Domaine Sur les Sarts
+ 71
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Bazén
Lázně
Restaurace
Kouření zakázáno
Výtah
Domaine Sur les Sarts: hodnocení
Hodnocení na 
Pár
Komentář přidán: 27. 7. 2026
Wonderful stay!
We were looking for a place to escape the routine, and this estate was a real revelation. As soon as we arrived in the courtyard of the castle-farm, we immediately felt a soothing atmosphere. Our favorite moment? Strolling by the natural swimming pond after a massage at the spa, it was magical. In the evening, we dined at the restaurant: the chef works with local products with so much passion that each dish was a discovery. The staff is lovely, always a kind word without ever being intrusive. We left with stars in our eyes, we will go back for sure!
Cestující ve skupině
Komentář přidán: 9. 8. 2026
Avoid at all costs! Do not book!!!
Do not book - they overbook. You book a stay, you pay, it's confirmed, and a few days later they cancel...
Then no more news, they play dead and do not refund you. Legal action is underway.
Then no more news, they play dead and do not refund you. Legal action is underway.
Cestující rodiny
Komentář přidán: 4. 8. 2026
Very disappointing!
We had booked a full spa day on August 3, 2026. Unfortunately, the experience was very disappointing.
Being pregnant, I had taken care to verify before our arrival the possibility of having lunch on-site, which had been confirmed to me. Upon our arrival, however, we learned that no daytime dining was offered.
The general organization was also very disappointing: the staff was clearly understaffed, with only one person (stressed and unhappy) having to handle the reception, bar service, and treatments. Furthermore, the atmosphere was not conducive to relaxation, particularly due to a very noisy group present by the pool, with no real intervention or supervision to preserve the tranquility of the premises.
Moreover, despite the high temperatures, no umbrellas were available. The few shaded areas were located far from the pools and were reserved by a "towel" without being occupied.
Several advertised facilities were out of order or unusable (sauna, steam room, hot tubs, unheated pools...), which greatly diminished the value of the day, which boiled down to "wading" in the natural pool.
The "Rituel Naturessence 45" treatment at €70 was also a major disappointment: performed late, cut short, and not at all corresponding to the description advertised on the site. The treatment boiled down to a rather unpleasant shampoo...
This day had been organized for my mom's birthday and we had taken time off to enjoy a relaxing moment. Unfortunately, given the accumulation of malfunctions observed, the service did not live up to expectations. Considering the price paid, we expected a service commensurate with the establishment's positioning.
A complaint was sent, with no response.
Being pregnant, I had taken care to verify before our arrival the possibility of having lunch on-site, which had been confirmed to me. Upon our arrival, however, we learned that no daytime dining was offered.
The general organization was also very disappointing: the staff was clearly understaffed, with only one person (stressed and unhappy) having to handle the reception, bar service, and treatments. Furthermore, the atmosphere was not conducive to relaxation, particularly due to a very noisy group present by the pool, with no real intervention or supervision to preserve the tranquility of the premises.
Moreover, despite the high temperatures, no umbrellas were available. The few shaded areas were located far from the pools and were reserved by a "towel" without being occupied.
Several advertised facilities were out of order or unusable (sauna, steam room, hot tubs, unheated pools...), which greatly diminished the value of the day, which boiled down to "wading" in the natural pool.
The "Rituel Naturessence 45" treatment at €70 was also a major disappointment: performed late, cut short, and not at all corresponding to the description advertised on the site. The treatment boiled down to a rather unpleasant shampoo...
This day had been organized for my mom's birthday and we had taken time off to enjoy a relaxing moment. Unfortunately, given the accumulation of malfunctions observed, the service did not live up to expectations. Considering the price paid, we expected a service commensurate with the establishment's positioning.
A complaint was sent, with no response.
Cestující ve skupině
Komentář přidán: 29. 7. 2026
not as expected
Some time ago, we stayed at the estate for two nights. After the first night, we were surprised to find that our room still hadn't been made up by 5 PM. I asked at reception if someone could come by, and after making a few calls, they explained that the rooms are only serviced every other day. That wouldn't have been a problem for me, but I would have liked to know beforehand so I could plan accordingly. There is no mention anywhere that housekeeping is only provided every two days. The receptionist also seemed a bit uncomfortable giving that answer.
On one of the two evenings, we had booked dinner at the "gourmet restaurant" with friends. We were able to enjoy our aperitif and amuse-bouches out on the terrace, and the snacks were delicious. We moved indoors for the actual dinner. The service was very friendly, but the menu choices were extremely limited—there was only a single set menu, with the only option being the number of courses. Given that there was only one menu, we had high expectations for the food, but these were not met. All the dishes were bland, with no real standouts. Only the dessert was truly delicious.
Overall, it was a disappointing experience for us, especially considering the price and the way the establishment positions itself.
The estate itself is beautiful, featuring a swimming pool, a natural swimming pond, and a sauna.
On one of the two evenings, we had booked dinner at the "gourmet restaurant" with friends. We were able to enjoy our aperitif and amuse-bouches out on the terrace, and the snacks were delicious. We moved indoors for the actual dinner. The service was very friendly, but the menu choices were extremely limited—there was only a single set menu, with the only option being the number of courses. Given that there was only one menu, we had high expectations for the food, but these were not met. All the dishes were bland, with no real standouts. Only the dessert was truly delicious.
Overall, it was a disappointing experience for us, especially considering the price and the way the establishment positions itself.
The estate itself is beautiful, featuring a swimming pool, a natural swimming pond, and a sauna.
Cestující rodiny
Komentář přidán: 27. 7. 2026
Superb stay
We had a wonderful stay at Domaine Sur Les Sarts. The setting is simply magnificent: a charming estate, surrounded by nature, offering rare calm and serenity. The rooms are spacious, elegant, and very comfortable, with quality bedding.
The wellness facilities are a real asset: pool, jacuzzi, sauna, and spa allow you to relax completely in a neat and pleasant environment.
We also appreciated the quality of the breakfast and the restaurant, with tasty products and attentive service. The staff is welcoming, available, and contributes to making the experience even more pleasant.
Whether for a romantic getaway, a relaxing weekend, or a family stay, Domaine Sur Les Sarts is a place we recommend without hesitation. We will return with great pleasure!
The wellness facilities are a real asset: pool, jacuzzi, sauna, and spa allow you to relax completely in a neat and pleasant environment.
We also appreciated the quality of the breakfast and the restaurant, with tasty products and attentive service. The staff is welcoming, available, and contributes to making the experience even more pleasant.
Whether for a romantic getaway, a relaxing weekend, or a family stay, Domaine Sur Les Sarts is a place we recommend without hesitation. We will return with great pleasure!
Prozkoumejte okolí
Rue Sur les Sarts 79/A, Perwez, 5352, Belgie|0,74 km z centra města
Užitečné informace
Domácí mazlíčci zakázáni
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Domaine Sur les Sarts: Často kladené otázky
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