Punthill Spring Hill
+ 98
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Restaurace
Více o hotelu Punthill Spring Hill
Punthill Spring Hill
Punthill Spring Hill se nachází pouhých 900 metrů od nákupního centra Queen Street Mall a 1 km od terminálu City Cat. Nabízí bazén a fitness centrum. Všechny ubytovací jednotky mají kuchyňský kout. Stylová studia jsou vybavena 42palcovou plochou TV.
Hodnocení na 
Individuální cestující
Komentář přidán: 13. 5. 2026
Ubytován/a od květen 2026
房间干净舒适 有小厨房 员工友善
Had a wonderful stay at Punthill Apartment Hotels
Spring Hill. The room was spacious, modern, and very comfortable, with useful kitchenette facilities that made the stay even more convenient.
The location was quiet yet close to Brisbane CBD, making it easy to explore the city. Staff were friendly and helpful, and the overall atmosphere was relaxed and welcoming.
Great value for money and ideal for both short and long stays. Would happily stay again. 这次入住 Punthill Apartment Hotels
Spring Hill 体验非常不错。房间宽敞舒适，现代干净，还配有小厨房，居住起来很方便。
酒店位置安静，同时距离布里斯班市中心很近，出行方便。员工友好热情，整体氛围轻松舒适。
无论短住还是长住都很适合，性价比很高，下次还会选择这里。
Spring Hill. The room was spacious, modern, and very comfortable, with useful kitchenette facilities that made the stay even more convenient.
The location was quiet yet close to Brisbane CBD, making it easy to explore the city. Staff were friendly and helpful, and the overall atmosphere was relaxed and welcoming.
Great value for money and ideal for both short and long stays. Would happily stay again. 这次入住 Punthill Apartment Hotels
Spring Hill 体验非常不错。房间宽敞舒适，现代干净，还配有小厨房，居住起来很方便。
酒店位置安静，同时距离布里斯班市中心很近，出行方便。员工友好热情，整体氛围轻松舒适。
无论短住还是长住都很适合，性价比很高，下次还会选择这里。
Reakce hotelu
Komentář přidán: 21. 5. 2026
Hi Zinia,
Thank you for your wonderful review. We’re delighted to hear you enjoyed the spacious, comfortable room and kitchenette, as well as our convenient location and friendly team at Punthill Spring Hill.
We truly appreciate your support and look forward to welcoming you back again.
Kind regards,
Durkesh
Super Host
Thank you for your wonderful review. We’re delighted to hear you enjoyed the spacious, comfortable room and kitchenette, as well as our convenient location and friendly team at Punthill Spring Hill.
We truly appreciate your support and look forward to welcoming you back again.
Kind regards,
Durkesh
Super Host
Individuální cestující
Komentář přidán: 11. 6. 2026
Ubytován/a od červen 2026
LEFT OUT HUGE ADDITIONAL CHARGE
I booked through a pet friendly website which advertised no pet fee. When I arrived I was then told by reception that a $250 cleaning fee is charged for having my dog. I showed the receptionist the website and how it says No pet fee. But she didn't care. The room was non refundable so I had no choice but to pay.
Reakce hotelu
Komentář přidán: 13. 6. 2026
Dear Guest,
Thank you for taking the time to share your feedback.
I am sorry to hear that you were disappointed by the pet cleaning fee applied to your reservation. We understand that unexpected charges can be frustrating, particularly when booking through a third-party website.
Punthill Spring Hill is a pet-friendly property; however, a pet cleaning fee applies to all stays with pets. This fee is disclosed on our booking platforms, typically within the rate conditions and property policies, and is also communicated via a follow-up message prior to arrival wherever possible.
That said, we appreciate that this information can sometimes be overlooked or not displayed prominently on third-party websites. We will review the listing you referenced to ensure our policies are being presented as clearly as possible.
While we regret that this impacted your arrival experience, we thank you for your feedback and the opportunity to clarify our pet policy.
Kind regards,
Leah Watson
General Manager
Punthill Spring Hill
Thank you for taking the time to share your feedback.
I am sorry to hear that you were disappointed by the pet cleaning fee applied to your reservation. We understand that unexpected charges can be frustrating, particularly when booking through a third-party website.
Punthill Spring Hill is a pet-friendly property; however, a pet cleaning fee applies to all stays with pets. This fee is disclosed on our booking platforms, typically within the rate conditions and property policies, and is also communicated via a follow-up message prior to arrival wherever possible.
