Les Grands Montets Hotel & Spa
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Bazén
Fitcentrum
Lázně
24hodinová recepční služba
Více o hotelu Les Grands Montets Hotel & Spa
Les Grands Montets Hotel & Spa
This chalet sits below the famous ski area of the Grands Montets and at the starting point for a range of hiking trails. Its spacious rooms (some with mezzanines for families) have a view of Mont-Blanc or the Glacier of Argentière.
Hodnocení na 
Pár
Komentář přidán: 23. 3. 2026
Ubytován/a od březen 2026
I’m in love with this place and hope to return one day.
We absolutely loved this place - everything was perfect. We booked the junior suite for my birthday, and it was fantastic: two floors, a jacuzzi, and a magnificent view of the mountains! The suite was spotless, well-maintained, and had that wonderful Alpine chalet atmosphere. It was also incredibly quiet. We really enjoyed the spa area as well - complete with a pool, hammam, sauna, and an outdoor jacuzzi - perfect for relaxing.
Breakfast was good by French standards, and the staff were friendly and welcoming. We also really appreciated the location. There are hiking routes that start almost right from the property, and a small village nearby where you can enjoy dinner. Plus, there are frequent trains from that village to Chamonix.
I’m in love with this place and hope to return one day.
Breakfast was good by French standards, and the staff were friendly and welcoming. We also really appreciated the location. There are hiking routes that start almost right from the property, and a small village nearby where you can enjoy dinner. Plus, there are frequent trains from that village to Chamonix.
I’m in love with this place and hope to return one day.
Anonymní cestovatel
Komentář přidán: 13. 8. 2026
Ubytován/a od srpen 2026
Fantastic accomendation with stunning mountain views. Helpful staff, and the atmosphere is quiet, cozy, and the hotel is beautifully decorated throughout. There is no restaurant, but the hotel offers a snack bar with a limited yet tasty selection
It is conveniently located close to the cable car, although a little far from restaurants and shops. Easy parking is a definite plus.
It is conveniently located close to the cable car, although a little far from restaurants and shops. Easy parking is a definite plus.
Cestující ve skupině
Komentář přidán: 11. 2. 2026
Ubytován/a od únor 2026
Great stay!
Cozy atmosphere. Amazing staff. Good value for money. Breakfast was a pleasant surprise. The spa was great! Room was comfortable and clean. Loved the wooden decor and the free parking. 100% would recommend.
Reakce hotelu
Komentář přidán: 5. 3. 2026
Dear guest,
Thank you very much for sharing such positive feedback and highlighting the warm and friendly atmosphere of our hotel.
We look forward to welcoming you back for more mountain adventures.
Take care,
Thank you very much for sharing such positive feedback and highlighting the warm and friendly atmosphere of our hotel.
We look forward to welcoming you back for more mountain adventures.
Take care,
Anonymní cestovatel
Komentář přidán: 23. 7. 2026
Ubytován/a od červenec 2026
This was an amazing hotel and loved our stay tremendously. The spa being an included service was a nice touch as well. Perfect rooms for a family and breakfast was tasty with lots of options. Would definitely recommend!! 5 Stars!
Pár
SD
Komentář přidán: 8. 1. 2026
Ubytován/a od leden 2026
Nowhere near 4* , misleading website and very disappointing stay.
We chose this hotel based on its website and the many positive reviews, and I honestly cannot understand how this property is rated as 4*. Our experience was extremely disappointing and nothing like what is advertised.
Room & cleanliness: Our room was cold and had a mildew smell. Both my husband and I had allergy symptoms during our stay, which I notice is also mentioned in at least one other review. The walls were covered in holes, paint was peeling, and doors were dirty. A larger heater had been removed and replaced with a much smaller one, which would explain why the room never felt warm.
The room was also very small, completely contradicting reviews describing “spacious rooms.” I thought we’d been unlucky and allocated a bad room, reception told me all rooms of this class are like this.
The spa was chaotic and frankly unpleasant. There is only one very small hot tub (around 4 people). While I was in it with two other guests, a group of six men tried to squeeze in with beer cans, which were then left around the spa area. While guest behaviour isn’t the hotel’s fault, there was no supervision and the environment felt unruly rather than relaxing — very far from what is implied by the hotel’s marketing.
Breakfast: Breakfast was another low point. The hot food was poorly prepared — the potato rostis were so hard they were practically inedible — and overall it felt like a very low-quality offering for a hotel of this supposed standard.
Staff response: To be fair, when we raised our concerns at reception, staff did try to help. We were told we could change to a 4 person room at significant extra cost, and we were also offered the option to check out two days early without penalty, which we appreciated. Unfortunately it was difficult to find availability in other places.
