Best Western Beacon Inn
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu Best Western Beacon Inn
Best Western Beacon Inn
Best Western Beacon Inn se nachází v destinaci Grand Haven a poskytuje fitness centrum, bezplatné Wi-Fi ve všech prostorách a neplacené soukromé parkoviště pro hosty, kteří přijedou autem.
Komentář přidán: 21. 5. 2026
Ubytován/a od květen 2026
Komentář přidán: 15. 7. 2026
Ubytován/a od červenec 2026
Komentář přidán: 29. 6. 2026
Ubytován/a od červen 2026
Komentář přidán: 7. 6. 2026
Ubytován/a od červen 2026
Now You Have To Ask To Get Your Room Cleaned
Now what I don’t understand is that I paid over $800 for 4 nights and apparently this hotel you have to “request “ to have your room cleaned, sheets changed, clean towels and I had to go get my toilet paper.
Now I have traveled all over the US and even stayed in some sketchy motels but I have Never had to ask to have the room cleaned….. I have had to say, do not clean but this is RIDICULOUS. This is a Hotel and a Service Industry Business.
Complimentary Breakfast was ok, 3 days in a row we had to say the food was empty and search for the attendant.
Front desk was not manned during breakfast and if it was the employee was sitting in the couch and on their phone. We thought they were customers.
No uniform to tell you they were an employee. Not sitting behind the desk
To offer assistance or monitor breakfast.
Just plain POOR customer service.
I get times have changed but for the price I paid I definitely expect better. There are many other hotels we could have chosen but we had stayed here in the past and it was great….. simple attentiveness to the morning clients and breakfast would have made a difference.
Also, request to have rooms cleaned includes emptying the over flowing trash cans…. Seriously….. and not even a .99 cent box of Kleenex. Very sad.
Reakce hotelu
Komentář přidán: 12. 6. 2026
We understand that our stayover housekeeping program was different from what you expected. At our property, housekeeping service during a multi-night stay is provided upon request, allowing guests to enjoy added privacy while ensuring fresh towels, trash removal, and full housekeeping are available whenever needed. Our front desk team is always happy to arrange service or provide additional amenities throughout your stay.
We also appreciate your comments regarding breakfast. Our breakfast area is prepared before service begins and is monitored and replenished throughout the morning. We're sorry to hear that some items were unavailable during your visits, and we'll continue working to provide a satisfying breakfast experience for all of our guests.
Thank you for your honest feedback and for being a returning guest. We value your comments and will use them to continue improving the experience we provide. We hope to have the opportunity to welcome you back on a future visit to Grand Haven.
Komentář přidán: 25. 6. 2026
Ubytován/a od červen 2026
Vynikající lokalita
1525 S Beacon Blvd, Grand Haven, 49417, Spojené státy|1,83 km z centra města
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
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