HM Tropical
+ 129
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Piscina
Centro fitness
Reception 24h
Scopri di più su HM Tropical
HM Tropical
Situato di fronte alla spiaggia di Palma, l'HM Tropical offre una piscina all'aperto, una reception aperta 24 ore su 24, la connessione WiFi in omaggio nell'intero edificio, un parcheggio privato gratuito in loco e camere climatizzate con balcone...
Recensioni di 
Altro
Data del commento: 11 ago 2026
Very good and clean hotel and very nice staff!
Very good hotel, very clean. Beautifull pool. Staff takes towels of the beds from people who lay it there early in the morning. Very good!
Viaggiatore in famiglia
Data del commento: 15 ago 2026
Family stay (2 adults + 1 teenager) | Half-board
A well-located hotel with a standout beach and pool, friendly staff, and clean facilities, but with some room for improvement when it comes to dining, drink prices, and room size for a family of three.
Location
Located right on the beachfront, about a 10-minute taxi ride from the airport. Carretera de L'Arenal, where the hotel sits, has plenty of shops and restaurants (you may want to walk to Can Pastilla or East of the hotel if you look for good options), and there's a supermarket right across from the main entrance with the essentials (sunscreen, drinks, etc.).
A great base for anyone who doesn't want to rely on a car.
Reception and check-in/check-out Quick, hassle-free process. Young staff, friendly and helpful. Pool/beach towels are exchanged for free three times a week, though they're a bit small.
Room
The mattresses are comfortable and the pillows medium-fill, the furniture is well kept, and every room has a sea view (front or side). Air conditioning worked well even during a week of intense heat and humidity, and the mini fridge cools effectively (capacity for around 20 x 0.5L bottles).
The main drawback is space: to accommodate 2 adults and a teenager, an extra single bed is added to a room already fitted with two single beds, leaving little room to move around. Soundproofing between rooms and the corridor is also poor, and the blackout curtains aren't effective, letting light through the fabric.
Pool
The pool furniture is well maintained, and lifeguard supervision was constant, helpful, and friendly. On the other hand, there's a clear abuse of sunbed reserving from the usual selfish guests with towels/objects left before 10am — a practice that's explicitly banned but not enforced by the hotel.
Access between the pool and the beach is unrestricted, with no key-card control from the room, which could also be improved.
Beach
A huge stretch of sand that handles crowds well, even on busy days.
Cleaning is done daily, though some plastic and cigarette butts left behind by inconsiderate Neanderthals still turn up. The water is warm with little swell, though not as clear and transparent as on the north side of the island. Access to the beach from the hotel pool is direct, about 30 metres away.
Breakfast
Average continental buffet, varied in the essentials — cold cuts, hot dishes, and fruit. One drawback: the juice machine only serves from concentrate, a shame given the region's strong local orange production.
Snack bar / pool bar / food truck
Pleasant, tasty food (pizzas, burgers, sandwiches, sharing plates), with good Estrella Galicia beer. Prices, however, are a bit steep.
Restaurant (dinner)
The space is generous, allowing guests to move around and serve themselves without bumping into each other, and themed dinners add some variety to
the buffet. On the downside, there's no à la carte option, and drink prices are out of line. Food quality and preparation are middling — even the regional dishes at themed dinners aren't faithful to the original recipe — and the range of ice creams and desserts is limited, with no regional sweets on offer. Opening hours, though, are quite generous.
Sky bar
The weak point of the stay: excessive drink prices for the quality on offer, a lack of ingredient stock that limited choices, and a bartender who didn't know how to make an Hendrick's and didn't even have the right glass for gin.
Elevators
Insufficient for the number of guests, small, and not air-conditioned.
General cleanliness
A strong point: all areas, indoor and outdoor, were consistently clean and tidy, with efficient housekeeping and maintenance teams. Rooms are cleaned and tidied daily.
Extra facilities
WiFi is free and worked without interruption even with the hotel nearly full, with good network coverage.
