Paxton Paris MLV
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Lázně
Více o hotelu Paxton Paris MLV
Paxton Paris MLV
Located in Ferrieres-en-Brie, Paxton Paris MLV is in the business district and near a train station. Aquatonic Paris Val d'Europe and Golf Paris Val d’Europe are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Val d'Europe Shopping Center and La Vallée Village. Consider Château de Santeny for a night out, and don't miss SEA LIFE Val d'Europe, a top local attraction. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area. Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Housekeeping is available once per stay. Paxton Paris MLV offers 232 air-conditioned accommodations with safes and coffee/tea makers. 80-cm flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Hodnocení na 
Cestující rodiny
Komentář přidán: 11. 5. 2026
Ubytován/a od květen 2026
Nice hotel, close to Disney
Great hotel, very clean and the reception staff were so friendly We had a family room with a sofa bed and an upstairs area with a double bed, both were really comfortable.
We ate in the onsite Italian restaurant, the food was delicious and my daughter loved the arcade.
There is a supermarket, pharmacy and more restaurants 5 minute walk away.
It’s a basic hotel, but very comfortable
We ate in the onsite Italian restaurant, the food was delicious and my daughter loved the arcade.
There is a supermarket, pharmacy and more restaurants 5 minute walk away.
It’s a basic hotel, but very comfortable
Reakce hotelu
Komentář přidán: 16. 5. 2026
Hello Jade,
Thank you for sharing about your experience !
We are delighted to read that you and your family had a great time among us thanks to our team, the confort of your room and the Origano restaurant.
Looking forward to your next visit, I wish you a lovely day !
Warm Regards,
Eva - Guest Relation Manager
Thank you for sharing about your experience !
We are delighted to read that you and your family had a great time among us thanks to our team, the confort of your room and the Origano restaurant.
Looking forward to your next visit, I wish you a lovely day !
Warm Regards,
Eva - Guest Relation Manager
Cestující rodiny
Komentář přidán: 23. 5. 2026
Ubytován/a od květen 2026
Awful cleaning service at this hotel
The cleaning service at this hotel is so poor that I have avoided dining at the restaurant. As a general rule, when you feel a hotel isn’t cleaning your room to a good standard, strip the bed completely, as you will be surprised—most hotels only turn down the bedding and do not actually provide fresh bedding. I will attach pictures to show that the hotel cleaners are not meeting the right standard. Be warned, if you want a clean room, there’s a high chance the cleaners will not provide this service and it’s very important hotels have a strong cleaning team. They have been poorly cleaning the room for several days, so after the first instant, I strip the bedding completely that way it forces the cleaners to provide new bedding and then don’t even bother to scrub to bath or mop the floors
Second time staying at the hotel. First time was fine , only stayed 3 days. This time staying over 5 days. It’s very easy to Disney land and it has sauna/steam room and pool which is good for kids. Bar staff were lovely and the reception staff I spoke with in person have all been pleasant.
Second time staying at the hotel. First time was fine , only stayed 3 days. This time staying over 5 days. It’s very easy to Disney land and it has sauna/steam room and pool which is good for kids. Bar staff were lovely and the reception staff I spoke with in person have all been pleasant.
Reakce hotelu
Komentář přidán: 5. 6. 2026
Hello E3197PUma,
Thank you for taking the time to share your feedback and for your kind comments regarding our bar and reception teams, they will be very pleased to hear your compliments. We are also glad to know your family appreciated our facilities and convenient location for Disneyland Paris.
We are however sorry to hear that the housekeeping service did not meet your expectations during this stay. As a Green Key certified hotel, our bed linen is changed every other day unless requested otherwise by our guests, as indicated in the room. Of course, fresh linen can be provided daily upon request.
Should anything not feel up to standard during a stay, please do not hesitate to contact our Reception team directly so that we can promptly send our housekeeping team and inform our Head Housekeeper to follow up. Guest satisfaction remains very important to us.
We hope to have the pleasure of welcoming you again in the future and wish you a lovely day!
Best regards,
Eva Campet - Guest Relations Manager
Thank you for taking the time to share your feedback and for your kind comments regarding our bar and reception teams, they will be very pleased to hear your compliments. We are also glad to know your family appreciated our facilities and convenient location for Disneyland Paris.
We are however sorry to hear that the housekeeping service did not meet your expectations during this stay. As a Green Key certified hotel, our bed linen is changed every other day unless requested otherwise by our guests, as indicated in the room. Of course, fresh linen can be provided daily upon request.
Should anything not feel up to standard during a stay, please do not hesitate to contact our Reception team directly so that we can promptly send our housekeeping team and inform our Head Housekeeper to follow up. Guest satisfaction remains very important to us.
We hope to have the pleasure of welcoming you again in the future and wish you a lovely day!
