Easy Planet Hat Yai
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
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Easy Planet Hat Yai
Dotato di un centro spa e benessere e massaggi, Easy Planet Hat Yai è posizionato a Hat Yai, a 32 km da Statua della Sirena d’Oro e 4,8 km da Centro Convegni Internazionale “60esimo Anniversario dell’Ascesa al Trono di Sua Maestà il Re”.
Data del commento: 17 nov 2025
Data del commento: 23 giu 2025
Periodo del soggiorno: giu 2025
Staff bad attitude
Upon entering the room, I found a significant amount of hair on the floor and furniture, which gave the impression that the room had not been properly cleaned. There was also a strong unpleasant smell coming from the towel provided. The basin in the bathroom was broken and not repaired or replaced — I was genuinely afraid it might collapse and injure me. The shower area was also not clean, with visible stains on the mirror.
Additionally, there was no complimentary drinking water provided in the room. The electrical plug near the headboard did not function, causing my phone to remain uncharged the entire night. I chose to stay quiet about these issues at the time, simply resting for the night and planning to leave early the next morning.
However, the next morning, I discovered that my car had been issued a government parking fee while parked in front of the hotel. I had parked there after checking in, clearly visible to both the receptionist and the security guard who saw me unloading my luggage — yet no one warned me that parking there was not allowed. When I brought this up at the front desk, the lady staff member was neither fair nor friendly in her response. Instead of apologizing, she simply said, “I don’t know,” and followed by saying, “Normally you can park there if the government doesn’t see.” I was shocked and disappointed by this careless and dismissive attitude.
I have never given a one-star review to any hotel before, but this will be the first time in my life that I feel compelled to do so. The staff’s lack of responsibility, empathy, and professionalism was unacceptable. I will not return to this hotel again.
I sincerely urge your management to provide proper customer service training to your staff, especially on how to handle guest concerns and respond with basic courtesy, such as offering a simple apology. If this is not addressed, I worry that future guests — especially younger or less experienced ones — will face similar treatment.
Data del commento: 23 gen 2026
Data del commento: 24 dic 2025
Data del commento: 19 nov 2025
Periodo del soggiorno: nov 2025
Posizione ottima
152-156 Niphat Uthit 2 Road, Hat Yai, 90110, Thailandia|1,47 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
da 1 a 17 anni
317 Kč (THB500) a persona a notte
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici non ammessi