There's outdoor parking exclusive to guests (public parking nearby tends to be full). The gym wasn't tested during this stay.
There's no evening entertainment
after dinner — understandable given the hotel's focus on peace and quiet for guests, but some live music until 11pm on select days could boost guest engagement (and drink sales for the hotel).
Conclusion and recommendation
HM Tropical delivers well on the l essentials of a family beach holiday: excellent location, quality pool and beach, exemplary cleanliness, and attentive staff. The main areas for improvement are sunbed management, room sizing for 3 people, the value for money of paid extras (snack bar and sky bar), and the average quality of the dinner buffet.
Recommended for families looking mainly for beach, pool, and tranquillity, some island tours (Palma, Valdemossa, Sóller, SA Calobra, Playa Mayor, Formentor...) with moderate expectations regarding food. For those who place high value on the dining experience or need to accommodate 3 people with more space, it's worth confirming the room type in advance or looking for other options.
Location
Located right on the beachfront, about a 10-minute taxi ride from the airport. Carretera de L'Arenal, where the hotel sits, has plenty of shops and restaurants (you may want to walk to Can Pastilla or East of the hotel if you look for good options), and there's a supermarket right across from the main entrance with the essentials (sunscreen, drinks, etc.).
A great base for anyone who doesn't want to rely on a car.
Reception and check-in/check-out Quick, hassle-free process. Young staff, friendly and helpful. Pool/beach towels are exchanged for free three times a week, though they're a bit small.
Room
The mattresses are comfortable and the pillows medium-fill, the furniture is well kept, and every room has a sea view (front or side). Air conditioning worked well even during a week of intense heat and humidity, and the mini fridge cools effectively (capacity for around 20 x 0.5L bottles).
The main drawback is space: to accommodate 2 adults and a teenager, an extra single bed is added to a room already fitted with two single beds, leaving little room to move around. Soundproofing between rooms and the corridor is also poor, and the blackout curtains aren't effective, letting light through the fabric.
Pool
The pool furniture is well maintained, and lifeguard supervision was constant, helpful, and friendly. On the other hand, there's a clear abuse of sunbed reserving from the usual selfish guests with towels/objects left before 10am — a practice that's explicitly banned but not enforced by the hotel.
Access between the pool and the beach is unrestricted, with no key-card control from the room, which could also be improved.
Beach
A huge stretch of sand that handles crowds well, even on busy days.
Cleaning is done daily, though some plastic and cigarette butts left behind by inconsiderate Neanderthals still turn up. The water is warm with little swell, though not as clear and transparent as on the north side of the island. Access to the beach from the hotel pool is direct, about 30 metres away.
Breakfast
Average continental buffet, varied in the essentials — cold cuts, hot dishes, and fruit. One drawback: the juice machine only serves from concentrate, a shame given the region's strong local orange production.
Snack bar / pool bar / food truck
Pleasant, tasty food (pizzas, burgers, sandwiches, sharing plates), with good Estrella Galicia beer. Prices, however, are a bit steep.
Restaurant (dinner)
The space is generous, allowing guests to move around and serve themselves without bumping into each other, and themed dinners add some variety to
the buffet. On the downside, there's no à la carte option, and drink prices are out of line. Food quality and preparation are middling — even the regional dishes at themed dinners aren't faithful to the original recipe — and the range of ice creams and desserts is limited, with no regional sweets on offer. Opening hours, though, are quite generous.
Sky bar
The weak point of the stay: excessive drink prices for the quality on offer, a lack of ingredient stock that limited choices, and a bartender who didn't know how to make an Hendrick's and didn't even have the right glass for gin.
Elevators
Insufficient for the number of guests, small, and not air-conditioned.
General cleanliness
A strong point: all areas, indoor and outdoor, were consistently clean and tidy, with efficient housekeeping and maintenance teams. Rooms are cleaned and tidied daily.
Extra facilities
WiFi is free and worked without interruption even with the hotel nearly full, with good network coverage.