Best regards,
Eva Campet - Guest Relations Manager
Cestující rodiny
Komentář přidán: 31. 3. 2026
Ubytován/a od březen 2026
4 nights / our honest review
This hotel unfortunately did disappoint.
Firstly a kitchen area, no utensils not even a spoon! Coffee sachet not replenished, kettle was ok! Fridge was mouldy. Paint marks all over the carpets.
Bathroom was average, toilet paper never replenished, ask at reception for more. Main bed fine, sofa bed not ideal quite a small space if your a family. There is a safe!
Returned one evening our balcony door had been left open, receptionist said oh it’s from the maids. So be very careful leaving out valuables.
The pool was nice enough although very slippery around it.
The location was definitely a big issue for us, no easy links to anywhere, the shuttle they offer finishes from 8pm. Overall sadly it didn’t meet our expectations! Not the rating it states!
Firstly a kitchen area, no utensils not even a spoon! Coffee sachet not replenished, kettle was ok! Fridge was mouldy. Paint marks all over the carpets.
Bathroom was average, toilet paper never replenished, ask at reception for more. Main bed fine, sofa bed not ideal quite a small space if your a family. There is a safe!
Returned one evening our balcony door had been left open, receptionist said oh it’s from the maids. So be very careful leaving out valuables.
The pool was nice enough although very slippery around it.
The location was definitely a big issue for us, no easy links to anywhere, the shuttle they offer finishes from 8pm. Overall sadly it didn’t meet our expectations! Not the rating it states!
Reakce hotelu
Komentář přidán: 23. 4. 2026
Hello 159melanied,
Thank you for taking the time to share your feedback following your stay.
I am truly sorry to read that your experience did not meet your expectations and regret the inconveniences you encountered.
Regarding the kitchen area, please note that this facility is currently not in use and is therefore not included as part of the room offering which is why no utensils were provided. I apologise if this was not clear at the time of your booking.
More generally, I understand your disappointment regarding the room condition and housekeeping. Please be assured that your comments have been shared with the relevant teams. In addition, our Duplex and Executive rooms are scheduled for renovation in 2026/2027, which will further improve the overall guest experience.
With regard to the balcony door being left open, I sincerely apologise for this oversight and fully understand your concern. This has been addressed with our housekeeping team to ensure greater attention moving forward.
Concerning the location, while we regret that it did not meet your expectations, please note that the nearest station, with direct access to both Paris and Disneyland, is located approximately a 15-minute walk from the hotel.
I still hope we will get the opportunity to show you our improvement on your next visit and I wish you a lovely day !
Warm Regards,
Eva - Guest Relation Manager
Thank you for taking the time to share your feedback following your stay.
I am truly sorry to read that your experience did not meet your expectations and regret the inconveniences you encountered.
Regarding the kitchen area, please note that this facility is currently not in use and is therefore not included as part of the room offering which is why no utensils were provided. I apologise if this was not clear at the time of your booking.
More generally, I understand your disappointment regarding the room condition and housekeeping. Please be assured that your comments have been shared with the relevant teams. In addition, our Duplex and Executive rooms are scheduled for renovation in 2026/2027, which will further improve the overall guest experience.
With regard to the balcony door being left open, I sincerely apologise for this oversight and fully understand your concern. This has been addressed with our housekeeping team to ensure greater attention moving forward.
Concerning the location, while we regret that it did not meet your expectations, please note that the nearest station, with direct access to both Paris and Disneyland, is located approximately a 15-minute walk from the hotel.
I still hope we will get the opportunity to show you our improvement on your next visit and I wish you a lovely day !
Warm Regards,
Eva - Guest Relation Manager
Pár
Komentář přidán: 24. 5. 2026
Ubytován/a od květen 2026
Double disappointment.
My wife and I had decided to return to your hotel after the pleasant stay we had at the end of October last year. Our goal was to relax after difficult weeks in our respective jobs.
The first disappointment, which was not mentioned on your site, was discovered in the confirmation email of our reservation: the sauna is not working. If we had known this beforehand, we would have postponed our visit.
Already disappointed, we headed to the spa to at least enjoy the calm and the steam room, which is working; that is something.
On the other hand, our dreams of tranquility quickly vanished! Children are screaming, parents are yelling at them, adults are talking loudly among themselves, including in the steam room and on the lounge chairs, and people are watching videos on their phones with the sound on! We were supposed to spend the afternoon at the spa; we lasted half an hour, it felt like a regular public pool on a Wednesday afternoon.
We returned during the child-free hours in the evening, and it was barely quieter.
If your room, bedding, and breakfast service are top-notch, we will have to look elsewhere for the peace we lost with you.
As a suggestion, please be more transparent in advance when one of your important facilities, such as the sauna, is out of order.
Best regards,
The first disappointment, which was not mentioned on your site, was discovered in the confirmation email of our reservation: the sauna is not working. If we had known this beforehand, we would have postponed our visit.
