Green Rooms
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酒店简况
最早入住时间： | 14:00 |
|---|---|
最晚退房时间： | 13:00 |
设施
停车
空调
机场巴士
花园
汽车出租
短程运输
Green Rooms：评价
评价出处：
家庭旅客
评价日期：2025年11月1日
入住日期：2025年11月
THE PLACE TO BE
Amazing 7 day stay at Green House.
We slept in the sheds facing the beach freshly renovated, the air conditioning works super well, the decor is successful, super clean and functional.
The location is just perfect.
We took surf lessons all week, the instructors were amazing, yet we left with small levels and 2 children.
The pool is great too, the place is perfectly adapted to children even if the atmosphere is rather young surfers.
Breakfasts are simple but quite hearty and delicious.
Nothing negative everything was perfect!! Thank you!!
We slept in the sheds facing the beach freshly renovated, the air conditioning works super well, the decor is successful, super clean and functional.
The location is just perfect.
We took surf lessons all week, the instructors were amazing, yet we left with small levels and 2 children.
The pool is great too, the place is perfectly adapted to children even if the atmosphere is rather young surfers.
Breakfasts are simple but quite hearty and delicious.
Nothing negative everything was perfect!! Thank you!!
情侣
评价日期：2026年2月4日
入住日期：2026年1月
Schlechtes Preis-Leistungsverhältnis
Pros:
- Beautiful and clean pool
- Well-maintained facilities
- Directly located on the beach
Cons:
We experienced major issues with payment. We had booked and fully paid in advance via an online booking platform, but the manager refused to accept this payment due to negative experiences in the past. We were asked to pay the full amount again on site and try to get a refund from the booking platform ourselves. To avoid paying twice, we agreed to settle the payment upon departure once the issue was clarified.
Despite this, the manager approached us about the payment almost daily, sometimes several times a day, and on the third day another employee asked us to pay again. This situation was very uncomfortable and stressful. We had to write numerous emails to the booking platform to resolve the issue, although this should have been handled by the hotel manager. He claimed to be in contact with the platform, but apparently did not respond to their emails.
The rooms were okay, but not worth the high price. There was no fridge, no kettle, and no bedside tables. The Wi-Fi was very weak. There were frequent power cuts that only affected this hotel and not the surrounding buildings. The air conditioning was old, very noisy, worked irregularly, and sometimes dripped water at night directly above the head of the bed.
The surroundings are generally a bit noisy at night due to a busy road and nearby train tracks.
The bathroom constantly smelled unpleasant due to the drains.
Room cleaning only takes place every three days, which was acceptable for us, but at this price level daily cleaning would be expected. During our entire stay, we did not receive fresh beach towels.
Breakfast was very disappointing with extremely limited options. If you do not like omelets or fried eggs, you end up eating pancakes every day. There was no flexibility in orders, and even a second coffee had to be paid for. Orders were often forgotten and had to be repeated multiple times (up to four times in one morning). The staff consists mainly of changing young European travelers who appeared unmotivated.
We had five lunches/dinners included. When ordering the fifth meal, we were told that we had already used all included meals and would have to pay extra. After we objected, this was checked again and confirmed to be a mistake. Nevertheless, this meal was still charged on our bill at checkout.
Only on the day of departure were we informed that drinks were not included in the five meals, so we had to pay extra for them.
Despite booking a surf package, boards could not be used for free outside the instructed surf lessons. But sometimes the manager said it's okay if we use the bords a few minutes longer after our surf lesson.
Overall, the atmosphere was not what we expected. There were far too many staff members who did not seem interested in the guests and spent most of the time sitting in groups in guest areas. As a result, hammocks and the yoga area were often occupied, and when asking questions, we felt like we were disturbing them.
Considering the high price, we were very disappointed and cannot understand the many positive reviews. We also met several other guests on site who were similarly dissatisfied.
- Beautiful and clean pool
- Well-maintained facilities
- Directly located on the beach
Cons:
We experienced major issues with payment. We had booked and fully paid in advance via an online booking platform, but the manager refused to accept this payment due to negative experiences in the past. We were asked to pay the full amount again on site and try to get a refund from the booking platform ourselves. To avoid paying twice, we agreed to settle the payment upon departure once the issue was clarified.
Despite this, the manager approached us about the payment almost daily, sometimes several times a day, and on the third day another employee asked us to pay again. This situation was very uncomfortable and stressful. We had to write numerous emails to the booking platform to resolve the issue, although this should have been handled by the hotel manager. He claimed to be in contact with the platform, but apparently did not respond to their emails.
The rooms were okay, but not worth the high price. There was no fridge, no kettle, and no bedside tables. The Wi-Fi was very weak. There were frequent power cuts that only affected this hotel and not the surrounding buildings. The air conditioning was old, very noisy, worked irregularly, and sometimes dripped water at night directly above the head of the bed.
The surroundings are generally a bit noisy at night due to a busy road and nearby train tracks.
