Mantra Midtown
+ 61
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu Mantra Midtown
Mantra Midtown
Pokud jde o ubytování v Brisbane, Mantra Midtown se těší prvotřídní poloze ve finanční a vládní čtvrti centrální obchodní čtvrti. Nabízí moderní a elegantní hotelové pokoje a apartmány v centru města, takže si každý cestovatel najde ubytování!
Hodnocení na 
Obchodní cestující
AU
Komentář přidán: 18. 7. 2026
Ubytován/a od červenec 2026
A comfortable apartment hotel at the south western part of the city
A comfortable two night stay in this apartment hotel. I was upgraded to a corner one bedroom suite and enjoyed balconies on two sides of the hotel as a result. The suite was spacious and I appreciated the washing machine, clothes dryer and drying rack tucked in its own cupboard.
The kitchen was fully stocked with crockery, cutlery, cooking utensils, a gas stove top, medium size fridge, microwave oven and small dishwasher.
I really enjoyed not having daily housekeeping during my stay, allowing me to spread out my belongings.
Praise to Dani at Reception for the welcome upon arrival, a useful map and location of cafes in the immediate vicinity of the hotel. I was amused to be given an actual metal room key, not a swipe card!
The kitchen was fully stocked with crockery, cutlery, cooking utensils, a gas stove top, medium size fridge, microwave oven and small dishwasher.
I really enjoyed not having daily housekeeping during my stay, allowing me to spread out my belongings.
Praise to Dani at Reception for the welcome upon arrival, a useful map and location of cafes in the immediate vicinity of the hotel. I was amused to be given an actual metal room key, not a swipe card!
Anonymní cestovatel
Komentář přidán: 26. 7. 2026
Ubytován/a od červenec 2026
Great stay nice rooms close walk distance to queen street and trains 5 mins
Anonymní cestovatel
Komentář přidán: 25. 7. 2026
Ubytován/a od červenec 2026
Great stay close to town..walk distance maybe 200 metres . Or 7 mins. Easy
Obchodní cestující
Komentář přidán: 4. 2. 2026
Ubytován/a od únor 2026
Midtown mantra
Had a great stay this hotel is close to everything and is very clean and friendly. However as a accor platinum member i was a bit surprised that I had to ask for my room upgrade I did receive the the upgrade to a superior room
Reakce hotelu
Komentář přidán: 17. 6. 2026
Dear John
We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mantra Midtown Team
We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mantra Midtown Team
Cestující rodiny
Komentář přidán: 8. 1. 2026
Ubytován/a od prosinec 2025
Very disappointing stay – not up to Accor standards
We booked to stay at Mantra Midtown Brisbane during a stop over in December as we were travelling with our daughter and specifically wanted an apartment so she could have her own space that was central CBD. We also chose this property because we regularly stay at Accor hotels and have always had positive experiences — unfortunately, this stay fell well below expectations.
The foyer was dark and uninviting, though I will say the reception staff on arrival were friendly and helpful, however, when we entered our allocated two-bedroom apartment we were genuinely taken aback by how unpleasant it was. The entire apartment had only three very small windows, resulting in little to no natural light or fresh air, the walls had visible marks and streaks running down them, the floor was sticky, and the TV cabinet was chipped and dirty, the tiny balcony was filthy, with cigarette ash and sticky drink residue still on the table.
The lounge was a weathered black two-seater that didn’t even accommodate the three of us comfortably. Overall, the apartment felt dirty, uninviting, and nothing like what was advertised — especially for $275 per night excluding parking.
We politely raised our concerns with reception, and the staff member, who was a fill-in staff member from another property, was clearly shocked by the condition described, she kindly changed our room and allowed us to inspect the replacement first, which we appreciated.
The second apartment was much better at first glance — cleaner, with natural light, larger doors that opened to a large open balcony and a lounge that seated all three of us. However, there were still major issues: no natural light in the bathrooms, a very cramped ensuite that my husband and I could barely fit into together, and the main bedroom had a double bed, not the queen bed advertised, with a mattress that was extremely uncomfortable, resulting in very little sleep.
