Ibis Budget Dunkerque
+ 18
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Více o hotelu Ibis Budget Dunkerque
Ibis Budget Dunkerque
Ibis Budget Dunkerque se nachází 5 km od nábřeží a centra města Dunkerque a nabízí moderní pokoje s bezplatným Wi-Fi a TV s plochou obrazovkou. Na místě je neplacené parkoviště. Ibis Budget Dunkerque má pokoje s vlastní koupelnou se sprchou.
Hodnocení na 
Cestující ve skupině
Komentář přidán: 3. 1. 2026
Ubytován/a od leden 2026
No hot water, awful.
Worst ibis I’ve ever stayed in. Completely dated and dusty, stank of cigarettes. Stains everywhere. The front door handle to the hotel was missing. Receptionist wasn’t very welcoming, no information about breakfast that we had booked, when we asked we were told it was served from 6-9am, we ended up not bothering based on the look of the breakfast area.
No hot water!! Couldn’t shower because the water was ice cold in both the shower and sink. Dirty waxy earbuds had been left in the room and not cleaned, vile. Our blind was broken so they had attached a clothes hanger as a makeshift way to close the blind which did not then close fully. I would not stay here again.
No hot water!! Couldn’t shower because the water was ice cold in both the shower and sink. Dirty waxy earbuds had been left in the room and not cleaned, vile. Our blind was broken so they had attached a clothes hanger as a makeshift way to close the blind which did not then close fully. I would not stay here again.
Reakce hotelu
Komentář přidán: 5. 1. 2026
Dear Megannicola,
Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for the issues you encountered, as they do not reflect the standard we strive to maintain at ibis budget Dunkerque Grande-Synthe.
I regret to hear that you faced problems with the hot water supply and the overall cleanliness of your accommodation. Your comments regarding the condition of the room and the breakfast area have been duly noted, as they are essential for our continuous improvement. I understand how important these aspects are for a comfortable stay.
Moreover, I apologize for the lack of a welcoming reception experience. Each guest deserves a warm and informative check-in process, and it is disappointing to learn we fell short in this regard. Your feedback will be shared with the team in order to enhance our service.
Thank you once again for your valuable insights. We hope to provide a better experience should you choose to stay with us in the future.
Best regards,
ibis budget Dunkerque Grande-Synthe
Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for the issues you encountered, as they do not reflect the standard we strive to maintain at ibis budget Dunkerque Grande-Synthe.
I regret to hear that you faced problems with the hot water supply and the overall cleanliness of your accommodation. Your comments regarding the condition of the room and the breakfast area have been duly noted, as they are essential for our continuous improvement. I understand how important these aspects are for a comfortable stay.
Moreover, I apologize for the lack of a welcoming reception experience. Each guest deserves a warm and informative check-in process, and it is disappointing to learn we fell short in this regard. Your feedback will be shared with the team in order to enhance our service.
Thank you once again for your valuable insights. We hope to provide a better experience should you choose to stay with us in the future.
Best regards,
ibis budget Dunkerque Grande-Synthe
Cestující rodiny
Komentář přidán: 19. 4. 2026
Ubytován/a od duben 2026
Very dirty
Hotel very dirty room uncleaned sheet not changed bathroom dirty
With fecal traces in the toilet
Wet towel no toilet paper No cup
No curtains at the window
Cleaning not done
It's shameful to rent rooms like this
With fecal traces in the toilet
Wet towel no toilet paper No cup
No curtains at the window
Cleaning not done
It's shameful to rent rooms like this
Reakce hotelu
Komentář přidán: 21. 4. 2026
Bonjour,
Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous sommes sincèrement désolés de lire votre insatisfaction. Les conditions que vous décrivez ne correspondent en aucun cas aux standards de qualité et d’hygiène que nous nous engageons à offrir à nos clients.
Nous prenons votre retour très au sérieux et allons immédiatement faire le point avec notre équipe de ménage afin de comprendre ce qu’il s’est passé et éviter que cela ne se reproduise.