Already disappointed, we headed to the spa to at least enjoy the calm and the steam room, which is working; that is something.
On the other hand, our dreams of tranquility quickly vanished! Children are screaming, parents are yelling at them, adults are talking loudly among themselves, including in the steam room and on the lounge chairs, and people are watching videos on their phones with the sound on! We were supposed to spend the afternoon at the spa; we lasted half an hour, it felt like a regular public pool on a Wednesday afternoon.
We returned during the child-free hours in the evening, and it was barely quieter.
If your room, bedding, and breakfast service are top-notch, we will have to look elsewhere for the peace we lost with you.
As a suggestion, please be more transparent in advance when one of your important facilities, such as the sauna, is out of order.
Best regards,
Reakce hotelu
Komentář přidán: 5. 6. 2026
Bonjour michaelyL5269RN,
Tout d’abord, je vous remercie d’avoir choisi de séjourner à nouveau parmi nous après votre précédente expérience positive, et je suis ravie de lire que vous avez de nouveau apprécié le confort de la chambre, la literie ainsi que notre petit-déjeuner.
Je suis toutefois sincèrement navrée d’apprendre que ce séjour n’a pas répondu à vos attentes, particulièrement dans un contexte où vous souhaitiez avant tout vous détendre après des semaines difficiles.
Concernant le sauna, je comprends parfaitement votre déception. L’information relative à son indisponibilité était bien indiquée sur notre site internet via une fenêtre d’information s’affichant dès l’ouverture du site, ainsi que dans notre e-mail de confirmation. Je prends néanmoins bonne note de votre retour concernant la visibilité de cette information en amont.
Je suis également désolée que l’affluence au Spa ait impacté votre moment de détente. Les week-ends prolongés et périodes de pont sont effectivement souvent plus fréquentés, notamment par les familles, ce qui peut malheureusement rendre l’espace plus animé qu’à l’accoutumée.
Je regrette sincèrement de ne pas avoir pu vous offrir la parenthèse de calme que vous recherchiez cette fois-ci et espère malgré tout avoir le plaisir de vous accueillir de nouveau dans de meilleures circonstances.
Bien à vous,
Eva - Responsable Relation Client
Tout d’abord, je vous remercie d’avoir choisi de séjourner à nouveau parmi nous après votre précédente expérience positive, et je suis ravie de lire que vous avez de nouveau apprécié le confort de la chambre, la literie ainsi que notre petit-déjeuner.
Je suis toutefois sincèrement navrée d’apprendre que ce séjour n’a pas répondu à vos attentes, particulièrement dans un contexte où vous souhaitiez avant tout vous détendre après des semaines difficiles.
Concernant le sauna, je comprends parfaitement votre déception. L’information relative à son indisponibilité était bien indiquée sur notre site internet via une fenêtre d’information s’affichant dès l’ouverture du site, ainsi que dans notre e-mail de confirmation. Je prends néanmoins bonne note de votre retour concernant la visibilité de cette information en amont.
Je suis également désolée que l’affluence au Spa ait impacté votre moment de détente. Les week-ends prolongés et périodes de pont sont effectivement souvent plus fréquentés, notamment par les familles, ce qui peut malheureusement rendre l’espace plus animé qu’à l’accoutumée.
Je regrette sincèrement de ne pas avoir pu vous offrir la parenthèse de calme que vous recherchiez cette fois-ci et espère malgré tout avoir le plaisir de vous accueillir de nouveau dans de meilleures circonstances.
Bien à vous,
Eva - Responsable Relation Client
Cestující rodiny
Komentář přidán: 29. 4. 2026
Ubytován/a od duben 2026
Won’t be returning
I stayed at this hotel earlier this month and will not be returning. The room was very outdated, and the bed sheets had stains and hair on them. When I called reception, I was told to take photos and come downstairs to show them. In my experience with 4- and 5-star hotels, staff usually do everything they can to ensure your comfort, for example, coming up to the room to check the issue themselves.
We were also travelling with children, and at no point did anyone at reception inform us that there was a free shuttle bus available from the hotel. As a result, we spent a significant amount on Ubers. After my stay, when I emailed the manager, I was told this information was available on the room key. However, I noticed that other guests were being told about this at reception, while we were left to figure it out ourselves. This felt like possible racial bias. Even after raising this concern before leaving, the receptionist simply shrugged and said, “It’s on the key.”
The manager later explained that the condition of the room was due to it needing refurbishment. That does not excuse the dirty bed sheets or unclean floors. Although I was offered a free upgrade for a future stay, I will not be returning and will instead choose to spend my money elsewhere.