The following day we decided to change hotels, after comparing options, we found a 1 bedroom suite at a luxury hotel with far superior service, amenities, and comfort for not much more than what we were paying here. I called reception at 1:52pm to discuss our options for checking out early, I wasn't expecting too much from the call but hoped there was a chance to recoup at least some of the charges or even have our parking covered, unfortunately, the staff member I spoke with was rude and dismissive, showed no interest in our feedback, and offered no attempt to assist. I was told, “You can leave whenever you want, but you’ll be charged the full night because it’s 2pm.” When I pointed out it wasn’t yet 2pm, she replied that it “would be after 2pm by the time you officially check out and return the keys.”
Exhausted after several long travel days and very little sleep, we gave up and moved on, absorbing the cost of the second night. Had the receptionist shown even a small amount of care or willingness to work with us, this experience may not have left such a sour taste.
Overall, this stay was extremely disappointing and well below the standard we expect from an Accor-branded property. Unfortunately, this experience has also left us feeling wary about booking with Accor again, which is something we never expected to say given our previous positive experiences. We would not return to, or recommend, Mantra Midtown Brisbane based on this stay.
The foyer was dark and uninviting, though I will say the reception staff on arrival were friendly and helpful, however, when we entered our allocated two-bedroom apartment we were genuinely taken aback by how unpleasant it was. The entire apartment had only three very small windows, resulting in little to no natural light or fresh air, the walls had visible marks and streaks running down them, the floor was sticky, and the TV cabinet was chipped and dirty, the tiny balcony was filthy, with cigarette ash and sticky drink residue still on the table.
The lounge was a weathered black two-seater that didn’t even accommodate the three of us comfortably. Overall, the apartment felt dirty, uninviting, and nothing like what was advertised — especially for $275 per night excluding parking.
We politely raised our concerns with reception, and the staff member, who was a fill-in staff member from another property, was clearly shocked by the condition described, she kindly changed our room and allowed us to inspect the replacement first, which we appreciated.
The second apartment was much better at first glance — cleaner, with natural light, larger doors that opened to a large open balcony and a lounge that seated all three of us. However, there were still major issues: no natural light in the bathrooms, a very cramped ensuite that my husband and I could barely fit into together, and the main bedroom had a double bed, not the queen bed advertised, with a mattress that was extremely uncomfortable, resulting in very little sleep.
The following day we decided to change hotels, after comparing options, we found a 1 bedroom suite at a luxury hotel with far superior service, amenities, and comfort for not much more than what we were paying here. I called reception at 1:52pm to discuss our options for checking out early, I wasn't expecting too much from the call but hoped there was a chance to recoup at least some of the charges or even have our parking covered, unfortunately, the staff member I spoke with was rude and dismissive, showed no interest in our feedback, and offered no attempt to assist. I was told, “You can leave whenever you want, but you’ll be charged the full night because it’s 2pm.” When I pointed out it wasn’t yet 2pm, she replied that it “would be after 2pm by the time you officially check out and return the keys.”
Exhausted after several long travel days and very little sleep, we gave up and moved on, absorbing the cost of the second night. Had the receptionist shown even a small amount of care or willingness to work with us, this experience may not have left such a sour taste.
Overall, this stay was extremely disappointing and well below the standard we expect from an Accor-branded property. Unfortunately, this experience has also left us feeling wary about booking with Accor again, which is something we never expected to say given our previous positive experiences. We would not return to, or recommend, Mantra Midtown Brisbane based on this stay.
Reakce hotelu
Komentář přidán: 10. 1. 2026
Dear Kate,
Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mantra Midtown Reception
Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mantra Midtown Reception
Vynikající lokalita
127 Charlotte Street, Brisbane City, Brisbane, 4000, Austrálie|0,45 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci zakázáni
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