The bathroom constantly smelled unpleasant due to the drains.
Room cleaning only takes place every three days, which was acceptable for us, but at this price level daily cleaning would be expected. During our entire stay, we did not receive fresh beach towels.
Breakfast was very disappointing with extremely limited options. If you do not like omelets or fried eggs, you end up eating pancakes every day. There was no flexibility in orders, and even a second coffee had to be paid for. Orders were often forgotten and had to be repeated multiple times (up to four times in one morning). The staff consists mainly of changing young European travelers who appeared unmotivated.
We had five lunches/dinners included. When ordering the fifth meal, we were told that we had already used all included meals and would have to pay extra. After we objected, this was checked again and confirmed to be a mistake. Nevertheless, this meal was still charged on our bill at checkout.
Only on the day of departure were we informed that drinks were not included in the five meals, so we had to pay extra for them.
Despite booking a surf package, boards could not be used for free outside the instructed surf lessons. But sometimes the manager said it's okay if we use the bords a few minutes longer after our surf lesson.
Overall, the atmosphere was not what we expected. There were far too many staff members who did not seem interested in the guests and spent most of the time sitting in groups in guest areas. As a result, hammocks and the yoga area were often occupied, and when asking questions, we felt like we were disturbing them.
Considering the high price, we were very disappointed and cannot understand the many positive reviews. We also met several other guests on site who were similarly dissatisfied.
情侣
评价日期：2025年1月4日
入住日期：2025年1月
The perfect hotel & spot
I couldn't have been luckier with this place. Perfect rooms, totally renovated hotel. Very pleasant environment where to surf with TOP monitors for all levels. The best area on the beach. A place with all the comforts. They create community with customers themselves.
家庭旅客
评价日期：2023年12月20日
入住日期：2023年12月
Top spot!
Slept two nights in the lower room of the higher part. Nice seat in front of the door and in 2 steps you are in the pool.
It is located directly on the sea, so it is the ideal location.
Nice atmosphere, hammocks everywhere, sunbeds on the beach and very friendly people.
We paid €144 for 2 nights with 3 people including breakfast.
You can rent surfboards or take lessons from the hotel.
Ideal place for beginners. The sea is shallow for a long time and the waves are not too high.
Delicious breakfast with a choice of egg, pancake, fruit or a shake.
A tip; make sure the bathroom has a squeegee so you can sweep the water to the drain.
And the single bed is actually not suitable for an adult. You can feel the slats through the mattress.
It is located directly on the sea, so it is the ideal location.
Nice atmosphere, hammocks everywhere, sunbeds on the beach and very friendly people.
We paid €144 for 2 nights with 3 people including breakfast.
You can rent surfboards or take lessons from the hotel.
Ideal place for beginners. The sea is shallow for a long time and the waves are not too high.
Delicious breakfast with a choice of egg, pancake, fruit or a shake.
A tip; make sure the bathroom has a squeegee so you can sweep the water to the drain.
And the single bed is actually not suitable for an adult. You can feel the slats through the mattress.
家庭旅客
评价日期：2024年3月30日
入住日期：2024年3月
Good stay despite pretty poor check-in experience
Hotel and stay was in line with the reviews - great breakfast, great spot/location for surf, staff generally quite friendly - we unfortunately had quite the issue for the check-in as we landed in Colombo around 10pm and got to the hotel at 1/2am.
We had arranged for the airport pick-up through the hotel on purpose to make sure they were aware of our timings/status (and hence paid the extra instead of booking/getting a taxi ourselves) - unfortunately upon our arrival no one was there to réception us / guidance provided - tried to call the numbers a dozen times with no one answered / went looking for staff. After a long travel with a kid - was quite stressful / frustrating - we ended up checking the rooms to see if there were any empty one (there was with a key on it). Understood that the driver was supposed to guide us / tell us the room number - feel like they simply could have dropped us an email to explain this, and avoid the hour of stress we had in the middle of the night, concerned about not having a room - but of a shame to start the holidays that way. No apology or gesture made - they put the blame on the driver (which they had procured)
We had arranged for the airport pick-up through the hotel on purpose to make sure they were aware of our timings/status (and hence paid the extra instead of booking/getting a taxi ourselves) - unfortunately upon our arrival no one was there to réception us / guidance provided - tried to call the numbers a dozen times with no one answered / went looking for staff. After a long travel with a kid - was quite stressful / frustrating - we ended up checking the rooms to see if there were any empty one (there was with a key on it). Understood that the driver was supposed to guide us / tell us the room number - feel like they simply could have dropped us an email to explain this, and avoid the hour of stress we had in the middle of the night, concerned about not having a room - but of a shame to start the holidays that way. No apology or gesture made - they put the blame on the driver (which they had procured)
探索该地区
43, kadabeddegama ,gurubabila weligama, Matara, 81700, 斯里兰卡|距离市中心 14.71公里
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