Meriton Suites Bondi Junction
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu Meriton Suites Bondi Junction
Meriton Suites Bondi Junction
Only 8 minutes’ drive from the Bondi Beach, Meriton Suites Bondi Junction offers self-contained suites, many of which offer harbour views. Guests have access to an indoor pool, a hot tub and a 24-hour on-site fitness centre.
Komentář přidán: 24. 5. 2026
Ubytován/a od květen 2026
Room was spacious and exceeded our expectations.
We definitely will be booking again at Meriton Bondi Junction.
Komentář přidán: 27. 6. 2026
Ubytován/a od květen 2026
A ‘Black’ Made History at Meriton Suites !
I was instructed to repack and leave my luggage inside the room next the door before I left the hotel for the day such that before I return to the hotel that evening, my luggage would be transferred to a suite with an open balcony. I was told I only need to retrieve the key to the new room at the front desk upon my return to the hotel that evening.
Upon returning to hotel that evening, no reassignment to the correct room was made: and, there were no notes to my account such that I had to explain the entire situation again to the evening staff. I received similar pushback which was uncanny as they disingenuously blamed booking.com for any false advertising causing my confusion but ultimately agreed to my accommodate by request. I was assigned a different room but they put me in danger by assigning me to an OCCUPIED ROOM! I noticed a backpack on a kitchen cabinet as I entered the room, and I immediately exited the room without the occupants knowing I entered their room! I was then re-assigned a third room, but it was on a lower floor which no amazing view. Moreover , the sliding door to the balcony was locked so I could not access the enclosed balcony. I was initially told maintenance would be there momentarily to unlock the sliding door to the balcony before later being told that the door would be unlocked the next day.
The next morning, I asked the morning staff to reassign a suite with a nice view and open balcony which was consistent with the photos posted on Booking.com for the correct room which I reserved ; and , once again, they told me to repack and place my luggage by the room door, such that the reassigned room could be made before I returned that evening,
Upon returning to the hotel that evening, the evening staff had not made the reassignment but did have notes to my account. This time I was told me that I had not reassigned me to another room because only 2 bedroom suites with open balconies are available at the upper floors with the spectacular views, such that I was required to pay the difference in price between a 1-bedroom suite and 2-bedroom suite before I could be reassigned a suite with an open balcony at an upper level with an amazing view.
I paid the additional cost which was of no consequence and evening staff begrudgingly reassigned me to a suite with an open balcony.
Based upon my experience with regard to the excuses and pushback I received, I am likely that the first Black person to ever stay T a premiere suite with an amazing view on a upper floor and an open balcony at this hotel.
Komentář přidán: 25. 6. 2026
Ubytován/a od květen 2026
First "Black " Makes History at Meriton Suites !
A suite with an open balcony was reserved through Booking.com but at check-in, a room without an open balcony was assigned. The next day the error was brought to the attention of morning staff and there was instant pushback. I was told than an enclosed balcony is essentially the same as an open balcony as the difference was attributed to mere nuance. Another staff member chimed in and interjected false misinformation was attributed to false advertising on Booking.com . To be clear, Booking.com is merely a third-party online travel agency (OTA) who receives information from hotels to post on their website and has done nothing wrong. I then showed them a pic taken from my room of the adjacent tower that clearly shows open balconies; and I showed them photos from the booking.com website which was the reserved suite which clearly showed an amazing view with an open balcony. There was an uncomfortable silence before a staff member walked their lie back by saying they may not have any open balcony suites available, but he will check his computerized system and then have me the good news that a suite with an open balcony was available.
I was instructed to repack and leave my luggage inside the room next the door before I left the hotel for the day such that before I return to the hotel that evening, my luggage would be transferred to a suite with an open balcony. I was told I only need to retrieve the key to the new room at the front desk upon my return to the hotel that evening.
Upon returning to hotel that evening, no reassignment to the correct room was done, and there were no notes to the file for my account such that I had to explain the entire situation again to the evening staff who also gave similar pushback, and disingenuously blaming booking.com for false advertising. After finally agreeing to my request , they put me in danger by assigning me to an OCCUPIED ROOM! I noticed a backpack on a kitchen cabinet as I entered the room, and I immediately exited the room without discovery of the occupants that I entered their room! I was then re-assigned a third room, but it was on a lower floor which no amazing view. Moreover , the sliding door to the balcony was locked so I could not access the enclosed balcony. I was initially told maintenance would be there momentarily to unlock the sliding door to the balcony before later being told that the door would be unlocked the next day.
