Old Town Square Apartments
+ 92
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Doprava z/na letiště
24hodinová recepční služba
Restaurace
Kouření zakázáno
Více o hotelu Old Town Square Apartments
Old Town Square Apartments
Apartmány Old Town Square se nacházejí přímo v historickém centru Prahy, jen 200 metrů od Staroměstského náměstí s orlojem. Většina apartmánů a pokojů má 2 nebo 3 oddělené ložnice pro 2 až 8 osob.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 22. 7. 2026
Ubytován/a od červenec 2026
Check in is awkward as reception is about a 15 minute walk from the actual apartments. Got a taxi from airport to reception and check in process was about 10 minutes.
We arrived early, approximately 10.00, so had to leave cases at a nearby hotel (€5 per case or bag) as we couldn't get access to apartment until 15.00.
Got a message saying PIN code to get in to property would be available at 14.30. So we went back to pick up our cases and walked to apartments - not a pleasant walk in 28⁰ heat with your luggage.
When we got there at 14.30, none of the PIN codes worked. Contacted reception only to be told they wouldn't work until 15.00.
So we were stuck outside with our luggage until 3.00pm.in the hot sun!
What was the point in giving us the PIN codes early, when you can't access the apartments?
Not a lot of goodwill shown to 8 very tired guests.
Apartments were very good but the whole entry process needs to be streamlined. Something to consider, especially if you have an early flight.
We arrived early, approximately 10.00, so had to leave cases at a nearby hotel (€5 per case or bag) as we couldn't get access to apartment until 15.00.
Got a message saying PIN code to get in to property would be available at 14.30. So we went back to pick up our cases and walked to apartments - not a pleasant walk in 28⁰ heat with your luggage.
When we got there at 14.30, none of the PIN codes worked. Contacted reception only to be told they wouldn't work until 15.00.
So we were stuck outside with our luggage until 3.00pm.in the hot sun!
What was the point in giving us the PIN codes early, when you can't access the apartments?
Not a lot of goodwill shown to 8 very tired guests.
Apartments were very good but the whole entry process needs to be streamlined. Something to consider, especially if you have an early flight.
Anonymní cestovatel
Komentář přidán: 8. 7. 2026
Ubytován/a od červenec 2026
I was staying at another property with the exact same name. I tried to extend my stay by one day at my current apartment and accidentally booked this place instead. I realized mistake basically as soon as I hit 'book' and I emailed them immediately but they never responded. I called them and I explained to them very kindly that I accidentally booked the wrong place because they have the same name as where I was staying and they refused to refund my money. It was clearly an honest mistake but they were not listening and refused to be understanding. I do not recommend them based on the poor customer service.
Anonymní cestovatel
Komentář přidán: 8. 7. 2026
Ubytován/a od červenec 2026
I was staying at another property with the exact same name. I tried to extend my stay by one day at my current apartment and accidentally booked this place instead. I realized the mistake basically as soon as I hit 'book' and I emailed them immediately. They never responded so I called them and explained to them very kindly that I accidentally booked the wrong place because they have the same name as where I was staying but they refused to refund my money. They said it was my responsibility to know which hotel I was booking and they are not at fault. It was clearly an honest mistake but they were not listening and refused to be understanding. Afterwards, I read all the other reviews of customers with bad experiences and I have to agree with those customers. My experience shows that they only care about collecting money and have no idea about true customer service and satisfaction. I would not stay here in the future.
Anonymní cestovatel
Komentář přidán: 13. 6. 2026
Ubytován/a od červen 2026
The place was perfect, more than enough. 3 king beds with fold out sofas as well. Full kitchen, 1 private shower and toilet. Balcony overlooking the tourists below. Location is directly between the Old Town Square and the King Charles bridge. 8 minute walk to tesco, 4 minute walk to the tram. If I come back, I will definitely try to book this Apt again.
Cestující rodiny
Komentář přidán: 6. 6. 2026
Ubytován/a od červen 2026
Address provided in booking is their office, than be ready for a long walk with your luggage for 10 mins
The booking address is basically just an office where you collect the keys, and then you have to walk to reach the actual apartment. This was a frustrating experience, as we had to push our luggage for about 800 meters (a 10‑minute walk) over cobblestone streets in Prague.
After our stay, I requested if I could drop the keys in a letterbox since I was checking out early at 6:45 AM and rain was predicted. My request was declined, so before heading to the airport I had to walk again to return the keys to their office.
The apartment itself is in a good location, and we checked that there was an elevator. However, the apartment was still another 1.5 floors up, which added to the inconvenience.
Overall, the logistics of this property hurt the experience badly. Consider this option only if you do not find any other alternative — otherwise, it is best avoided.”
After our stay, I requested if I could drop the keys in a letterbox since I was checking out early at 6:45 AM and rain was predicted. My request was declined, so before heading to the airport I had to walk again to return the keys to their office.
The apartment itself is in a good location, and we checked that there was an elevator. However, the apartment was still another 1.5 floors up, which added to the inconvenience.
Overall, the logistics of this property hurt the experience badly. Consider this option only if you do not find any other alternative — otherwise, it is best avoided.”
Vynikající lokalita
Masná 20, Praha 1, Praha, 110 00, Česko|0,43 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Old Town Square Apartments: Často kladené otázky
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