Holiday Inn Brussels Schuman by IHG
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Fitcentrum
24hodinová recepční služba
Více o hotelu Holiday Inn Brussels Schuman by IHG
Holiday Inn Brussels Schuman by IHG
Holiday Inn Brussels Schuman se nachází v Bruselu, v srdci Evropské čtvrti, 350 metrů od stanice metra Schuman. Hotel nabízí Wi-Fi zdarma.
Hodnocení na 
Cestující rodiny
Komentář přidán: 26. 7. 2026
Ubytován/a od červenec 2026
Absolutely amazing stay, would recommend to anyone.
Absolutely amazing stay.
Me and my family recently travelled around the Benelux region staying in multiple hotels, apartments and houses in the Netherlands, Belgium and Luxembourg, and this was, in my opinion, the nicest place we stayed. Having stayed in some beautiful places and some more fancy places this really does mean a lot.
The location is perfect, located right next to the Parc du Cinquantenaire which is home to the famous and iconic Triumphal Arch and many museums, it is also right next to the Brussels Schuman train station with lines to both airports aswell as many larger national and international lines aswell as metro lines 1 and 5 that lead into and around the city. It is also in the heart of the European district being surrounded by many European Union sights.
Once we arrived we were greeted by staff who were incredibly kind and helpful running us through everything we needed for the stay. We were very lucky and arrived when they were doing a monthly event in which everyone in the bar got a round of drinks and were invited out to the beautiful terrace for some nice finger food where the manager and some staff were out talking to guests, all for free.
The bar was a very nice place with a free to use pool table and nice art on the walls. There was a large selection of drinks for very reasonable prices.
The rooms were very nice and had several amenities such as an iron, a trouser press, a selection of teas and coffees and a desk with a very comfy chair. The beds were quite comfy and very clean. Plenty of towels were provided so no need to ask the front desk for more. The bathrooms were pretty average however the shower was a little low pressure for my liking.
Unfortunately we did not get breakfast either of the days we stayed however from what I saw there was a large selection of fruits, breads, cereals and classic breakfast foods like eggs, pancakes and waffles.
Overall this place is an absolutely amazing place and if I ever do return to Brussels I will be staying here.
Me and my family recently travelled around the Benelux region staying in multiple hotels, apartments and houses in the Netherlands, Belgium and Luxembourg, and this was, in my opinion, the nicest place we stayed. Having stayed in some beautiful places and some more fancy places this really does mean a lot.
The location is perfect, located right next to the Parc du Cinquantenaire which is home to the famous and iconic Triumphal Arch and many museums, it is also right next to the Brussels Schuman train station with lines to both airports aswell as many larger national and international lines aswell as metro lines 1 and 5 that lead into and around the city. It is also in the heart of the European district being surrounded by many European Union sights.
Once we arrived we were greeted by staff who were incredibly kind and helpful running us through everything we needed for the stay. We were very lucky and arrived when they were doing a monthly event in which everyone in the bar got a round of drinks and were invited out to the beautiful terrace for some nice finger food where the manager and some staff were out talking to guests, all for free.
The bar was a very nice place with a free to use pool table and nice art on the walls. There was a large selection of drinks for very reasonable prices.
The rooms were very nice and had several amenities such as an iron, a trouser press, a selection of teas and coffees and a desk with a very comfy chair. The beds were quite comfy and very clean. Plenty of towels were provided so no need to ask the front desk for more. The bathrooms were pretty average however the shower was a little low pressure for my liking.
Unfortunately we did not get breakfast either of the days we stayed however from what I saw there was a large selection of fruits, breads, cereals and classic breakfast foods like eggs, pancakes and waffles.
Overall this place is an absolutely amazing place and if I ever do return to Brussels I will be staying here.
Anonymní cestovatel
Komentář přidán: 15. 7. 2026
Ubytován/a od červenec 2026
호텔이 아늑하고 직원분들이 모두 너무 친절하셨습니다.
더운 날씨에 에어컨도 시원하고, 위치도 너무 편리한 곳에 있습니다.
모두 만족하고, 감사합니다.
The hotel was cozy, and all the staff were very kind.
