Diver's Home Resort
+ 79
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Lázně
Více o hotelu Diver's Home Resort
Diver's Home Resort
Diver's home resort se nachází v destinaci Panglao a poskytuje ubytování s venkovním bazénem, neplaceným soukromým parkovištěm a zahradou. Pláž Doljo Beach je 1,1 km daleko.
Hodnocení na 
Pár
Komentář přidán: 27. 7. 2026
Ubytován/a od květen 2026
RECOMMENDED 101%!
⭐⭐⭐⭐⭐
We had an incredible stay at this resort! From the moment we arrived, we were welcomed with genuine warmth and exceptional hospitality by the staff, making us feel comfortable and valued throughout our visit.
The room was spotless, spacious, and thoughtfully designed, offering the perfect place to relax and recharge. The entire property is beautifully maintained, with a peaceful ambiance and excellent amenities that made our stay even more enjoyable.
If you’re looking for a resort that combines comfort, innovation, and outstanding hospitality, this is definitely a place worth visiting. We highly recommend it and would love to come back again. Thank you for giving us such a wonderful and unforgettable experience!
We had an incredible stay at this resort! From the moment we arrived, we were welcomed with genuine warmth and exceptional hospitality by the staff, making us feel comfortable and valued throughout our visit.
The room was spotless, spacious, and thoughtfully designed, offering the perfect place to relax and recharge. The entire property is beautifully maintained, with a peaceful ambiance and excellent amenities that made our stay even more enjoyable.
If you’re looking for a resort that combines comfort, innovation, and outstanding hospitality, this is definitely a place worth visiting. We highly recommend it and would love to come back again. Thank you for giving us such a wonderful and unforgettable experience!
Cestující rodiny
Komentář přidán: 8. 8. 2026
Ubytován/a od srpen 2026
Lovely hotel . Sadly guest experience very poor.
Let’s start with the positives.
This hotel is beautiful. It is clean. It is modern. It is well fitted out and well finished with good A/C. The pool is spotless.
But sadly that’s as far is it goes and unfortunately the negatives far outweigh the positives.
So on to the negatives.
On arrival we were asked to pay a 2,000 peso damage deposit in cash. I asked why when they had my credit card details from the original booking. I asked what would happen if we didn’t pay. I was told in no uncertain terms that we would not be allowed to stay. I note from reviews that I am not the first to take issue with this archaic and unnecessary (as they had my card details) practice. I note from those reviews that the management would consider changes. Clearly they haven’t. We were further informed that only the manager would be able to return the deposit on checkout and that she didn’t start until 7.30. Not a problem for us but could potentially be for others.
We were informed that breakfast was served between 6.30 and 9am. We asked where. We were advised in the terrace outside of our room. Great we thought. We were asked what time we’d like breakfast. We advised 7.30. Nothing further was said. No order taken and there was no signage that breakfast should be preordered.
On entry to our room we noted the modernity and cleanliness as I said, a great positive. Small issue. 3 guests. 2 pillows. Surely if better attention had been to the booking pillows first all would have been available.
The aircon works well. However, how it works is a mystery as the remote control is in Chinese with no translation. We spent 10 minutes pressing random buttons to achieve functionality more through luck than design.
Water and coffee facilities included two mugs and no water glasses.
We were greeted with a list of dos and don’ts. Most common sense and acceptable but two really rankled me. The first was their alcohol policy. No alcohol was allowed in the room (bear in mind there is no bar at the hotel) and failing to adhere to this rule would lead to a 5,000 peso charge. Simply unacceptable. It was not advertised previously and if you cannot provide the appropriate facilities how can you justify such a draconian policy?
Secondly was rule 13 which allowed the hotel to make any rule they wished at any time and enforce the same whenever they wished by way of fine or eviction. No element of reasonableness. A simple one way - we do what we want and charge you what we want whenever we want. I suspect that this clause falls foul of the Philippines Civil Code.
Finally breakfast. We requested 7.30am. We got a knock on the sliding door at 6.35. Breakfast is served we were advised. A little odd we thought as we had not ordered from their menu. We looked at the table and two plates of rice and corned beef awaited us. I am vegetarian. I have been for fifty years. I do not eat corned beef. We went to reception to find out what was going on. We were informed that there was a sign and that we had ordered yesterday. Both statements were false. Only one party apologised - the guard.
We were finally presented with a menu and ordered.
We were then asked if we wanted melon or mango for fruit. We replied mango.
Breakfast arrived. Portions were small at best. I suspect that the omelette was a one egg omelette. It was not tasty. No coffee was served despite other guests receiving the same. The fruit they asked about did not transpire.
On checkout we raised the breakfast issue with the manager to be told once again (falsely) that we ordered the night before. I explained I was vegetarian and even if we had ordered (which we did not), we ordered for 7.30 and would certainly not have ordered corned beef. She then proceeded to argue her case as opposed to simply apologising. We asked why the fruit did not appear. They then advised they had made a mistake in requesting our preferred option. No fruit was available to us. Mistakes happen. I worked in hospitality for many years and know that the customer is not always right but also know that an apology goes a long way to rectifying a problem.
