Hotel Sophia
+ 59
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 10:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Klimatizace
24hodinová recepční služba
Restaurace
Kouření zakázáno
Prádelna
Více o hotelu Hotel Sophia
Hotel Sophia
Hotel Sophia se nachází pouhých 10 minut chůze od vlakového nádraží Southern Cross a 6 minut chůze od Nejvyššího soudu. Na místě je k dispozici restaurace, bar, kulečníkový stůl a nepřetržitě otevřená recepce.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 2. 4. 2026
Ubytován/a od březen 2026
Staff are welcoming
Rooms are clean
Location is great close to Southern Cross Station
Breakfast available $16
Rooms are clean
Location is great close to Southern Cross Station
Breakfast available $16
Pár
Komentář přidán: 4. 5. 2026
Ubytován/a od květen 2026
not recommend
Terrible experience — avoid this place at all costs.
We had a confirmed reservation for over a month, with clear confirmation that we could arrive at any time thanks to a 24-hour reception.
When we arrived late at night, there was absolutely no response: multiple calls and messages, but no one answered. We were left stranded in the streets of Melbourne at night, forced to urgently look for another hotel. Everything was fully booked, and after a long struggle, we finally found a room — at a higher price.
The next day, there was no real accountability. The hotel simply canceled our reservation and told us to deal with it, blaming the absence of a staff member, without even informing us beforehand.
This level of unprofessionalism and lack of communication is completely unacceptable, especially in the hospitality industry. Leaving guests in such a situation at night is irresponsible.
We strongly do not recommend this place. If you value your stay, avoid it.
We had a confirmed reservation for over a month, with clear confirmation that we could arrive at any time thanks to a 24-hour reception.
When we arrived late at night, there was absolutely no response: multiple calls and messages, but no one answered. We were left stranded in the streets of Melbourne at night, forced to urgently look for another hotel. Everything was fully booked, and after a long struggle, we finally found a room — at a higher price.
The next day, there was no real accountability. The hotel simply canceled our reservation and told us to deal with it, blaming the absence of a staff member, without even informing us beforehand.
This level of unprofessionalism and lack of communication is completely unacceptable, especially in the hospitality industry. Leaving guests in such a situation at night is irresponsible.
We strongly do not recommend this place. If you value your stay, avoid it.
Anonymní cestovatel
Komentář přidán: 22. 6. 2026
Ubytován/a od červen 2026
Family run Hotel and accommodation - welcoming, comfortable, clean and walking distance from Southern cross.
Anonymní cestovatel
Komentář přidán: 14. 6. 2026
Ubytován/a od červen 2026
The lady at check in was brilliant. Super friendly and incredibly efficient. She handled everything so quickly!
The room is nice and they’ve made every effort to make it comfortable. The floors and walls are paper thin so you hear every movement and sound around you.
But the bed is very comfy, the shower is good and the staff are friendly. The location is great too - a short walk from Southern Cross Station.
The room is nice and they’ve made every effort to make it comfortable. The floors and walls are paper thin so you hear every movement and sound around you.
But the bed is very comfy, the shower is good and the staff are friendly. The location is great too - a short walk from Southern Cross Station.
Anonymní cestovatel
Komentář přidán: 24. 5. 2026
Ubytován/a od květen 2026
I recently stayed at this hotel for three nights and it was another terrible experience.
From the moment I arrived, the front desk seemed annoyed that I was there.
Having cancelled a reservation in February, and despite calling 12 times and sending numerous emails, they still haven’t processed my refund.
I spoke with a girl at the front desk about my refund, and she insisted that I would need to come back the following morning and speak to the manager.
I returned the next morning and spoke with the manager regarding my refund, but he continues to put his head in the sand and says he doesn’t know how to do refunds (which has been his go to line when I have called about it). He said that I would have to speak to the girl on the afternoon shift. I stated that I spoke with her and she said to talk to you. Then he simply turned his back and walked out to the back office, and closed the door behind him.
My reservation was cancelled well in advance to be entitled to the refund, as per their t&c’s, but still no refund even though I cancelled the previous reservation well over 6 months ago now.
So frustrated!!!
From the moment I arrived, the front desk seemed annoyed that I was there.
Having cancelled a reservation in February, and despite calling 12 times and sending numerous emails, they still haven’t processed my refund.
I spoke with a girl at the front desk about my refund, and she insisted that I would need to come back the following morning and speak to the manager.
I returned the next morning and spoke with the manager regarding my refund, but he continues to put his head in the sand and says he doesn’t know how to do refunds (which has been his go to line when I have called about it). He said that I would have to speak to the girl on the afternoon shift. I stated that I spoke with her and she said to talk to you. Then he simply turned his back and walked out to the back office, and closed the door behind him.
My reservation was cancelled well in advance to be entitled to the refund, as per their t&c’s, but still no refund even though I cancelled the previous reservation well over 6 months ago now.
So frustrated!!!
Velmi dobrá lokalita
277-287 King Street, West Melbourne, 3000, Austrálie|0,68 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
10:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
od 1 do 4 let věku
445 Kč (AUD30) za osobu a noc
Domácí mazlíčci zakázáni
Možnost snídaně
Cena snídaně
208 Kč (≈ 14 AUD) za osobu
Čas snídaně
06:00–10:00 od pondělí do neděle
Informujte prosím Hotel Sophia o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši AUD 150 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena do 7 dnů po odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. Please note that guests are required to present a valid credit card upon check in. Please note that there is a non-refundable 2% charge when you pay with a Visa, American Express or Mastercard credit card. - Guests' ID will be photocopied at check in
Hotel přijímá následující platební metody:
Cash
Hotel Sophia: Často kladené otázky
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