There's outdoor parking exclusive to guests (public parking nearby tends to be full). The gym wasn't tested during this stay.
There's no evening entertainment
after dinner — understandable given the hotel's focus on peace and quiet for guests, but some live music until 11pm on select days could boost guest engagement (and drink sales for the hotel).
Conclusion and recommendation
HM Tropical delivers well on the l essentials of a family beach holiday: excellent location, quality pool and beach, exemplary cleanliness, and attentive staff. The main areas for improvement are sunbed management, room sizing for 3 people, the value for money of paid extras (snack bar and sky bar), and the average quality of the dinner buffet.
Recommended for families looking mainly for beach, pool, and tranquillity, some island tours (Palma, Valdemossa, Sóller, SA Calobra, Playa Mayor, Formentor...) with moderate expectations regarding food. For those who place high value on the dining experience or need to accommodate 3 people with more space, it's worth confirming the room type in advance or looking for other options.
Altro
Data del commento: 29 lug 2026
Wonderful stay
Lovely hotel, beautiful rooftop pool and bar, with gorgeous views, room was clean and comfortable with a balcony and partial sea view. The room could be improved by making the bathroom more private as it had a glass wall and door. But this didn't stop us enjoying the hotel or our holiday. Hotel has a great location, walkable to the beach and restaurants and shops nearby.
Risposta dell'hotel
Data del commento: 12 ago 2026
Dear H9681SClauzie,
Thank you very much for sharing your experience. We are delighted to know that you enjoyed the rooftop pool and bar, as well as the spectacular views and our excellent location, within walking distance of the beach, restaurants and shops. We are also pleased to hear that you found your room clean and comfortable.
We also appreciate your comment regarding the bathroom privacy and have taken note of your observation. Most importantly, we are glad that this detail did not prevent you from enjoying the hotel and your holiday.
We hope to have the pleasure of welcoming you back to HM Tropical in the future.
Kind regards,
Maria Staneva
2nd Front Office Manager – HM Tropical
Thank you very much for sharing your experience. We are delighted to know that you enjoyed the rooftop pool and bar, as well as the spectacular views and our excellent location, within walking distance of the beach, restaurants and shops. We are also pleased to hear that you found your room clean and comfortable.
We also appreciate your comment regarding the bathroom privacy and have taken note of your observation. Most importantly, we are glad that this detail did not prevent you from enjoying the hotel and your holiday.
We hope to have the pleasure of welcoming you back to HM Tropical in the future.
Kind regards,
Maria Staneva
2nd Front Office Manager – HM Tropical
Viaggiatore in gruppo
UK
Data del commento: 29 lug 2026
Mary graham Rhona Campbell and Catherine Lowe.
Had a lovely time at HM tropical hotel Palma I don't understand the bad reviews they are getting. The staff were all lovely the food was good the area and close to the airport was perfect. I was there with 2 friends from 25th June for 1 week from Scotland flying with Tui from Inverness. We would definitely return to this hotel again we loved it.
Risposta dell'hotel
Data del commento: 12 ago 2026
Dear Maryfiat43,
Thank you very much for sharing your experience and for your kind words. We are delighted to know that you enjoyed your stay at HM Tropical and that our team, the food and our location all met your expectations.
It is wonderful to hear that you had such an enjoyable week with your friends and, above all, that you left with the desire to return. We would be delighted to welcome you back to Mallorca whenever you decide to visit us again.
Kind regards,
Maria Staneva
2nd Front Office Manager – HM Tropical
Thank you very much for sharing your experience and for your kind words. We are delighted to know that you enjoyed your stay at HM Tropical and that our team, the food and our location all met your expectations.
It is wonderful to hear that you had such an enjoyable week with your friends and, above all, that you left with the desire to return. We would be delighted to welcome you back to Mallorca whenever you decide to visit us again.
