Be Live Experience Orotava
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Aria condizionata
Piscina
Centro fitness
Reception 24h
Ristorante
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Be Live Experience Orotava
Situato a Puerto de la Cruz, a 200 metri dalla spiaggia e dal Lago Martianez, il Be Live Experience Orotava offre sistemazioni moderne con viste sul mare o sulla montagna.
Recensioni di 
Viaggiatore in famiglia
Data del commento: 13 lug 2026
An honest review from a family that is realistic and isn't one of those people who find fault with everything
This review is coming from someone here right now with her daughter we have been here a week so far let's start with the negatives the pool needs a little mantinance some of the tiles are coming off fix this and it will be a great hotel it doesn't affect the pools use the entertainment is hit and miss the food is pretty good my daughter is a fussy eater but we enjoy the food they have a good selection and we haven't had to eat out so we fussy eaters have found something we like the rooms are clean and tidy the beds are so comfy the staff are really nice there are shops and bars close by the beach is a bit of a let down but the hotel its self I would definitely visit again this review is from someone who is realistic and doesn't expect 5 star hotel for this price but its definitely one I would come again to we have had no issues only fault is a few pool tiles come off but doesn't affect use fix this and the hotel would be great
Risposta dell'hotel
Data del commento: 7 ago 2026
Dear Jade,
We appreciate your candid feedback; thank you.
We're thrilled you and your daughter enjoyed our diverse dining options and found our rooms spotlessly clean with comfy beds, our team takes pride in creating cozy spaces for families.
Your note about the pool tiles is appreciated; we prioritize regular maintenance while keeping facilities accessible, and this feedback helps us plan improvements.
It's wonderful you liked our central location near shops and local attractions like Lago Martiánez, and that our staff made your stay pleasant. We're glad you recognized the value we offer for a memorable Tenerife experience!
We all hope to welcome you back in the future.
Best wishes,
Be Live Experience Orotava
We appreciate your candid feedback; thank you.
We're thrilled you and your daughter enjoyed our diverse dining options and found our rooms spotlessly clean with comfy beds, our team takes pride in creating cozy spaces for families.
Your note about the pool tiles is appreciated; we prioritize regular maintenance while keeping facilities accessible, and this feedback helps us plan improvements.
It's wonderful you liked our central location near shops and local attractions like Lago Martiánez, and that our staff made your stay pleasant. We're glad you recognized the value we offer for a memorable Tenerife experience!
We all hope to welcome you back in the future.
Best wishes,
Be Live Experience Orotava
Coppia
Data del commento: 6 ago 2026
August 2026
On arrival reception was clean & well kept, check in was quite simple, the room is as it shows in the photos, shower could be more powerful & aircon is very efficient so waking in the night boiling hot. The pool is quite small but wasnt a problem as it had quiet times with minimal people in there. The sunbeds are extremely uncomfortable, no mattresses so basically laying on the frame. I personally also found the beds in the room u comfortable. Never went in for lunch during our stay, had snacks around the people which were hit & miss & we ate out are last 4 evenings as we struggled with the food choices in the evening, restaurants very close so not a problem, beach very close can see the sea from the room although the beach is very black & extremely rocky so hard to have a beach day . Shopping centre literally across the road, evening entertainment in my opinion is very poor its basically a solo singer from 9:30 ish no actual show.
Risposta dell'hotel
Data del commento: 7 ago 2026
Dear Karen,
We are grateful for the time you took to review your recent visit to our hotel.
We're delighted you appreciated our central location near the beach and shops, along with our smooth check-in process.
We note your comments about bed comfort and will review this feedback with our team.
Our pool's size is designed for intimate relaxation during quieter periods you experienced. While volcanic beaches are indeed rocky, nearby Playa Martiánez offers safer swimming conditions.
Evening entertainment focuses on creating ambient experiences, though we understand preferences vary.
We do hope to have the opportunity to welcome you back in the future.
Best regards,
Be Live Experience Orotava
We are grateful for the time you took to review your recent visit to our hotel.
We're delighted you appreciated our central location near the beach and shops, along with our smooth check-in process.
We note your comments about bed comfort and will review this feedback with our team.
Our pool's size is designed for intimate relaxation during quieter periods you experienced. While volcanic beaches are indeed rocky, nearby Playa Martiánez offers safer swimming conditions.
Evening entertainment focuses on creating ambient experiences, though we understand preferences vary.
We do hope to have the opportunity to welcome you back in the future.