The air conditioning was cool in the hot weather, and the location is very convenient.
I am satisfied with everything.
더운 날씨에 에어컨도 시원하고, 위치도 너무 편리한 곳에 있습니다.
모두 만족하고, 감사합니다.
The hotel was cozy, and all the staff were very kind.
The air conditioning was cool in the hot weather, and the location is very convenient.
I am satisfied with everything.
Anonymní cestovatel
Komentář přidán: 1. 3. 2026
Ubytován/a od únor 2026
Had a very pleasant stay. The staff were amazing and so helpful. The rooms were clean as was the lobby and the restaurant. Would definitely recommend the Holiday Inn Schuman.
Pár
PL
Komentář přidán: 24. 8. 2025
Ubytován/a od srpen 2025
Hotel needs a lot of changes...
I returned to this hotel after nine years since my last stay. The check-in process was very smooth - quick, friendly, and hassle-free. At first, this gave me hope for a pleasant stay. Unfortunately, I soon realized that nothing had really changed in the hotel over the years. No renovations or even minor refurbishments had been carried out, and the place clearly needs both investment in infrastructure and better management.
I stayed for two nights. The first problem appeared right after booking - exactly the same issue I had nine years ago. As a Platinum member of IHG, I once again had to ask for any benefits at all. At first, I was denied an upgrade, and only after exchanging a few messages was I assigned what was said to be a slightly better room, number 205. It was on the second floor, with a bathtub and a balcony overlooking the courtyard. However, this was not what I had asked for - I wanted a higher floor and a city view.
The room itself left a lot to be desired. The walls and floors were visibly worn, some furnishings were heavily used and not entirely clean. The bathroom door didn’t have a lock, which simply shouldn’t happen in a hotel of this class. Even worse, the reservation was for two people, but the room was prepared as if for one. We found only one set of towels, one small carton of water, and the tissue dispenser was empty and left open, as if someone had forgotten to refill it. The bathroom also lacked hair conditioner. The toiletries were Dove products, which is clearly below the standard usually seen in Holiday Inn, where branded hotel amenities are the norm.
There were also issues with benefits. As a Platinum guest, I should have received a voucher for free drinks for two people. Instead, I was given just one. I was told I would get additional vouchers in the morning for opting out of housekeeping, but they never arrived. At reception, I was told I could simply go to the bar and collect them there.
So we went to the bar on Sunday around 6:10 p.m. - only to face another surprise. At this hotel, the drink voucher policy is different from most IHG properties. Normally, one voucher covers drinks for two guests staying in the same room. Here, however, one voucher was valid only for a single person. As a result, we ended up with vouchers for two drinks instead of four.
We ordered a non-alcoholic virgin mojito and a pizza. And this is where the real ordeal began. We waited an hour and a half for the drinks, and the pizza… never arrived at all. After two hours, we gave up and went to Carrefour nearby to buy some snacks.
The bar was run by just one person, who at the same time was also handling reception and the kitchen. I understand the difficult situation, but the absolute minimum is to maintain order and serve people in the order they arrived. Unfortunately, we were practically ignored. Guests who came after us received their orders within 20-30 minutes, while we kept being pushed to the very end. To make matters worse, at one point the staff member disappeared outside, and guests couldn’t find him anywhere. For us, it all ended in major disappointment - chaos, disorganization, and a total lack of standards.
The hotel’s location is one of the few positives. It’s quiet and peaceful, yet very well situated. Nearby are the buildings of the European Parliament and the European Commission, as well as parks, shops, restaurants, and a metro station. In this respect, there’s nothing to complain about.
Check-out was lightning fast - it took just a minute. The invoice arrived straight to my email, and the staff were polite and professional. A positive way to end the stay, although it unfortunately does not make up for the earlier issues. We also weren’t asked about our impressions of the stay.
I stayed for two nights. The first problem appeared right after booking - exactly the same issue I had nine years ago. As a Platinum member of IHG, I once again had to ask for any benefits at all. At first, I was denied an upgrade, and only after exchanging a few messages was I assigned what was said to be a slightly better room, number 205. It was on the second floor, with a bathtub and a balcony overlooking the courtyard. However, this was not what I had asked for - I wanted a higher floor and a city view.