Nous vous présentons nos excuses les plus sincères pour ce désagrément. Nous serions reconnaissants de pouvoir échanger avec vous en privé afin de trouver une solution et, si possible, regagner votre confiance.
Cordialement,
L'équipe Ibis Budget Grande-Synthe
Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous sommes sincèrement désolés de lire votre insatisfaction. Les conditions que vous décrivez ne correspondent en aucun cas aux standards de qualité et d’hygiène que nous nous engageons à offrir à nos clients.
Nous prenons votre retour très au sérieux et allons immédiatement faire le point avec notre équipe de ménage afin de comprendre ce qu’il s’est passé et éviter que cela ne se reproduise.
Nous vous présentons nos excuses les plus sincères pour ce désagrément. Nous serions reconnaissants de pouvoir échanger avec vous en privé afin de trouver une solution et, si possible, regagner votre confiance.
Cordialement,
L'équipe Ibis Budget Grande-Synthe
Obchodní cestující
Komentář přidán: 16. 4. 2026
Ubytován/a od duben 2026
To avoid
How to justify a cut-out night because people squat in the breakfast room at 11:30 p.m. and speak without moderation
Ditto and rebelote at 03:00 and 06:00
Guests or young people in the neighbourhood ...
Hotel that requires refreshment
Fortunately the people at the reception are operational
Ditto and rebelote at 03:00 and 06:00
Guests or young people in the neighbourhood ...
Hotel that requires refreshment
Fortunately the people at the reception are operational
Reakce hotelu
Komentář přidán: 18. 4. 2026
Bonjour,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés pour les nuisances sonores que vous avez rencontrées durant la nuit. Ce type de situation n’est absolument pas représentatif du confort que nous souhaitons offrir à nos clients.
Nous prenons ce signalement très au sérieux. Des mesures vont être renforcées afin d’éviter que cela ne se reproduise, notamment en ce qui concerne les contrôles de nuit.
Nous sommes néanmoins ravis que vous ayez apprécié la réactivité et le professionnalisme de notre équipe à l’accueil, et nous ne manquerons pas de leur transmettre votre retour.
Enfin, nous avons bien noté votre remarque concernant le besoin de rafraîchissement de l’établissement. Des améliorations sont effectivement à l’étude afin d’améliorer le confort global de nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions.
Cordialement,
L'équipe Ibis Budget Grande Synthe
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés pour les nuisances sonores que vous avez rencontrées durant la nuit. Ce type de situation n’est absolument pas représentatif du confort que nous souhaitons offrir à nos clients.
Nous prenons ce signalement très au sérieux. Des mesures vont être renforcées afin d’éviter que cela ne se reproduise, notamment en ce qui concerne les contrôles de nuit.
Nous sommes néanmoins ravis que vous ayez apprécié la réactivité et le professionnalisme de notre équipe à l’accueil, et nous ne manquerons pas de leur transmettre votre retour.
Enfin, nous avons bien noté votre remarque concernant le besoin de rafraîchissement de l’établissement. Des améliorations sont effectivement à l’étude afin d’améliorer le confort global de nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions.
Cordialement,
L'équipe Ibis Budget Grande Synthe
Pár
Komentář přidán: 7. 10. 2025
Ubytován/a od září 2025
Never again!
The hotel is totally outdated and there is an urgent need for action. The rooms are improbably small, dirty and the plumbing really the last thing.
Reakce hotelu
Komentář přidán: 12. 10. 2025
Sehr geehrter Di F,
vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Anmerkungen zu den Zimmern und Sanitäranlagen werden ernst genommen und fließen in unsere regelmäßigen Evaluierungen ein.
Mit freundlichen Grüßen,
ibis budget Dunkerque Grande-Synthe
vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Anmerkungen zu den Zimmern und Sanitäranlagen werden ernst genommen und fließen in unsere regelmäßigen Evaluierungen ein.
Mit freundlichen Grüßen,
ibis budget Dunkerque Grande-Synthe
Pár
Komentář přidán: 24. 9. 2025
Ubytován/a od září 2025
Worst ibis stay ever
We stayed at this Ibis Budget last night. We have stayed in other Ibis Budget hotels before, but we have never experienced anything like this.
