Holiday Inn Brighton - Seafront by IHG
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
Scopri di più su Holiday Inn Brighton - Seafront by IHG
Holiday Inn Brighton - Seafront by IHG
Se alloggi presso Holiday Inn Brighton Seafront by IHG, ti troverai nel centro di Brighton, a pochi passi da Spiaggia di Brighton e 6 minuti a piedi da Centro di Brighton. Questo hotel si trova a 1,8 km da Brighton Pier e 11,6 km da South Downs National Park. Avrai a disposizione una terrazza da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e servizi per matrimoni. In questo hotel potrai inoltre contare su un'area picnic e una sala ricevimenti. Mangia un boccone al Stock Burger, uno dei 2 ristoranti disponibili presso un hotel, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Rilassati con un drink rinfrescante! Troverai 2 bar/lounge. La colazione completa è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:30. Potrai usufruire di un business center, quotidiani gratuiti nella hall e un pratico servizio di lavanderia e lavaggio a secco. Il un parcheggio (a pagamento) è disponibile in loco. Soggiorna in una delle 131 camere della struttura, complete di TV LCD. Riposati su un comodo letto con materasso Select Comfort e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Data del commento: 30 ago 2026
Periodo del soggiorno: ago 2026
Cosy hotel
Risposta dell'hotel
Data del commento: 1 set 2026
We’re delighted to hear that you enjoyed your stay with us and found our staff kind and helpful. It's wonderful to know that our food and beverages met your expectations. We look forward to welcoming you back on your next visit!
- The Staff at Holiday Inn Brighton - Seafront
Data del commento: 28 giu 2026
Periodo del soggiorno: giu 2026
No AC in this Tired Hotel
UK
Data del commento: 1 set 2026
Periodo del soggiorno: ago 2026
A "That'll do" Attitude.
Firstly, at check-in we overheard a male member of staff being surly and rude to two guests when they asked a question. At one point he turned his back and grunted his response to them when they asked about the minibar.
Next morning we arrived for breakfast and much of the food hadn't been replenished. Scraped around at the bottom of the heavy lidded (Why are they in such heavy dishes? Elderly people must drop the lids/risk burns) Le Creuset dish for some baked beans.
No croissants or pastries available. We asked and were told they were on the way - waited until 10am and they never arrived.
One of the coffee machines was broken and the singular working one was the slowest drinks machine I've ever known. Please replace them. Maybe a separate hot water flask for tea would have eased the strain a bit.
After a lovely day out in Brighton, we arrived back at the hotel around 4:30pm to find our room hadn't been serviced. We went down to reception and asked when they were usually serviced and they said they usually do the rooms that have been checked out of first.
We get that, but even so, we'd expect the room to have been serviced after a whole day. We waited in reception until they called and asked for the cleaner to do the room and at 5.30pm we could return to the room.
If you can't even rely on the little luxury of the room being serviced when you get back after being out all day it does slightly beg the question - what I am I paying for?
On a positive note, our complaint about the lack of room being serviced and the poor provisions of breakfast was taken on board and they gave us a voucher for two free drinks.
We checked out the next day without being asked how our stay was or even a 'Thank you for staying with us' (It was the surly male staff member again who only seemed happy when he was off shift in the bar the previous evening).
I would urge that some people who work at this hotel just spend one day and night there as guests and see how all the little things (also just remembered there is a socket only at one side of bed) mount up to it being a really disappointing and lacklustre stay. This is not a four star hotel service and hopefully all of the guests who were at the longgggg queue for the coffee machine will give similar feedback.
Risposta dell'hotel
Data del commento: 4 set 2026
Thank you for sharing your detailed feedback. We sincerely apologize for the issues you encountered during your stay, from the service at check-in to the breakfast experience and room servicing. We understand how these aspects can impact your overall experience, and we are committed to addressing these concerns with our team to improve our service standards. We appreciate your positive note about the resolution offered and will ensure our staff is reminded of the importance of guest interactions. Your insights are invaluable in helping us enhance our guest experience.
- The Staff at Holiday Inn Brighton - Seafront
Data del commento: 21 ago 2026
Periodo del soggiorno: ago 2026
Our few days stay at HI Brighton
Risposta dell'hotel
Data del commento: 23 ago 2026
We’re thrilled to hear that you and your family had such a wonderful stay with us! Chloe and Cliff will be delighted to receive your kind words. It’s fantastic to know you felt at home and enjoyed our location by the beach. We look forward to welcoming you back for another memorable visit.
- The Staff at Holiday Inn Brighton - Seafront
Data del commento: 18 ago 2026
Periodo del soggiorno: ago 2026
Exposed wiring/broken phone and TVetc.
Our room allocation was very disappointing, our children were placed on the second floor while we parents were on the first floor, splitting our family up. The room itself was in a state of disrepair: exposed wiring on the TV cable, a broken TV, faulty room phone and one electrical socket that did not work at all. The air conditioning was non-functional. Even the shower had such weak water flow that we could not wash properly; I understand water conservation during the dry weather, but this was not acceptable.
I repeatedly asked about exchanging our room and waited for a very long time at reception, but eventually had to give up. The male manager I spoke to never introduced himself, offered no reassurance, and provided absolutely no compensation for all these issues, a complete lack of empathy and understanding. The reception team on Monday and Tuesday were a huge letdown: zero stars for them, with very poor communication skills, unnecessarily long queues, and a rude, unhelpful attitude.
That said, there were bright spots: Jack and Monika were absolute angels. They were incredibly kind, treated everyone with genuine respect and care, and went above and beyond to look after us. Jack always had a warm smile and made sure we were doing well. The breakfast buffet was also fabulous – delicious food, lovely music and a wonderful atmosphere in the dining area.
Overall, we paid a large amount of money but received very poor standards in return. It is not worth the price we paid, and we are left feeling deeply disappointed by our stay.
Risposta dell'hotel
Data del commento: 19 ago 2026
We’re truly sorry to hear about the challenges you faced during your stay. Ensuring a comfortable and enjoyable experience for our guests is our top priority, and it’s disappointing to learn that we fell short in several areas. We appreciate your feedback regarding room allocation and maintenance issues, and we will address these concerns with our team to prevent future occurrences. It’s wonderful to hear that Jack and Monika made a positive impact on your stay, and we’ll be sure to pass along your kind words to them. Thank you for highlighting the breakfast experience as well. We hope to have the opportunity to provide you with a better experience in the future.
- The Staff at Holiday Inn Brighton - Seafront
Posizione eccellente
137 Kings Rd, Brighton, BN1 2JF, Regno Unito|1,3 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
