Hotel Kollektur
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Datos clave
Check-in a partir de: | 16:00 |
|---|---|
Check-out antes de: | 11:00 |
Desayuno | Desayuno disponible |
Mascotas | Se admiten mascotas (hay un cargo adicional) |
Niños | Los menores son bienvenidos en este hotel |
Servicios
Más sobre Hotel Kollektur
Hotel Kollektur
Featuring a garden, terrace, restaurant and free WiFi, Hotel Kollektur is located in Zellertal, 41 km from Museum Pfalzgalerie Kaiserslautern and 42 km from St. Martin's Square.
Comentó el: 4 jul. 2017
Viajó en: julio de 2017
Outstanding
Ideal for some time off everything with a good book.
Would have loved a map with jogging tracks or some indications about sport facilities as a gym or a pool.
Respuesta del hotel
Comentó el: 15 jul. 2017
Thank you very much for your great feedback.
Best regards
Bodo
Comentó el: 3 jul. 2026
Viajó en: junio de 2026
NEVER AGAIN!!!!
Shortly before the wedding, we booked an additional room for my parents (83 and 82 years old, 110 km journey).
On the day of arrival and the event, we received an email from the hotel with information about their "comfortable" self check-in. It described that the keys for 2 rooms are in key box X with the code xxxx, and the key for the additional room is in key box Y with the code yyyy (these are examples and neither the correct room numbers nor the correct codes).
Furthermore, a mobile number was provided at the bottom of the email that one could contact in case of problems.
So far, so good.
At around 2:45 AM, we stood in front of the hotel. Key box X worked and contained 2 room keys. Key box Y...... WAS EMPTY!!!!!
How good that a mobile number for problems was provided. We called them right away but...... THE PHONE NUMBER IS NOT ASSIGNED, we were told by the automated voice. So, we called all the phone numbers we knew from the hotel and did not reach anyone with any number. Plans changed, my parents took the one room and when they entered, they hit a wall of heat. In the room, it felt like 40 degrees. All windows were closed. No one felt responsible during the day when it was 41 degrees, but to ventilate it. Air conditioning - nonexistent. So my parents, at 82 and 83 years old, had to spend the night in a "sauna."
Back to the location to pick up the newlyweds, who were supposed to take the 2nd room (yes, the hotel knew about the wedding). They also hit a wall of heat, and there was a foul smell in the room, so they decided..... WE ARE NOT STAYING HERE UNDER ANY CIRCUMSTANCES!!! SO WE HAD TO DRIVE ANOTHER 20 KM (IT WAS NOW 4 AM) TO SPEND THE NIGHT ON THE SOFA AT OUR DAUGHTER AND SON-IN-LAW'S PLACE.
The next morning, the hotel called back at 11:56 AM, and the lady on the phone said - I should have called at night........
When I informed her that a key box was empty, she just said "Oh."
After I explained everything to her, including the overheated rooms, she said she would pass it on.
My parents were then charged the proud room price of 174 euros for one night in the sauna after a VERY UNIMPRESSIVE BREAKFAST!!!!!
HOTEL KOLLEKTUR NEVER AGAIN.
WE ARE STILL WAITING FOR AN APOLOGY!!!!
I only gave one star because I had to.
DE
Comentó el: 20 sep. 2015
Viajó en: septiembre de 2015
very cozy place
US
Comentó el: 31 oct. 2014
Viajó en: septiembre de 2014
A nice retreat in the country side
Clean, good food, good wine and friendly service.
I stayed there several times, it is a nice little retreat in the country side away from the large German cities. This a very quiet place, I always sleep with the windows open, it is that quiet.
I always enjoy staying there.
Respuesta del hotel
Comentó el: 5 nov. 2014
The whole Team is amoused.
Best regards
Bodo - Owner
GA
Comentó el: 11 jul. 2014
Viajó en: junio de 2014
Very nice family hotel in the heart of the wine region
Muy buena ubicación
Zeller Hauptstr. 19, Zell, 67308, Alemania|0.59 km desde el centro de la ciudad
Check-in y check-out
Check-in a partir de:
16:00
Check-out antes de:
11:00
Información importante
Los menores son bienvenidos en este hotel
Ponte en contacto con el hotel para saber cómo puedes agregar camas adicionales.
Menores de 3 años
Gratis
Se admiten mascotas (hay un cargo adicional)
Desayuno disponible
Opciones de desayuno
Desayuno continental
Precio del desayuno
533 Kč (≈EUR 22) por persona
Cash