Best regards,
Be Live Experience Orotava
Viaggiatore in famiglia
Data del commento: 15 lug 2026
Experience
Terrible hotel, dirty, old, bad smell in the rooms, drinks at the "little pool" in paper cups, the plastic cups were for those who "pay," I wasn't going for free. In short, a disaster. They could give me a stay for free and I wouldn't want it. In the dining room we were dying of heat, in the music lounge the same, bathrooms with the kids full of hair, smelly beds... etc... etc...
, the only ones who are saved are the dining room and bar staff and Adriana, that girl does everything she can to turn a very boring stay into a slightly more pleasant one. I WOULD NEVER GO BACK. IT HAS TOO MANY STARS
, the only ones who are saved are the dining room and bar staff and Adriana, that girl does everything she can to turn a very boring stay into a slightly more pleasant one. I WOULD NEVER GO BACK. IT HAS TOO MANY STARS
Viaggiatore in famiglia
Data del commento: 6 lug 2026
Periodo del soggiorno: giu 2026
Well-located hotel but dining needs improvement
The hotel is very well located and really close to the center with its shops, restaurants, and bars. It is very clean and the staff is very friendly and welcoming.
However, there are a few small negative points; the staff really did not speak French except for one young man, fortunately for the last two days, even though there were French people in the hotel, so it was a bit complicated when we needed information. Regarding the all-inclusive, I found it surprising that we were not entitled to a picnic basket for lunch when we left for the day, as is usually the case in all hotels... It is also strange that we have to pay for drinks after 11 PM, also a shame about the lack of variety in the meals, and the visual look was not great either, not a real paella in 1 week, the quantity was more or less there but that's it, very pleasant hotel but a shame about these little things...
However, there are a few small negative points; the staff really did not speak French except for one young man, fortunately for the last two days, even though there were French people in the hotel, so it was a bit complicated when we needed information. Regarding the all-inclusive, I found it surprising that we were not entitled to a picnic basket for lunch when we left for the day, as is usually the case in all hotels... It is also strange that we have to pay for drinks after 11 PM, also a shame about the lack of variety in the meals, and the visual look was not great either, not a real paella in 1 week, the quantity was more or less there but that's it, very pleasant hotel but a shame about these little things...
Risposta dell'hotel
Data del commento: 14 lug 2026
Chère Patricia,
Merci pour ce commentaire constructif.
Votre satisfaction quant à notre emplacement idéal et l'accueil de notre équipe nous encourage.
Nous prenons note de vos observations sur la communication linguistique et les spécificités de notre restauration, sachant que nos buffets proposent chaque jour des plats frais et variés avec des options sur demande.
Votre compréhension concernant nos mesures écoresponsables est appréciée.
Nous espérons vous revoir pour une expérience sans fausse note.
Cordialement,
Be Live Experience Orotava
Merci pour ce commentaire constructif.
Votre satisfaction quant à notre emplacement idéal et l'accueil de notre équipe nous encourage.
Nous prenons note de vos observations sur la communication linguistique et les spécificités de notre restauration, sachant que nos buffets proposent chaque jour des plats frais et variés avec des options sur demande.
Votre compréhension concernant nos mesures écoresponsables est appréciée.
Nous espérons vous revoir pour une expérience sans fausse note.
Cordialement,
Be Live Experience Orotava
Viaggiatore in famiglia
UK
Data del commento: 24 giu 2026
Periodo del soggiorno: mag 2026
Book somewhere else
Awful
We booked 2 rooms AI for 5 adults then before we arrived booked an extra room for one of the 5 so we wernt too squashed on arrival we was made to pay €125 for the extra room for AI even though we had paid for it on the previous booking, we tried to explain this but was told we had to pay it or the person in the single room won’t have AI
Beds and sun beds hard, staff rude apart from Marco and the maintenance man.
Not worth the money we paid nowhere near a 4*
We booked 2 rooms AI for 5 adults then before we arrived booked an extra room for one of the 5 so we wernt too squashed on arrival we was made to pay €125 for the extra room for AI even though we had paid for it on the previous booking, we tried to explain this but was told we had to pay it or the person in the single room won’t have AI
Beds and sun beds hard, staff rude apart from Marco and the maintenance man.
Not worth the money we paid nowhere near a 4*
Posizione ottima
Av. Aguilar y Quesada, 3, Puerto de la Cruz, 38400, Spagna|0,37 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Tutte le età
1.447 Kč (EUR60) a persona a notte
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici non ammessi
Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. When booking 9 rooms or more, different policies and additional supplements may apply. When booking half board, please note that drinks are not included. For payments over €1000 it's mandatory to make it by credit card. Please note that gentlemen should follow the restaurant dress code at dinner time. Shorts and vest tops are not allowed.
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
L’hotel accetta i seguenti metodi di pagamento:
Be Live Experience Orotava: domande frequenti
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