The next morning, I asked the morning staff to reassign a suite with a nice view and open balcony consistence with the photos posted on Booking.com; and once again, they told me to repack and place my luggage by the room door again and before I returned that evening, they would move my luggage to the correct suite with a nice view and an open balcony. Upon returning to the hotel that evening, the evening staff did have notes in the file this time but told me that I had not reassigned me to another room because only 2 bedroom suites with open balconies are available at the upper floors with the spectacular views, as if to suggest that the slight difference in cost of a 1-bedroom suite and 2-bedroom suite would be of consequence to me.
I eagerly paid the extra cost for the 2-bedroom suite at an upper floor, and the evening staff begrudgingly reassigned me to a suite with an open balcony. After a multitude of excuses, and after FOUR ATTEMPTS over a period of THREE DAYS, the Meriton Suites to finally get it right. Based upon my experience, I am likely that the first Black to ever be assigned a premiere suite with an amazing view and an open balcony at this hotel.
All is not bad, as there is a hotel receptionist, a dapper White lad with bland hair named Alexandro who was exceptionally professional, courteous, and who tried his best to assist me within the confines of his management , and who understood my frustration who is NOT a racist. Alexandro was apologetic on behalf of his staff , and his efforts were sincerely appreciated. I interfaced with virtual all Meriton Suites staff, both in the morning and the evening staff and received their relentless pushback in my effort to be assigned the 1-bedroom upper floor premiere suite with an open balcony that was prepaid due to covert systematic racism.
Like Austria, the USA also has a shameful barbaric history of unprovoked invasions and encroachment by Western Europeans which includes their brutal slavery and cruel genocide of millions of innocent victims in their own ancestral homelands. This legacy of racism is just as prominent in the USA such that I recognize racism and understand why it exists.
My recommendation is that the Meriton Suites hire at least two indigenous Aborigine ‘Blacks’ such that their staff may develop a professional relationship with Blacks to change their racist sentiments and grow to understand that Black people should not have to endure their continued discrimination.
Future potential patrons are urged to apply soft pressure by simply referring to this review and inquiring whether their first Aborigine receptionists has been hired before you book; and, please tell Alexandro that “Earnie” , the Black African from the USA says “hello”.
Komentář přidán: 24. 5. 2026
Ubytován/a od květen 2026
Very disappointing experience at Meriton Suites Bondi Junction.
During our stay, the washing machine facilities provided by the hotel were clearly faulty and unhygienic. The machine released hair, dirt, debris, and even worm-like contamination onto our clothes due to what appeared to be a severely uncleaned filter and poor maintenance. As a result, multiple clothes belonging to myself and my family members visiting from overseas were damaged.
This was not simply a “self-service laundry” issue. The damage occurred because of faulty equipment provided by the hotel. I immediately reported the matter to the front desk team, housekeeping staff, and maintenance staff while still staying at the property. I spent a significant amount of my holiday time escalating the issue, collecting evidence, taking photos, and following all instructions requested by the staff.
I provided clear evidence of the damaged clothing, contamination from the washing machine, and invoices for replacement clothing that we had to urgently purchase due to the damage caused. The condition of the clothes also caused itchy skin and discomfort for both of my children, which made the situation even more distressing during our family holiday.
This issue seriously affected our trip. We lost valuable holiday time dealing with the problem, purchasing replacement clothes, washing affected items repeatedly, and postponing planned activities for several days because of the inconvenience and stress caused by this situation.
What is most frustrating is how the matter was handled afterward. While we were staying at the hotel, staff acknowledged the issue and appeared reassuring about resolving the matter. They specifically requested invoices, evidence, and supporting documents from me, which I fully provided. However, after checkout, the hotel ultimately declined the compensation claim entirely.
If there was never any genuine intention to appropriately resolve the matter, then requesting extensive evidence, invoices, and documentation only created false expectations and wasted even more of my time during and after the stay.
This experience reflects extremely poor handling of customer concerns, negligence in maintaining guest facilities, and disappointing complaint management. The financial loss, damaged belongings, disruption to our holiday, and stress caused to my family were all ignored despite substantial evidence being provided.
Because of this experience, I will not return to Meriton Suites Bondi Junction in the future, and I would not recommend this property to others.
Komentář přidán: 18. 5. 2026
Ubytován/a od květen 2026
birthday trip
Vynikající lokalita
97 Grafton St, Bondi Junction, 2022, Austrálie|0,22 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
10:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni

