2500 Penn, a Placemakr Experience
+ 48
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Datos de interés
Entrada a partir de las: | 16:00 |
|---|---|
Salida antes de las: | 11:00 |
Mascotas | No se admiten mascotas |
Niños | Pueden alojarse niños en este hotel |
Servicios
Wifi
Aparcamiento
Aire acondicionado
Sala de fitness
Recepción 24 horas
Restaurante
Más información de 2500 Penn, a Placemakr Experience
2500 Penn, a Placemakr Experience
2500 Penn, a Placemakr Experience, ubicado en Washington, ofrece wifi gratis, y los huéspedes pueden aprovechar un gimnasio, salón compartido y un restaurante. Hay estacionamiento privado disponible en el alojamiento. Cada unidad tiene un baño privado, ducha, aire acondicionado, televisión de pantalla plana y heladera. Algunas unidades también tienen una cocina equipada con un lavavajillas, un horno y un anafe. Entre los puntos de interés más populares cerca de el aparthotel se incluyen Colección Phillips, White House y Monumento a los veteranos de Vietnam. El aeropuerto más cercano es el Aeropuerto nacional Ronald Reagan Washington, a 11 km del alojamiento.
Opiniones de 
Viajero en familia
Comentario: 12 jun. 2026
Fecha de la estancia: jun. 2026
Excessive fees on late check outs after 11am
Pros: I really liked the location; it is walking distance from Georgetown and from downtown DC. The neighborhood feels safe. The facilites are very modern.
Cons: staff was not helpful and late fees for check out are extremely expensive. If you do a late check out after 11am they will charge $57 each hour. And then another $57 for another hour if it is only a few minutes. When I checked out at 12:07 they charged me $57 twice! There was no information on the late fee charge on the website or resevation. Usually high end hotels (Marriot or Hyatt) allow a late check out (12 instead of 11am). This is the first time I was charged that much. A few days later I called to see if I could be refunded for at least one charge and they never did. They should train their staff better and be more transparent about their excessive fees.
Cons: staff was not helpful and late fees for check out are extremely expensive. If you do a late check out after 11am they will charge $57 each hour. And then another $57 for another hour if it is only a few minutes. When I checked out at 12:07 they charged me $57 twice! There was no information on the late fee charge on the website or resevation. Usually high end hotels (Marriot or Hyatt) allow a late check out (12 instead of 11am). This is the first time I was charged that much. A few days later I called to see if I could be refunded for at least one charge and they never did. They should train their staff better and be more transparent about their excessive fees.
Viajero anónimo
Comentario: 15 jul. 2026
Fecha de la estancia: jul. 2026
Good location. The room has an old carpet and it was smelling so bad. All the furniture needs an upgrade. I would not recommend it.
Viajero de negocios
Comentario: 14 jul. 2026
Horrendous and avoid this hotel at all costs
This was perhaps the worst hotel experience I can recall in several decades. The check in procedures were abominable and obnoxious. Have never been subjected to something like this and if it was not late night and already paid, I would have departed, immediately.
Respuesta del hotel
Comentario: 15 jul. 2026
Hi Ron. Thank you for sharing your feedback regarding your stay at 2500 Penn, a Placemakr Experience. We’re truly sorry to hear that your arrival experience did not meet the level of service we strive to provide. We understand how important a smooth and welcoming check-in experience is, especially after a long day of travel. We regret that the process left you feeling frustrated and disappointed. Your feedback regarding your arrival experience has been shared with our onsite management team so they can review and address the concerns raised. We’d appreciate the opportunity to learn more about your experience and discuss this with you further. Please feel free to reach out to us directly at hello@placemakr.com so our team can assist. Thank you again for taking the time to share your feedback. We hope to have the opportunity to provide you with a more seamless experience in the future.
Viajero anónimo
Comentario: 11 jul. 2026
Fecha de la estancia: jul. 2026
The lobby had no air conditioning during the entire stay. The room a/c could not be adjusted. It was too hot. Additionally, the room was extremely humid. The sheets on the bed were damp. Every piece of material was damp from the humidity in the room. My clothes also became damp. It was not a room to relax to after a hot day. I paid too much money to have this type of experience. I did not receive a response from the manager.
Viajero en familia
Comentario: 9 jul. 2026
Fecha de la estancia: jul. 2026
TERRIBLE experience!
Expedia has this average review at 8.2. There were MANY guests who were downstairs complaining about the heat. It was sweltering.
Dated Rooms: Pictures show the extent of the kitchen items provided. When something lists a kitchen, you expect the bare necessities. Appliances are very dated. The stove was likely last replaced in the 1970’s. Minimal dishes — we had ONE drinking glass!
The A/C DOES NOT WORK WELL AT ALL.
Our room never got below 79 degrees! They don’t tell you this until AFTER you check in and they have charged your card. They say, “We know and we are working on it” But it never got better! They keep electric fans in the closets of each room which is obviously because the A/C is undersized for the needs of the building.
Only one elevator was not working so all guests have just one elevator for everyone for the first day. Long lines formed to access our room.
HORRIBLE! DO NOT STAY HERE!
Housekeeping only comes once every SEVEN days. When we requested more towels, we were met with rude stares from the front desk, who begrudgingly obliged. The single worst hotel experience of our lives.
Their response was that they have “escalated” our concerns. No one ever responded to our concerns. The air adjusted slightly to 77 degrees on the second night after everyone was complaining. It is obviously being controlled at a central unit somewhere.