Overall; The core issue that the basic standard of the hotel does not match what is advertised or what most people would expect from a 4* property. This hotel sets expectations through its website and marketing that it simply does not meet in reality. I would strongly advise future guests to manage expectations carefully, particularly regarding room quality, cleanliness, and the spa facilities. For us, this was not remotely a 4* experience. I’m pretty devastated that we chose this hotel. Room 303 was awful.
Room & cleanliness: Our room was cold and had a mildew smell. Both my husband and I had allergy symptoms during our stay, which I notice is also mentioned in at least one other review. The walls were covered in holes, paint was peeling, and doors were dirty. A larger heater had been removed and replaced with a much smaller one, which would explain why the room never felt warm.
The room was also very small, completely contradicting reviews describing “spacious rooms.” I thought we’d been unlucky and allocated a bad room, reception told me all rooms of this class are like this.
The spa was chaotic and frankly unpleasant. There is only one very small hot tub (around 4 people). While I was in it with two other guests, a group of six men tried to squeeze in with beer cans, which were then left around the spa area. While guest behaviour isn’t the hotel’s fault, there was no supervision and the environment felt unruly rather than relaxing — very far from what is implied by the hotel’s marketing.
Breakfast: Breakfast was another low point. The hot food was poorly prepared — the potato rostis were so hard they were practically inedible — and overall it felt like a very low-quality offering for a hotel of this supposed standard.
Staff response: To be fair, when we raised our concerns at reception, staff did try to help. We were told we could change to a 4 person room at significant extra cost, and we were also offered the option to check out two days early without penalty, which we appreciated. Unfortunately it was difficult to find availability in other places.
Overall; The core issue that the basic standard of the hotel does not match what is advertised or what most people would expect from a 4* property. This hotel sets expectations through its website and marketing that it simply does not meet in reality. I would strongly advise future guests to manage expectations carefully, particularly regarding room quality, cleanliness, and the spa facilities. For us, this was not remotely a 4* experience. I’m pretty devastated that we chose this hotel. Room 303 was awful.
Reakce hotelu
Komentář přidán: 9. 2. 2026
Dear Ms. Mc C.,
Your feelings do not reflect the general trend expressed by our guests, and we sincerely regret that our establishment and its services were not to your liking. The well-being of our guests remains our guiding principle, which is why we granted you a free cancellation of the remainder of your stay when you expressed your disappointment and declined our upgrade offer. At a time when most hotels in the Chamonix Valley have plenty of availability, you willingly decided to continue your stay, which may seem somewhat surprising given the allergy you refer to.
We would also like to point out that the size of our rooms complies with French hotel standards for 4-star establishments. This was confirmed by our latest classification audit, which is updated every 5 years.
Our hotel and spa are also renowned for their human touch and intimate atmosphere. We regret that you witnessed the poor behavior of some of our guests during one of your visits to the spa. This behavior was addressed by our staff. Despite all the vigilance we exercise, this can be one of the hazards of community life.
Besides, during such cold spells, we are happy to provide our guests with additional heaters in cases where, depending on individual preferences, the newly installed next-generation heaters may seem insufficient.
Thank you for sharing your comments and observations with us, both directly and here on TripAdvisor. Rest assured that we will take them into account and they will help us to improve our customer service. Thanks to your observations, our maintenance department quickly carried out minor wall renovations that were indeed necessary.
Kind regards.
Your feelings do not reflect the general trend expressed by our guests, and we sincerely regret that our establishment and its services were not to your liking. The well-being of our guests remains our guiding principle, which is why we granted you a free cancellation of the remainder of your stay when you expressed your disappointment and declined our upgrade offer. At a time when most hotels in the Chamonix Valley have plenty of availability, you willingly decided to continue your stay, which may seem somewhat surprising given the allergy you refer to.
We would also like to point out that the size of our rooms complies with French hotel standards for 4-star establishments. This was confirmed by our latest classification audit, which is updated every 5 years.
Our hotel and spa are also renowned for their human touch and intimate atmosphere. We regret that you witnessed the poor behavior of some of our guests during one of your visits to the spa. This behavior was addressed by our staff. Despite all the vigilance we exercise, this can be one of the hazards of community life.
Besides, during such cold spells, we are happy to provide our guests with additional heaters in cases where, depending on individual preferences, the newly installed next-generation heaters may seem insufficient.
Thank you for sharing your comments and observations with us, both directly and here on TripAdvisor. Rest assured that we will take them into account and they will help us to improve our customer service. Thanks to your observations, our maintenance department quickly carried out minor wall renovations that were indeed necessary.
Kind regards.
Vynikající lokalita
340 Chem. des Arberons, Chamonix-Mont-Blanc, 74400, Francie|7,36 km z centra města
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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