central location at Alexanderplatz, the convenient transport connections, nearby amenities, the views from your room, and that you found our breakfast selection and team members to be helpful and friendly. It’s also great to know you appreciated the panorama from Rooftop Terrace.
At the same time, we’re sorry that several aspects of your stay did not meet your expectations. We regret that the room layout with the separated toilet and shower was not to your preference and that this affected your comfort. We also apologize for the issues you mentioned regarding noise from neighbouring rooms and doors, as well as the disturbance this caused during your rest. Your comments regarding soundproofing and door noise will be shared with our technical team for review.
We are also sorry to hear about the concerns with cleanliness upon arrival and the unusual smell in the room. This is not the standard we aim to provide, and your feedback has been forwarded to our housekeeping team to ensure better attention to detail and follow-up checks.
Regarding the pillows, we understand comfort is very personal, and we regret that they were not suitable for you. We do offer different pillow options and would be happy to provide alternatives upon request during a future stay.
We also appreciate your comments about water splashing from the shower area and will review this with our maintenance team to see if improvements can be made.
Thank you again for your balanced feedback. We truly value your comments as they help us improve both our facilities and guest experience. We hope to have the opportunity to welcome you back in the future for a more comfortable stay.
Po
We’re very pleased to hear that you enjoyed our central location at Alexanderplatz, the convenient transport connections, nearby amenities, the views from your room, and that you found our breakfast selection and team members to be helpful and friendly. It’s also great to know you appreciated the panorama from Rooftop Terrace.
At the same time, we’re sorry that several aspects of your stay did not meet your expectations. We regret that the room layout with the separated toilet and shower was not to your preference and that this affected your comfort. We also apologize for the issues you mentioned regarding noise from neighbouring rooms and doors, as well as the disturbance this caused during your rest. Your comments regarding soundproofing and door noise will be shared with our technical team for review.
We are also sorry to hear about the concerns with cleanliness upon arrival and the unusual smell in the room. This is not the standard we aim to provide, and your feedback has been forwarded to our housekeeping team to ensure better attention to detail and follow-up checks.
Regarding the pillows, we understand comfort is very personal, and we regret that they were not suitable for you. We do offer different pillow options and would be happy to provide alternatives upon request during a future stay.
We also appreciate your comments about water splashing from the shower area and will review this with our maintenance team to see if improvements can be made.
Thank you again for your balanced feedback. We truly value your comments as they help us improve both our facilities and guest experience. We hope to have the opportunity to welcome you back in the future for a more comfortable stay.
Po
Coppia
Data del commento: 23 lug 2026
Bad service
The view was fabulous and definitely the highlight of our stay. Unfortunately, however, the room left a lot to be desired.
We had booked a room with a double bed, but only received two single beds pushed together, which was extremely uncomfortable for us as a couple.
Furthermore, the cleanliness was not satisfactory. The mirror in the bathroom was not cleaned and still showed clear traces of a previous guest's phone mount or phone case. The windows were also dirty, which unfortunately impaired the actually beautiful view. In addition, the floor felt sandy when walking barefoot.
What was particularly disappointing, however, was that the room was extremely cold. The air conditioning or heating did not work. We reported the defect immediately at the reception, but the problem was not resolved during our stay. As a result, we had to spend both nights in a cold room and were freezing.
We also mentioned the defect again at check-out. However, the employee's reaction was limited to a brief "Oh, okay." We neither received an apology nor confirmation that the defect would be fixed. Likewise, we were not offered any compensation or accommodation for the two cold nights.
Overall, the room unfortunately did not meet our expectations, nor did it meet the standard we had expected for our stay.
We had booked a room with a double bed, but only received two single beds pushed together, which was extremely uncomfortable for us as a couple.
Furthermore, the cleanliness was not satisfactory. The mirror in the bathroom was not cleaned and still showed clear traces of a previous guest's phone mount or phone case. The windows were also dirty, which unfortunately impaired the actually beautiful view. In addition, the floor felt sandy when walking barefoot.