Parking: They have a very small number of covered spaces. Most of the parking is in a cramped lot that is hardly accessible because cars are squeezed in so tightly and in odd spaces that block you in.
Rooms 2.0 Service 3.0 Location 3.0
Hotel highlights Quiet
Rooms Dated but spacious. OLD appliances in the kitchenettes. It is obvious that no money is being spent to keep this place in decent condition
Nearby activities Somewhat convenient but must take the subway or an Uber to get anywhere decent
Noteworthy details Do not stay here!
Dated Rooms: Pictures show the extent of the kitchen items provided. When something lists a kitchen, you expect the bare necessities. Appliances are very dated. The stove was likely last replaced in the 1970’s. Minimal dishes — we had ONE drinking glass!
The A/C DOES NOT WORK WELL AT ALL.
Our room never got below 79 degrees! They don’t tell you this until AFTER you check in and they have charged your card. They say, “We know and we are working on it” But it never got better! They keep electric fans in the closets of each room which is obviously because the A/C is undersized for the needs of the building.
Only one elevator was not working so all guests have just one elevator for everyone for the first day. Long lines formed to access our room.
HORRIBLE! DO NOT STAY HERE!
Housekeeping only comes once every SEVEN days. When we requested more towels, we were met with rude stares from the front desk, who begrudgingly obliged. The single worst hotel experience of our lives.
Their response was that they have “escalated” our concerns. No one ever responded to our concerns. The air adjusted slightly to 77 degrees on the second night after everyone was complaining. It is obviously being controlled at a central unit somewhere.
Parking: They have a very small number of covered spaces. Most of the parking is in a cramped lot that is hardly accessible because cars are squeezed in so tightly and in odd spaces that block you in.
Rooms 2.0 Service 3.0 Location 3.0
Hotel highlights Quiet
Rooms Dated but spacious. OLD appliances in the kitchenettes. It is obvious that no money is being spent to keep this place in decent condition
Nearby activities Somewhat convenient but must take the subway or an Uber to get anywhere decent
Noteworthy details Do not stay here!
Respuesta del hotel
Comentario: 9 jul. 2026
Hi Johnnie. Thank you for sharing your feedback regarding your stay at 2500 Penn, a Placemakr Experience. I’m really sorry to hear that your stay fell short of expectations, especially with the concerns you experienced around the comfort of your room and your overall experience during your visit. I can imagine how disappointing it must have been to not have the stay you were hoping for.
The extreme heat during your stay was a historic and unprecedented event across the DC area, creating challenges for many buildings and systems throughout the city. We understand the impact this had on your experience, and while our team worked to support guests during this time, we recognize that we could have done a better job ensuring you felt comfortable and informed throughout your stay. Your feedback around communication, room experience, and overall service is important, and we truly appreciate you taking the time to share it with us.
We’ve shared your comments with our onsite management team and area leadership for further review and to identify opportunities where we can continue improving the guest experience. We’d also appreciate the opportunity to learn more about your stay and look into your concerns further. If you’re open to connecting with us, please feel free to reach out at hello@placemakr.com, and our team would be happy to assist.
Thank you again for sharing your experience with us. We truly value your feedback and the opportunity to improve. We hope we’ll have the chance to welcome you back in the future and provide the comfortable and enjoyable stay you should have experienced.
The extreme heat during your stay was a historic and unprecedented event across the DC area, creating challenges for many buildings and systems throughout the city. We understand the impact this had on your experience, and while our team worked to support guests during this time, we recognize that we could have done a better job ensuring you felt comfortable and informed throughout your stay. Your feedback around communication, room experience, and overall service is important, and we truly appreciate you taking the time to share it with us.
We’ve shared your comments with our onsite management team and area leadership for further review and to identify opportunities where we can continue improving the guest experience. We’d also appreciate the opportunity to learn more about your stay and look into your concerns further. If you’re open to connecting with us, please feel free to reach out at hello@placemakr.com, and our team would be happy to assist.
Thank you again for sharing your experience with us. We truly value your feedback and the opportunity to improve. We hope we’ll have the chance to welcome you back in the future and provide the comfortable and enjoyable stay you should have experienced.
Ubicación muy buena
2500 Pennsylvania Ave NW, Foggy Bottom, Washington D.C., 20037, Estados Unidos|A 1,84 km del centro de la ciudad
Entrada y salida
Entrada a partir de las:
16:00
Salida antes de las:
11:00
Información útil
Pueden alojarse niños en este hotel
Ponte en contacto con el hotel para preguntar cómo añadir camas supletorias.
Menores de 2 años
Gratis
No se admiten mascotas
Este establecimiento se reserva el derecho de preautorizar la tarjeta de crédito del huésped antes de la llegada.
Tenga en cuenta que los siguientes artículos pueden generar cargos en el establecimiento; puede comunicarse con el hotel para obtener el monto específico según sus necesidades: Estacionamiento cubierto
Al registrarse, los huéspedes deben proporcionar una tarjeta de crédito que coincida con el nombre de la reserva. El establecimiento realizará una preautorización en su tarjeta y la liberará si no hay cargos adicionales ni daños en la habitación al momento de la salida. Algunos establecimientos y tipos de habitación tienen políticas especiales; consulte con el establecimiento para obtener más información.
El hotel acepta los siguientes métodos de pago:
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