In short, despite the hotel being immaculate you have, in my view, an awful long way to go to get guest treatment on a satisfactory level. We will not be returning.
This hotel is beautiful. It is clean. It is modern. It is well fitted out and well finished with good A/C. The pool is spotless.
But sadly that’s as far is it goes and unfortunately the negatives far outweigh the positives.
So on to the negatives.
On arrival we were asked to pay a 2,000 peso damage deposit in cash. I asked why when they had my credit card details from the original booking. I asked what would happen if we didn’t pay. I was told in no uncertain terms that we would not be allowed to stay. I note from reviews that I am not the first to take issue with this archaic and unnecessary (as they had my card details) practice. I note from those reviews that the management would consider changes. Clearly they haven’t. We were further informed that only the manager would be able to return the deposit on checkout and that she didn’t start until 7.30. Not a problem for us but could potentially be for others.
We were informed that breakfast was served between 6.30 and 9am. We asked where. We were advised in the terrace outside of our room. Great we thought. We were asked what time we’d like breakfast. We advised 7.30. Nothing further was said. No order taken and there was no signage that breakfast should be preordered.
On entry to our room we noted the modernity and cleanliness as I said, a great positive. Small issue. 3 guests. 2 pillows. Surely if better attention had been to the booking pillows first all would have been available.
The aircon works well. However, how it works is a mystery as the remote control is in Chinese with no translation. We spent 10 minutes pressing random buttons to achieve functionality more through luck than design.
Water and coffee facilities included two mugs and no water glasses.
We were greeted with a list of dos and don’ts. Most common sense and acceptable but two really rankled me. The first was their alcohol policy. No alcohol was allowed in the room (bear in mind there is no bar at the hotel) and failing to adhere to this rule would lead to a 5,000 peso charge. Simply unacceptable. It was not advertised previously and if you cannot provide the appropriate facilities how can you justify such a draconian policy?
Secondly was rule 13 which allowed the hotel to make any rule they wished at any time and enforce the same whenever they wished by way of fine or eviction. No element of reasonableness. A simple one way - we do what we want and charge you what we want whenever we want. I suspect that this clause falls foul of the Philippines Civil Code.
Finally breakfast. We requested 7.30am. We got a knock on the sliding door at 6.35. Breakfast is served we were advised. A little odd we thought as we had not ordered from their menu. We looked at the table and two plates of rice and corned beef awaited us. I am vegetarian. I have been for fifty years. I do not eat corned beef. We went to reception to find out what was going on. We were informed that there was a sign and that we had ordered yesterday. Both statements were false. Only one party apologised - the guard.
We were finally presented with a menu and ordered.
We were then asked if we wanted melon or mango for fruit. We replied mango.
Breakfast arrived. Portions were small at best. I suspect that the omelette was a one egg omelette. It was not tasty. No coffee was served despite other guests receiving the same. The fruit they asked about did not transpire.
On checkout we raised the breakfast issue with the manager to be told once again (falsely) that we ordered the night before. I explained I was vegetarian and even if we had ordered (which we did not), we ordered for 7.30 and would certainly not have ordered corned beef. She then proceeded to argue her case as opposed to simply apologising. We asked why the fruit did not appear. They then advised they had made a mistake in requesting our preferred option. No fruit was available to us. Mistakes happen. I worked in hospitality for many years and know that the customer is not always right but also know that an apology goes a long way to rectifying a problem.
In short, despite the hotel being immaculate you have, in my view, an awful long way to go to get guest treatment on a satisfactory level. We will not be returning.
Cestující ve skupině
Komentář přidán: 6. 5. 2026
安利大家来这里入住，酒店是新开的，大堂、泳池、房间、晾衣间设施都非常新，脏乱差在这里不存在，并且没有气味，上到老板下到工作人员都非常热情，老板还是我们四川的，距离alona海滩摩托车等交通工具15分钟，酒店有帮叫车和租车服务，下次再来首选这家
Reakce hotelu
Komentář přidán: 8. 5. 2026
Thank you so much for your wonderful review and perfect score! :) We are truly happy to hear that you enjoyed your stay your with your kind words about cleanliness, Facilities, Pool, and staff mean a lot to our team, we always do our best to provide a comfortable and relaxing experience for our guests. we also glad that you appreciated our location and transportation services, we look forward to welcoming you again on your next visit here in Bohol Divers Home Resort.
Best regards!
Divers Home Resort and the Team
Best regards!
Divers Home Resort and the Team
Lokalita
Philippines purok 7 binlod looc, Looc, Looc, 6340, Filipíny|1,13 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Kvůli podrobnostem ohledně přidán í přistýlek se obraťte přímo na hotel.
Diver's Home Resort: Často kladené otázky
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