Aaok Moondarra Accommodation Village
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Více o hotelu Aaok Moondarra Accommodation Village
Aaok Moondarra Accommodation Village
Lanskey is home to Aaok Moondarra Accommodation Village. Mount Isa Family Fun Park is a local attraction and the area's natural beauty can be seen at Lake Moondarra and Centenary Park. An outdoor pool, a restaurant, and a fitness center are available at this campground. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and barbecue grills are onsite. All 251 accommodations provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs. Aaok Moondarra Accommodation Village offers 251 air-conditioned accommodations with coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the campground include an outdoor pool and a fitness center.
AU
Komentář přidán: 3. 6. 2026
Ubytován/a od červen 2026
Great Oasis on the edge of Mt Isa
Komentář přidán: 25. 6. 2021
Ubytován/a od červen 2021
Komentář přidán: 29. 4. 2021
Ubytován/a od duben 2021
Old and worn.
Reakce hotelu
Komentář přidán: 3. 5. 2021
Komentář přidán: 30. 3. 2020
Ubytován/a od březen 2020
Highly recommended
Sue the manager couldn’t help us enough. We have quite a big rig, so she showed us all the options and we finally came to a compromise.
Thank you for helping us out.
Reakce hotelu
Komentář přidán: 31. 3. 2020
Komentář přidán: 16. 7. 2019
Ubytován/a od červen 2019
They don't seem to care about their guests, especially the minority who aren't mine workers.
There's two issues I was unhappy about with our stay.
There was no handwash or paper towels in the dispensers in the amenities block. The first day that I mentioned this to the person at reception they said they'd do something about it. A day or two later there was still no handwash or paper towels in the dispensers in either the male or (my partner told me) the female amenities block. When I spoke to the person at reception about this, they kept trying to make it out that I was talking about soap for the showers, but after I got through to them that I was talking about the handwash and paper towels at the handwashing sinks, in the dispensers that they have on the walls there, I was told that *they do not provide handwash or paper towels*.
I was pretty gobsmacked, and they tried to make out that this was somehow normal for caravan parks. The lack of those things made the place pretty unhygienic. People were coming out of toilet stalls and either not even washing their hands or just using some water.
The second thing relates to the fact that this place mainly provides accommodation for mine workers. They don't seem to care much about their other guests. One instance of this was when I was going to one of the camp kitchens to wash my dishes. These don't get used much as most of the mine workers eat at their on-site restaurant. It was early evening and dark and I was carrying a heavy load of dishes. I walk over to the kitchen and it's in darkness. I spend several minutes looking but was not able to find any way to switch the lights on. I suspect they were automatic lights that were broken somehow. So then I had to carry the heavy washing all the way over to the other camp kitchen.
The other case of this was one morning I was going to the toilet and while I'm there a pest control guy came in and was spraying everywhere in the toilet block. As I walked out of the block some of the stuff he had sprayed on the eaves dripped down onto my head and arm.
Presumably because the mine workers are all out of there early in the morning, they don't have set cleaning times for the amenities block. And the management didn't bother closing the block down while the pest control guy was there. And they did know he was spraying there then, as while I was talking to the reception people about the missing handwash the pest control guy came in and they spoke with him. I told him about the spray dripping on me and he just shrugged it off and the reception person didn't say anything or apologise for it happening.
Reakce hotelu
Komentář přidán: 22. 7. 2019
Thanks for submitting your review.
I have checked in with our Managers regarding hand soap, as this is something that we generally supply. They have been putting pump bottles on the benches, however, these are being stolen regularly. We are currently looking in to sourcing some new (working) permanent hand soap dispensers for the wall.
Regarding the camp kitchen, the lighting is actually on our maintenance list to fix at the moment. We are currently awaiting the return of our electrician.
The pest control person was asked to call out and ensure that no one was in the bathrooms before going in there, which he said he did, perhaps you did not hear him. The residue that dripped on your arm was not harmful, as the pest control person advised you when you attended the office. I'm sorry that this happened nonetheless, as it would not have been pleasant.
I would like to close by addressing your review title. We are a family owned park (though with Managers in place), and we do care about all of our guests. We acknowledge that our tourists/travellers have different needs to our workforce, and do our best to support our Managers to meet those needs for all guests. I regret that you felt as though you weren't cared for, and hope you will try us again someday.
Lokalita
2 Moondarra Road, Mount Isa, 4825, Austrálie|4,66 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
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