Crystalbrook Byron
+ 98
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Více o hotelu Crystalbrook Byron
Crystalbrook Byron
Set within a stunning 18-hectare rainforest, guests staying at Crystalbrook Byron can relax their body and mind with free daily yoga classes or immerse themselves in the outdoors, with endless trails through the rainforest.
Hodnocení na 
Pár
Komentář přidán: 16. 6. 2026
Ubytován/a od červen 2026
Amazing place
Very surprised how exceptional this resort is
From the time we arrived the staff were fantastic
The room we stayed in was one of the best it was in the rainforest nice and quiet and relaxing
Food was very nice we have no complaints just praise for the staff and chefs
The complimentary resort shuttle into town was a bonus
Highly recommended this resort
From the time we arrived the staff were fantastic
The room we stayed in was one of the best it was in the rainforest nice and quiet and relaxing
Food was very nice we have no complaints just praise for the staff and chefs
The complimentary resort shuttle into town was a bonus
Highly recommended this resort
Pár
Komentář přidán: 4. 5. 2026
Ubytován/a od květen 2026
Poor service and cleanliness below average.
The maintenance and cleanliness is below average. There was mold and hair everywhere and i think blood on the wall.The dryer and washer was cleaned after previous guests. The service staff need a class in service specially the cleaners. Parking is also very limited and the gym is a shoe box. The resteraunt menu was also sticky and had food on it. For $450 you’d expect for it at least to be clean. Also bring your own toothbrush because there are none in the bathrooms.
Anonymní cestovatel
Komentář přidán: 28. 6. 2026
Ubytován/a od červen 2026
Our check in experience was 5 star. Our room was exceptionally clean and well presented.
The restaurant staff and bar staff were both friendly and attentive to our needs.
The restaurant staff and bar staff were both friendly and attentive to our needs.
Anonymní cestovatel
Komentář přidán: 8. 6. 2026
Ubytován/a od červen 2026
Very quiet and soothing though areas under construction/hoarded off so a bit make shift. Gym is not a resort gym, just a room and guest rooms furnished and decorated to basic not resort level. Menu was good and staff tried to be friendly. TVs had chrome cast which is always a bonus.
Anonymní cestovatel
Komentář přidán: 31. 5. 2026
Ubytován/a od květen 2026
The venue itself is just beautiful. Clean spacious rooms. Hugh at reception exemplified what good service looks like. Attentive, warm, efficient.
However my experience in the restaurant was disappointing. I arrived for lunch and found the menu quite limited…thats ok. Then the power went out..this was clearly outside of the venues control so whilst I was disappointed, it’s not their fault. However once I was seated, the waitress didn’t come back to take a drink order or anything. I sat at my table looking towards her..she was happily on her phone for about 5 minutes. Eventually another waitress realised I was being ignored so she came and served me. Told me that due to the power outage all they could offer were hot chips or green salad. Really? What about dips, cheese, platters? No, I was assured chips or green salad was it. So I ordered chips which came out looking a bit “twice cooked” and were nothing special.
For me, a venue like this should be offering guests some kind of compensation for the power outage, even just a complimentary wine. Because whilst they can’t control the outage, they can still go the extra mile to ensure the customers disappointment is turned into pleasure. And by the way, there were only half a dozen customers in there so it would have been a small cost for a big gesture.
Anyway for me, I will try somewhere else next time, purely because the restaurant experience was underwhelming.
However my experience in the restaurant was disappointing. I arrived for lunch and found the menu quite limited…thats ok. Then the power went out..this was clearly outside of the venues control so whilst I was disappointed, it’s not their fault. However once I was seated, the waitress didn’t come back to take a drink order or anything. I sat at my table looking towards her..she was happily on her phone for about 5 minutes. Eventually another waitress realised I was being ignored so she came and served me. Told me that due to the power outage all they could offer were hot chips or green salad. Really? What about dips, cheese, platters? No, I was assured chips or green salad was it. So I ordered chips which came out looking a bit “twice cooked” and were nothing special.
For me, a venue like this should be offering guests some kind of compensation for the power outage, even just a complimentary wine. Because whilst they can’t control the outage, they can still go the extra mile to ensure the customers disappointment is turned into pleasure. And by the way, there were only half a dozen customers in there so it would have been a small cost for a big gesture.
Anyway for me, I will try somewhere else next time, purely because the restaurant experience was underwhelming.
Vynikající lokalita
77-97 Broken Head Road, Suffolk Park, 2481, Austrálie|1,08 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci zakázáni
Možnost snídaně
Čas snídaně
07:30–10:30 od pondělí do neděle
Informujte prosím Crystalbrook Byron o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši AUD 50 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena při odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. Please note there is a non-refundable 1% charge when you pay with a credit card. When booking 6 rooms or more, different policies and additional supplements may apply.
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
Hotel přijímá následující platební metody:
Crystalbrook Byron: Často kladené otázky
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