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First Hotel Skansen

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In sintesi

Check-in dalle ore:		15:00
Check-out entro le ore:		12:00
Animali		Animali domestici non ammessi

Servizi

Wi-Fi
Parcheggio
Non fumatori
Wi-Fi negli spazi comuni
Strutture per bambini
Staff multilingue

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First Hotel Skansen

Con camere a 4 stelle, First Hotel Skansen è un alloggio ubicato a Tromsø a 100 metri da Knudsengården e 300 metri da The Arctic Drive. Il WiFi gratuito è sempre disponibile, mentre il parcheggio privato può essere utilizzato a un costo aggiuntivo.

Recensioni di
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Citati dai viaggiatori
Viaggiatore anonimo

Data del commento: 9 ago 2026

Periodo del soggiorno: ago 2026

The hotel was clean, the staff were friendly and helpful. It's a great location in easy walking distance of waterfront .
Viaggiatore anonimo

Data del commento: 24 giu 2026

Periodo del soggiorno: giu 2026

Great location but parking was a major inconvenience. No parking at the hotel, not even an ability to pull up front and take out our luggage. Had to park at either a public parking lot for $50 or a hotel about 8 min away for $35.
Viaggiatore anonimo

Data del commento: 23 giu 2026

Periodo del soggiorno: giu 2026

Pros:
- Location was great and close to the city centrum.
- Friendly and helpful staff
- Breakfast included (if you're into that, personally I don't eat breakfast, so..)
- There's a lift! great if you're tired after walking all day (especially after the hill walking to the hotel)
- You could pick up toilet paper, towels, tea and such on the 3rd floor if you needed it.
Con:
- for a Dane the hotel was placed on a very steep hill (which gave you great workout, so I guess it's actually only a "semi-con")
Viaggiatore in famiglia

Data del commento: 25 mag 2026

Hotel management showed no empathy

We booked this hotel with a premium room due to its central location but were quickly surprised by the total lack of empathy and assistance from it’s management. Two hours after booking this hotel we received a notification from FLYSAS that’s our flight was cancelled. This was less than 24 hours before the flight departure . I immediately contacted the venue and explained the situation and even while Booking.com allowed us to cancel for free. The hotel declined our request twice and said they wanted to be paid in full. We were not to blame for this cancellation nor did the hotel staff show any support or empathy for our situation. We tried to get a different flight in order to make it still but in the end it was simply impossible. Then I tried to ask for a voucher but this request they also declined. we asked for a settlement for a lower price which they also declined . Instead they charged us in full which is completely unreasonable.
Please avoid these thieves if you can. Ly advise? Book somewhere else and get an actual human treatment.

Risposta dell'hotel

Data del commento: 27 mag 2026

Dear Carl,
We are very sorry to read how upset you are. However, we would like to clarify the situation regarding your reservation.
As you mentioned, you booked your room in the morning, and your flight was cancelled approximately two hours later. Unfortunately, instead of contacting us immediately, we only received your message requesting a full refund at 8:00 PM, while your reservation was for the following day.
Given the timing of the request and our cancellation policy, we were unable to approve a full refund. Most hotels would apply the same policy under these circumstances.
For future trips, we kindly recommend purchasing travel insurance to protect against unexpected travel disruptions such as flight cancellations. We also believe it is unfair to leave negative comments about a hotel for circumstances beyond its control, especially when we were contacted so late.
Kind regards,
Ewa
Front Desk Manager
Viaggiatore anonimo

Data del commento: 23 mag 2026

Periodo del soggiorno: mag 2026

In a quiet location in the centre. We had a lovely spacious studio room on floor 3 with a sitting room and separate bedroom. Apart from the air- conditioning being a bit too intrusive, we loved the room. We loved the view across the fjord to the Arctic Cathedral. The staff were all friendly and helpful. Breakfast was good but the breakfast room is a bit crowded if you don't go in early.
The outside of the hotel isn't very smart- looking but inside the lobby has a nice sitting area with coffee and cookies.
We would definitely stay there again if we could book room 312!

Posizione eccellente

4,5

Storgata 105, Tromsø, 9008, Norvegia|0,57 km dal centro

Check-in e check-out

Check-in dalle ore:

15:00

Check-out entro le ore:

12:00

Informazioni utili

Animali

Animali domestici non ammessi

Letti extra

Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.

First Hotel Skansen: domande frequenti

First Hotel Skansen dista 0.6 km dal centro di Tromsø.
First Hotel Skansen si trova a Tromsø, Norvegia, e dista 0.6 km dal centro di Tromsø.
Presso First Hotel Skansen puoi effettuare il check-in a partire dalle ore 15:00, mentre il check-out deve avvenire entro le ore 12:00.
Sì, presso First Hotel Skansen è disponibile un parcheggio.
Non abbiamo informazioni in merito ai ristoranti presso First Hotel Skansen. Ti invitiamo a verificare con la struttura al momento della prenotazione.