What was particularly disappointing, however, was that the room was extremely cold. The air conditioning or heating did not work. We reported the defect immediately at the reception, but the problem was not resolved during our stay. As a result, we had to spend both nights in a cold room and were freezing.
We also mentioned the defect again at check-out. However, the employee's reaction was limited to a brief "Oh, okay." We neither received an apology nor confirmation that the defect would be fixed. Likewise, we were not offered any compensation or accommodation for the two cold nights.
Overall, the room unfortunately did not meet our expectations, nor did it meet the standard we had expected for our stay.
Risposta dell'hotel
Data del commento: 29 lug 2026
Sehr geehrter Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu schildern.
Es freut uns sehr, dass Ihnen die Aussicht gefallen hat. Gleichzeitig bedauern wir, dass Ihr Aufenthalt durch die genannten Punkte beeinträchtigt wurde.
Wir entschuldigen uns für die Mängel bei der Sauberkeit sowie für die Probleme mit der Heizung bzw. Klimaanlage. Dass der Defekt während Ihres Aufenthalts nicht behoben werden konnte und Sie beim Check-out keine zufriedenstellende Rückmeldung erhalten haben, tut uns sehr leid.
Bitte zögern Sie nicht, sich während Ihres Aufenthalts jederzeit erneut an unsere Rezeption zu wenden. Unser Team ist rund um die Uhr für Sie da und versucht stets, schnellstmöglich eine passende Lösung zu finden oder – wenn möglich – eine Alternative anzubieten.
Vielen Dank für Ihr ehrliches Feedback. Wir hoffen, Sie dennoch in Zukunft wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Paola
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu schildern.
Es freut uns sehr, dass Ihnen die Aussicht gefallen hat. Gleichzeitig bedauern wir, dass Ihr Aufenthalt durch die genannten Punkte beeinträchtigt wurde.
Wir entschuldigen uns für die Mängel bei der Sauberkeit sowie für die Probleme mit der Heizung bzw. Klimaanlage. Dass der Defekt während Ihres Aufenthalts nicht behoben werden konnte und Sie beim Check-out keine zufriedenstellende Rückmeldung erhalten haben, tut uns sehr leid.
Bitte zögern Sie nicht, sich während Ihres Aufenthalts jederzeit erneut an unsere Rezeption zu wenden. Unser Team ist rund um die Uhr für Sie da und versucht stets, schnellstmöglich eine passende Lösung zu finden oder – wenn möglich – eine Alternative anzubieten.
Vielen Dank für Ihr ehrliches Feedback. Wir hoffen, Sie dennoch in Zukunft wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Paola
Viaggiatore in gruppo
Data del commento: 17 lug 2026
No housekeeping service
I had a very bad experience in this hotel park inn Radisson blu we stayed for 4 nights and there was no housekeeping service in our room despite calling the housekeeping and even informed the reception and the room was soo hot we completely had a very bad experience
Risposta dell'hotel
Data del commento: 20 lug 2026
Dear Guest,
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced regarding the lack of housekeeping service during your stay, as well as the discomfort caused by the temperature in your room. Our team is committed to ensuring a pleasant experience for all guests, and your remarks will be reviewed for improvement.
Kind regards,
Sarah
Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced regarding the lack of housekeeping service during your stay, as well as the discomfort caused by the temperature in your room. Our team is committed to ensuring a pleasant experience for all guests, and your remarks will be reviewed for improvement.
Kind regards,
Sarah
Viaggiatore in gruppo
Data del commento: 8 lug 2026
Periodo del soggiorno: apr 2026
Good location poor hotel
We stayed at this hotel for three nights as part of our final tour of the country. The location was excellent, right in the middle of the city. I did expect the rooms to be a bit nicer for a mid city hotel and there was no air conditioning. A very strange configuration with the bathroom only behind glass with a curtain if required! A coffee pod machine but nothing for making tea.