We were also travelling with children, and at no point did anyone at reception inform us that there was a free shuttle bus available from the hotel. As a result, we spent a significant amount on Ubers. After my stay, when I emailed the manager, I was told this information was available on the room key. However, I noticed that other guests were being told about this at reception, while we were left to figure it out ourselves. This felt like possible racial bias. Even after raising this concern before leaving, the receptionist simply shrugged and said, “It’s on the key.”
The manager later explained that the condition of the room was due to it needing refurbishment. That does not excuse the dirty bed sheets or unclean floors. Although I was offered a free upgrade for a future stay, I will not be returning and will instead choose to spend my money elsewhere.
Reakce hotelu
Komentář přidán: 30. 4. 2026
Dear bb19872017
Thank you for taking the time to share your feedback.
That said, I am truly sorry that your overall experience did not meet your expectations, particularly regarding the condition and cleanliness of your room. While some of our rooms are indeed awaiting refurbishment, this should never affect the level of cleanliness. What you describe regarding the bed sheets and floors is clearly not acceptable, and I sincerely apologize for this. I also regret that our team did not handle your request in the most appropriate way. We should have come to your room to assess the situation directly and resolve it promptly.
Regarding the shuttle service, I completely understand your frustration. As previously explained, this service is not normally available outside of school holiday periods and was only operating on an exceptional basis during your stay. The information was displayed at reception; however, it should absolutely have been communicated to you upon arrival. I am sorry this was not the case.
I was also very concerned to read your comment about a perceived difference in treatment. Please allow me to reassure you that there is absolutely no intention, nor tolerance, for any form of discrimination within our hotel. What you experienced is the result of a lack of communication and consistency in our service, which I deeply regret. This is something we are addressing with our team to ensure it does not happen again.
Regarding compensation, I understand your disappointment. As your reservation was made through a third-party platform, we unfortunately do not have access to the payment and are therefore unable to process a direct refund. This is why we offered an alternative gesture, should you have wished to give us another opportunity to restore your trust.
I fully respect your decision not to return, although I sincerely regret it. Please be assured that your feedback has been taken very seriously and shared with the relevant teams to improve both our service and follow-up.
Warm Regards,
Eva - Guest Relation Manager
Thank you for taking the time to share your feedback.
That said, I am truly sorry that your overall experience did not meet your expectations, particularly regarding the condition and cleanliness of your room. While some of our rooms are indeed awaiting refurbishment, this should never affect the level of cleanliness. What you describe regarding the bed sheets and floors is clearly not acceptable, and I sincerely apologize for this. I also regret that our team did not handle your request in the most appropriate way. We should have come to your room to assess the situation directly and resolve it promptly.
Regarding the shuttle service, I completely understand your frustration. As previously explained, this service is not normally available outside of school holiday periods and was only operating on an exceptional basis during your stay. The information was displayed at reception; however, it should absolutely have been communicated to you upon arrival. I am sorry this was not the case.
I was also very concerned to read your comment about a perceived difference in treatment. Please allow me to reassure you that there is absolutely no intention, nor tolerance, for any form of discrimination within our hotel. What you experienced is the result of a lack of communication and consistency in our service, which I deeply regret. This is something we are addressing with our team to ensure it does not happen again.
Regarding compensation, I understand your disappointment. As your reservation was made through a third-party platform, we unfortunately do not have access to the payment and are therefore unable to process a direct refund. This is why we offered an alternative gesture, should you have wished to give us another opportunity to restore your trust.
I fully respect your decision not to return, although I sincerely regret it. Please be assured that your feedback has been taken very seriously and shared with the relevant teams to improve both our service and follow-up.
Warm Regards,
Eva - Guest Relation Manager
Lokalita
1 Av. Joseph Paxton, Ferrières-en-Brie, 77164, Francie|0,71 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 3 let a mladší
Zdarma
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Cena snídaně
533 Kč (≈ 22 EUR) za osobu
Čas snídaně
06:30–10:30 od pondělí do pátek, 07:00–11:00 od sobota do neděle
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Z důvodu situace týkající se koronaviru (covid-19) platí v tomto ubytování určitá opatření pro zajištění bezpečnosti hostů a personálu. Některé služby a vybavení proto mohou být omezeny nebo nedostupné. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši EUR 100 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena do 7 dnů po odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. Opening hours – Relaxation area (pool, sauna, steam room, fitness): * Weekdays outside school holidays: - Family time slots: 7:00 AM to 10:00 AM and 5:00 PM to 7:00 PM - Adults-only time slots: 10:00 AM to 5:00 PM and 7:00 PM to 9:00 PM * Weekends, school holidays, public holidays: - Family time slots: 7:00 AM to 8:00 PM - Adults-only time slots: 8:00 PM to 10:00 PM Please note that wetsuits, burkinis and swim shorts are not allowed. We accept pets, only one per room and with supplement of 15 € per night
Hotel přijímá následující platební metody:
Cash
Paxton Paris MLV: Často kladené otázky
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