The room itself left a lot to be desired. The walls and floors were visibly worn, some furnishings were heavily used and not entirely clean. The bathroom door didn’t have a lock, which simply shouldn’t happen in a hotel of this class. Even worse, the reservation was for two people, but the room was prepared as if for one. We found only one set of towels, one small carton of water, and the tissue dispenser was empty and left open, as if someone had forgotten to refill it. The bathroom also lacked hair conditioner. The toiletries were Dove products, which is clearly below the standard usually seen in Holiday Inn, where branded hotel amenities are the norm.
There were also issues with benefits. As a Platinum guest, I should have received a voucher for free drinks for two people. Instead, I was given just one. I was told I would get additional vouchers in the morning for opting out of housekeeping, but they never arrived. At reception, I was told I could simply go to the bar and collect them there.
So we went to the bar on Sunday around 6:10 p.m. - only to face another surprise. At this hotel, the drink voucher policy is different from most IHG properties. Normally, one voucher covers drinks for two guests staying in the same room. Here, however, one voucher was valid only for a single person. As a result, we ended up with vouchers for two drinks instead of four.
We ordered a non-alcoholic virgin mojito and a pizza. And this is where the real ordeal began. We waited an hour and a half for the drinks, and the pizza… never arrived at all. After two hours, we gave up and went to Carrefour nearby to buy some snacks.
The bar was run by just one person, who at the same time was also handling reception and the kitchen. I understand the difficult situation, but the absolute minimum is to maintain order and serve people in the order they arrived. Unfortunately, we were practically ignored. Guests who came after us received their orders within 20-30 minutes, while we kept being pushed to the very end. To make matters worse, at one point the staff member disappeared outside, and guests couldn’t find him anywhere. For us, it all ended in major disappointment - chaos, disorganization, and a total lack of standards.
The hotel’s location is one of the few positives. It’s quiet and peaceful, yet very well situated. Nearby are the buildings of the European Parliament and the European Commission, as well as parks, shops, restaurants, and a metro station. In this respect, there’s nothing to complain about.
Check-out was lightning fast - it took just a minute. The invoice arrived straight to my email, and the staff were polite and professional. A positive way to end the stay, although it unfortunately does not make up for the earlier issues. We also weren’t asked about our impressions of the stay.
Reakce hotelu
Komentář přidán: 9. 9. 2025
Dear Ester,
Thank you for taking the time to review your stay.
We appreciate you highlighting our efficient check-in process and smooth departure experience - these moments set the tone for stays we want all guests to remember fondly.
However, we sincerely regret some aspects fell short of expectations. While our team strives to deliver seamless service, we recognize opportunities to improve communication about member benefits and room amenities. Regarding your dining experience, we're reinforcing staff training to better manage multi-department responsibilities during peak times.
Lastly, we're pleased our central location provided convenient access to European institutions and transport links. This remains a key advantage for business travelers seeking comfort between commitments.
We hope to have the pleasure of welcoming you back.
All the best.
Team Holiday Inn Brussels Schuman
Thank you for taking the time to review your stay.
We appreciate you highlighting our efficient check-in process and smooth departure experience - these moments set the tone for stays we want all guests to remember fondly.
However, we sincerely regret some aspects fell short of expectations. While our team strives to deliver seamless service, we recognize opportunities to improve communication about member benefits and room amenities. Regarding your dining experience, we're reinforcing staff training to better manage multi-department responsibilities during peak times.
Lastly, we're pleased our central location provided convenient access to European institutions and transport links. This remains a key advantage for business travelers seeking comfort between commitments.
We hope to have the pleasure of welcoming you back.
All the best.
Team Holiday Inn Brussels Schuman
Anonymní cestovatel
Komentář přidán: 13. 5. 2026
Ubytován/a od květen 2026
Excellent breakfast very friendly staff clean rooms and great location
Velmi dobrá lokalita
Rue Breydel, 20, Brusel, 1040, Belgie|2,49 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
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Holiday Inn Brussels Schuman by IHG: Často kladené otázky
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