Mantra Mackay
+ 44
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Lázně
Více o hotelu Mantra Mackay
Mantra Mackay
Večeřejte v hotelové restauraci, zacvičte si ve fitness centru nebo si zaplavte ve venkovním bazénu v Mantra Mackay. Tento hotel se může pochlubit pokoji s bezplatným Wi-Fi a soukromým balkonem s výhledem na vodu.
Hodnocení na 
Pár
AU
Komentář přidán: 22. 1. 2026
Ubytován/a od leden 2026
A Memorable 30th Wedding Anniversary Stay
We recently stayed at Mantra Mackay Harbour for an overnight break to celebrate our 30th wedding anniversary, and the experience was wonderful from start to finish.
Originally, we had planned to enjoy dinner at Latitude 21 Bar & Restaurant, and after deciding we wanted a long, relaxed evening without worrying about going home, we booked a night at the Mantra as well. I’ve already reviewed Latitude 21 separately, and it truly deserves its praise—10 out of 10 and absolutely phenomenal. If you’re reading this, I highly recommend checking out that review as well.
From arrival, the experience was seamless. Check in was quick and easy, and the staff member who assisted us, John, was fantastic: friendly, welcoming, and genuinely warm. It set the tone immediately.
Our room was exactly what you want to walk into during a Mackay summer—clean, tidy, and beautifully cool, with the air conditioning already on. We stayed in a spa suite, which, while not inexpensive, was a conscious choice to mark such a special milestone for us. It was worth every cent.
I won’t go into detail, but there was a small issue related to something that was meant to be in the room for our anniversary. What I will say is that the way management handled it was exceptional. The professionalism, care, and effort shown deserve real commendation. It was resolved beautifully, and it in no way detracted from our stay—in fact, it reinforced how much the team genuinely cares about guest experience. I can’t thank them enough.
The suite itself was quiet and comfortable. The bed was very comfortable, and the pillows were lovely—always a bonus. Everything felt calm and restful, especially when looking out over the beautiful Mackay Harbour, and we truly enjoyed the space.
If I were to mention one minor issue, purely on a personal note, it would be the shower water pressure, which left a little to be desired. That said, it’s a very small point and certainly not something that would deter us from staying again.
Check out was just as pleasant as check in, with staff once again friendly and welcoming.
It’s almost a shame that we live in Mackay, as it’s not somewhere we can escape to for a weekend away—but it’s definitely on the list for the occasional staycation. While future overnight stays may be fewer, what will certainly happen is that we’ll be returning semi regularly to enjoy the restaurant and bar.
Every staff member we encountered was unbelievable, and the overall experience was truly impressive. I don’t know how many stars I could give, but it would be a lot.
Thank you to the team at Mantra Mackay Harbour for making our 30th wedding anniversary such a memorable and special occasion.
Originally, we had planned to enjoy dinner at Latitude 21 Bar & Restaurant, and after deciding we wanted a long, relaxed evening without worrying about going home, we booked a night at the Mantra as well. I’ve already reviewed Latitude 21 separately, and it truly deserves its praise—10 out of 10 and absolutely phenomenal. If you’re reading this, I highly recommend checking out that review as well.
From arrival, the experience was seamless. Check in was quick and easy, and the staff member who assisted us, John, was fantastic: friendly, welcoming, and genuinely warm. It set the tone immediately.
Our room was exactly what you want to walk into during a Mackay summer—clean, tidy, and beautifully cool, with the air conditioning already on. We stayed in a spa suite, which, while not inexpensive, was a conscious choice to mark such a special milestone for us. It was worth every cent.
I won’t go into detail, but there was a small issue related to something that was meant to be in the room for our anniversary. What I will say is that the way management handled it was exceptional. The professionalism, care, and effort shown deserve real commendation. It was resolved beautifully, and it in no way detracted from our stay—in fact, it reinforced how much the team genuinely cares about guest experience. I can’t thank them enough.
The suite itself was quiet and comfortable. The bed was very comfortable, and the pillows were lovely—always a bonus. Everything felt calm and restful, especially when looking out over the beautiful Mackay Harbour, and we truly enjoyed the space.
If I were to mention one minor issue, purely on a personal note, it would be the shower water pressure, which left a little to be desired. That said, it’s a very small point and certainly not something that would deter us from staying again.
Check out was just as pleasant as check in, with staff once again friendly and welcoming.
It’s almost a shame that we live in Mackay, as it’s not somewhere we can escape to for a weekend away—but it’s definitely on the list for the occasional staycation. While future overnight stays may be fewer, what will certainly happen is that we’ll be returning semi regularly to enjoy the restaurant and bar.
Every staff member we encountered was unbelievable, and the overall experience was truly impressive. I don’t know how many stars I could give, but it would be a lot.
Thank you to the team at Mantra Mackay Harbour for making our 30th wedding anniversary such a memorable and special occasion.
Anonymní cestovatel
Komentář přidán: 27. 7. 2026
Ubytován/a od červenec 2026
The whole building is in desperate need of renovations.. old & tired.
Our room overlooked the marina .. the shower was moldy & rusty. The dinnerware was old, cups tiny, glasses old & scratched, no tea bags. Furnishings were old & dated. Dreadful stay.
And we paid $346 for that room, it was worth $100 if that. Really expected a lot more for that price.
We are driving from Brisbane to Cairns & have stayed in 3 Mantras along the way. Mantra Hervey Bay was equally as bad as this Mantra Mackay. The one in Gladstone was nice. 1 from 3 being acceptable is not good enough. We had booked a 3 night stay at Mantra Mooloolaba later in August but have just canceled it as we can't take the risk of being thoroughly disappointed again.
It's Time Accor checked the accommodations it provides & charges appropriately. Very Bad.
Our room overlooked the marina .. the shower was moldy & rusty. The dinnerware was old, cups tiny, glasses old & scratched, no tea bags. Furnishings were old & dated. Dreadful stay.
And we paid $346 for that room, it was worth $100 if that. Really expected a lot more for that price.
We are driving from Brisbane to Cairns & have stayed in 3 Mantras along the way. Mantra Hervey Bay was equally as bad as this Mantra Mackay. The one in Gladstone was nice. 1 from 3 being acceptable is not good enough. We had booked a 3 night stay at Mantra Mooloolaba later in August but have just canceled it as we can't take the risk of being thoroughly disappointed again.
It's Time Accor checked the accommodations it provides & charges appropriately. Very Bad.
Anonymní cestovatel
Komentář přidán: 1. 5. 2026
Ubytován/a od duben 2026
The room was great, however Dinner at the restaurant downstairs was not as good. 2 meals missed and wrong orders and no communication with staff.
Total confusion.
Make sure you get your orders repeated and confirmed.
Total confusion.
Make sure you get your orders repeated and confirmed.
Anonymní cestovatel
Komentář přidán: 14. 6. 2026
Ubytován/a od březen 2026
We had a nice view, easy access to lift from the car park
Anonymní cestovatel
Komentář přidán: 10. 3. 2026
Ubytován/a od březen 2026
Found a half eaten burger in its takeaway box in the fridge upon check in
Vynikající lokalita
Mulherin Drive, Mackay Harbour, Mackay, 4740, Austrálie|5,09 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci zakázáni
Přistýlky jsou k dispozici za příplatek, podle velikosti pokoje.
Mantra Mackay: Často kladené otázky
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