That said, we appreciate that this information can sometimes be overlooked or not displayed prominently on third-party websites. We will review the listing you referenced to ensure our policies are being presented as clearly as possible.
While we regret that this impacted your arrival experience, we thank you for your feedback and the opportunity to clarify our pet policy.
Kind regards,
Leah Watson
General Manager
Punthill Spring Hill
Cestující rodiny
Komentář přidán: 24. 10. 2025
Ubytován/a od září 2025
Disappointing
OK, do you think you should book it yourself? If you are looking for one to three nights, then it will be good; any longer, do not bother!
I booked a three-person room for two people to have more room, and I liked the idea of a bed around the corner for more privacy, as I was sharing with my nephew. We booked for two weeks. Looking at the diagram, it showed one single wardrobe and one double wardrobe, plenty of space (so I thought), and all the hotel pictures looked good.
The facts
1 The room had one single wardrobe with 7 hangers no drawers, so we lived out of our cases for two weeks
2 I was shocked to find out that if you are staying for more than a week, then you only get housekeeping every 7 days. Our bins were overflowing, so they made an exception and agreed to collect them after 5 days and told us we could collect clean towels ourselves from reception
3 The staff are very friendly
4 The beds are clean and very comfortable, but the hotel is a bit tired
5 The pool is cold and very shabby
6 I was not impressed with the balcony furniture
I booked a three-person room for two people to have more room, and I liked the idea of a bed around the corner for more privacy, as I was sharing with my nephew. We booked for two weeks. Looking at the diagram, it showed one single wardrobe and one double wardrobe, plenty of space (so I thought), and all the hotel pictures looked good.
The facts
1 The room had one single wardrobe with 7 hangers no drawers, so we lived out of our cases for two weeks
2 I was shocked to find out that if you are staying for more than a week, then you only get housekeeping every 7 days. Our bins were overflowing, so they made an exception and agreed to collect them after 5 days and told us we could collect clean towels ourselves from reception
3 The staff are very friendly
4 The beds are clean and very comfortable, but the hotel is a bit tired
5 The pool is cold and very shabby
6 I was not impressed with the balcony furniture
Reakce hotelu
Komentář přidán: 7. 11. 2025
Thank you for sharing your feedback and for your detailed review on both Trip advisor, and on Booking.com. We appreciate your comments and have shared them with our team to help improve the guest experience. We're glad you found our staff friendly and the beds comfortable, and we’ll continue working to enhance comfort and facilities for future stays.
Kind Regards,
Leah Watson
Kind Regards,
Leah Watson
Anonymní cestovatel
Komentář přidán: 27. 2. 2026
Ubytován/a od únor 2026
The Punt Hill apartment was so comfortable with a clean room & kitchenette. Downstairs is a cafe which was so handy for breakfast. Parking onsite was great especially as it rained durung my stay.
Above all the gentleman at the desk in the afternoon was really helpful & very friendly.
Above all the gentleman at the desk in the afternoon was really helpful & very friendly.
Pár
Komentář přidán: 20. 12. 2025
Ubytován/a od prosinec 2025
Worst experience ever….
Customer service was very very bad. Hotel was very dirty and nothing more than glorified backpackers. For the money, you’re better off choosing somewhere else to stay. I wish I did.
Reakce hotelu
Komentář přidán: 21. 12. 2025
Hi JoPhillips000,
Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet your expectations. We did our best to accommodate your pricing for both the room and the discounted rate for car parking to make up for the initial miscommunication around pricing. We did also offer the change to cancel your reservation on multiple occasions prior to your stay.
We acknowledge that every guest’s experience is unique, and we regret that we were unable to meet your expectations during your stay. We do encourage guests to reach out directly during their visit so we can address any concerns promptly.
Thank you again for your comments.
Kind regards,
Leah
Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet your expectations. We did our best to accommodate your pricing for both the room and the discounted rate for car parking to make up for the initial miscommunication around pricing. We did also offer the change to cancel your reservation on multiple occasions prior to your stay.
We acknowledge that every guest’s experience is unique, and we regret that we were unable to meet your expectations during your stay. We do encourage guests to reach out directly during their visit so we can address any concerns promptly.
Thank you again for your comments.
Kind regards,
Leah
Vynikající lokalita
40 Astor Terrace, Spring Hill, Brisbane, 4000, Austrálie|0,6 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci zakázáni
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