Kind regards,
Maria Staneva
2nd Front Office Manager – HM Tropical
Viaggiatore in famiglia
Data del commento: 23 lug 2026
Very happy to have chosen this hotel
My name is Paula and I have been in Mallorca for a week in July 2026. My experience at the hotel was a 10. It is a very clean hotel, the people who work there are excellent, both those at reception, as well as the dining room, cleaning ... The hotel offers you direct access to the beach, a beautiful beach with clear and very clean and quiet waters. A good pool if you prefer not to leave there. Spacious dining room with excellent food. Proximity to the city of Palma de Mallorca by city bus in 10 min, you catch it in front of the hotel. A wide avenue for walking and exercising without bothering anyone ...
If you want to enjoy a few days visiting a beautiful place, resting in a very clean and pretty spot, with direct beach access, where all the hotel staff's effort is to make your days with them fantastic and have you return home with a smile, choose the HM TROPICAL hotel.
I hope I have been helpful to all those who do not know which hotel to choose to enjoy Mallorca.
Greetings from Extremadura to all of you who are part of this hotel.
Paula.
If you want to enjoy a few days visiting a beautiful place, resting in a very clean and pretty spot, with direct beach access, where all the hotel staff's effort is to make your days with them fantastic and have you return home with a smile, choose the HM TROPICAL hotel.
I hope I have been helpful to all those who do not know which hotel to choose to enjoy Mallorca.
Greetings from Extremadura to all of you who are part of this hotel.
Paula.
Risposta dell'hotel
Data del commento: 1 ago 2026
Estimada paulagQ6443HI,
Muchísimas gracias por dedicar unos minutos a compartir una opinión tan detallada y positiva sobre su estancia con nosotros. Nos alegra enormemente saber que disfrutó de sus vacaciones en Mallorca y que la experiencia en HM Tropical estuvo a la altura de sus expectativas.
Es un placer leer que destacó la limpieza del hotel, la atención de nuestro equipo en todos los departamentos, la calidad de nuestra gastronomía y la comodidad de nuestra ubicación junto al mar. Todo el equipo trabaja cada día con ilusión para ofrecer a nuestros huéspedes momentos especiales y hacer que se sientan como en casa.
Nos alegra especialmente saber que pudo disfrutar de nuestra playa, la piscina, los paseos por la zona y la cercanía a Palma. Comentarios como el suyo son una gran motivación para seguir mejorando y ofreciendo el mejor servicio posible.
Le agradecemos también que recomiende nuestro hotel a futuros viajeros. Será un placer volver a recibirla en HM Tropical y esperamos que vuelva a visitarnos para seguir creando nuevos recuerdos en Mallorca.
Reciba un cordial saludo de parte de todo nuestro equipo.
Maria Staneva
2º Jefe de recepción – HM Tropical
Muchísimas gracias por dedicar unos minutos a compartir una opinión tan detallada y positiva sobre su estancia con nosotros. Nos alegra enormemente saber que disfrutó de sus vacaciones en Mallorca y que la experiencia en HM Tropical estuvo a la altura de sus expectativas.
Es un placer leer que destacó la limpieza del hotel, la atención de nuestro equipo en todos los departamentos, la calidad de nuestra gastronomía y la comodidad de nuestra ubicación junto al mar. Todo el equipo trabaja cada día con ilusión para ofrecer a nuestros huéspedes momentos especiales y hacer que se sientan como en casa.
Nos alegra especialmente saber que pudo disfrutar de nuestra playa, la piscina, los paseos por la zona y la cercanía a Palma. Comentarios como el suyo son una gran motivación para seguir mejorando y ofreciendo el mejor servicio posible.
Le agradecemos también que recomiende nuestro hotel a futuros viajeros. Será un placer volver a recibirla en HM Tropical y esperamos que vuelva a visitarnos para seguir creando nuevos recuerdos en Mallorca.
Reciba un cordial saludo de parte de todo nuestro equipo.
Maria Staneva
2º Jefe de recepción – HM Tropical
Posizione eccellente
Calle Marbella, 16, Playa de Palma, Palma di Maiorca, 07610, Spagna|8,51 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici non ammessi
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
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