Buffet dinner pretty awful. Salmon turned out to be cod. Pork knuckle was tough, Service wasn’t good. We asked the concierge if he could tell a nice place for a drink outside and he refused. He obviously wanted us to drink in the hotel. However the drinks service in the restaurant was non-existent.
Breakfast was a battle for a table with staff desperately trying to clear vacated tables and keep food containers stocked. Too many people trying to have breakfast at the same time. On the next day we were later in the morning with less people but no bacon and dry scrambled egg. The third day breakfast was more civilised at 0900. Bacon was available but was more fat than lean and swimming in fat. There was no toilet near restaurant and the nearest I could find was on the 2nd floor!
Buffet dinner pretty awful. Salmon turned out to be cod. Pork knuckle was tough, Service wasn’t good. We asked the concierge if he could tell a nice place for a drink outside and he refused. He obviously wanted us to drink in the hotel. However the drinks service in the restaurant was non-existent.
Breakfast was a battle for a table with staff desperately trying to clear vacated tables and keep food containers stocked. Too many people trying to have breakfast at the same time. On the next day we were later in the morning with less people but no bacon and dry scrambled egg. The third day breakfast was more civilised at 0900. Bacon was available but was more fat than lean and swimming in fat. There was no toilet near restaurant and the nearest I could find was on the 2nd floor!
Risposta dell'hotel
Data del commento: 9 lug 2026
Dear Guest,
Thank you for sharing your feedback following your recent stay at our hotel. We are pleased to hear that you appreciated our excellent location in the heart of the city. However, it is disappointing to learn that your experiences did not meet your expectations, particularly regarding the comfort and configuration of your room. We understand that the open bathroom concept may not suit everyone's preference, and we encourage guests to reach out to our reception team for assistance in selecting a room that better fits their needs during future visits.
Regarding the dining experience, we regret that the buffet dinner and breakfast did not satisfy your expectations. Your comments about the food quality and service are invaluable, and we will certainly take them into consideration for our continuous improvement efforts. We apologize for any inconveniences experienced with our staff's assistance and service during meal times.
We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a more enjoyable experience in the future.
Best regards,
Sarah
Thank you for sharing your feedback following your recent stay at our hotel. We are pleased to hear that you appreciated our excellent location in the heart of the city. However, it is disappointing to learn that your experiences did not meet your expectations, particularly regarding the comfort and configuration of your room. We understand that the open bathroom concept may not suit everyone's preference, and we encourage guests to reach out to our reception team for assistance in selecting a room that better fits their needs during future visits.
Regarding the dining experience, we regret that the buffet dinner and breakfast did not satisfy your expectations. Your comments about the food quality and service are invaluable, and we will certainly take them into consideration for our continuous improvement efforts. We apologize for any inconveniences experienced with our staff's assistance and service during meal times.
We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a more enjoyable experience in the future.
Best regards,
Sarah
Posizione eccellente
Alexanderpl. 7, Mitte, Berlino, 10178, Germania|0,13 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
a partire da 7 anni
969 Kč (EUR40) a persona a notte
fino a 2 anni
Gratis
Animali domestici ammessi con un costo aggiuntivo
Colazione disponibile
Opzioni colazione
Colazione continentale
Prezzo colazione
630 Kč (circa 26 EUR) a persona
Orari colazione
Dalle 06:00 alle 11:00, da lunedì a domenica
Per soggiorni di più notti, il servizio di pulizia di base viene fornito ogni 3 giorni
I seguenti servizi sono forniti stagionalmente: Aria condizionata. Per maggiori informazioni, si prega di contattare la struttura.
Le camere degli ospiti non possono essere utilizzate per attività quali feste, riunioni o fotografia commerciale
Per le prenotazioni di più di 9 camere si applicheranno diverse politiche e costi aggiuntivi.
I seguenti eventi potrebbero causare disagi durante il vostro soggiorno: lavori di ristrutturazione. Ci scusiamo per il disagio.
L'hotel richiede 5 EUR per la sauna.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Park Inn by Radisson Berlin Alexanderplatz: domande frequenti
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