When we arrived late in the evening, the receptionist was chatting with a group of children/friends who were waiting for her shift to end so they could hang out together. She did check us in properly, but right after her shift ended she left the hotel with this group. They started playing outside in front of the entrance with a fatbike, riding recklessly, honking, shouting and laughing loudly. This was right next to us while we were unloading our luggage, and it also disturbed hotel guests who were already asleep. Not a very professional impression.
The hotel itself was very dirty, especially the common areas and the stairways. We had booked a room with two beds, but only one was made up. The night shift staff had to go and find blankets for us, and I ended up making the second bed myself. This has never happened to us in any other Ibis before.
The shower design was also very poor. There was no door, so the entire bathroom got wet, and the shower was so cramped that we kept hitting the controls by accident, which suddenly made the water too hot or too cold.
At breakfast, I noticed that a staff member was washing dishes by hand, which seemed very odd for a hotel. Normally, you would expect a dishwasher.
All in all, this was a very strange and disappointing stay. Even though it’s a budget hotel, we did not expect this level of unprofessionalism and lack of cleanliness. We will not return to this Ibis Budget.
When we arrived late in the evening, the receptionist was chatting with a group of children/friends who were waiting for her shift to end so they could hang out together. She did check us in properly, but right after her shift ended she left the hotel with this group. They started playing outside in front of the entrance with a fatbike, riding recklessly, honking, shouting and laughing loudly. This was right next to us while we were unloading our luggage, and it also disturbed hotel guests who were already asleep. Not a very professional impression.
The hotel itself was very dirty, especially the common areas and the stairways. We had booked a room with two beds, but only one was made up. The night shift staff had to go and find blankets for us, and I ended up making the second bed myself. This has never happened to us in any other Ibis before.
The shower design was also very poor. There was no door, so the entire bathroom got wet, and the shower was so cramped that we kept hitting the controls by accident, which suddenly made the water too hot or too cold.
At breakfast, I noticed that a staff member was washing dishes by hand, which seemed very odd for a hotel. Normally, you would expect a dishwasher.
All in all, this was a very strange and disappointing stay. Even though it’s a budget hotel, we did not expect this level of unprofessionalism and lack of cleanliness. We will not return to this Ibis Budget.
Reakce hotelu
Komentář přidán: 11. 11. 2025
Dear Bob,
Thank you for taking the time to share your experience with us. We regret to learn that your stay did not meet your expectations and appreciate your feedback, as it is vital for our continuous improvement.
We sincerely apologize for the behavior of our staff upon your arrival. Professionalism is a cornerstone of our service, and we will address this matter internally to ensure our guests feel welcomed without distractions. Furthermore, the cleanliness of our hotel is of utmost importance, and it is concerning to hear about the condition of the common areas. Your comments regarding the room setup and the issues with the shower design have been noted, as we aim to provide a comfortable environment for all our guests.
Regarding breakfast service, we strive to maintain high standards, and your observation will be reviewed to enhance our operations. We understand your disappointment and are committed to improving our services for the future.
Thank you once again for your valuable insights. We wish you all the best in your future travels.
Best regards,
ibis budget Dunkerque Grande-Synthe
Thank you for taking the time to share your experience with us. We regret to learn that your stay did not meet your expectations and appreciate your feedback, as it is vital for our continuous improvement.
We sincerely apologize for the behavior of our staff upon your arrival. Professionalism is a cornerstone of our service, and we will address this matter internally to ensure our guests feel welcomed without distractions. Furthermore, the cleanliness of our hotel is of utmost importance, and it is concerning to hear about the condition of the common areas. Your comments regarding the room setup and the issues with the shower design have been noted, as we aim to provide a comfortable environment for all our guests.
Regarding breakfast service, we strive to maintain high standards, and your observation will be reviewed to enhance our operations. We understand your disappointment and are committed to improving our services for the future.
Thank you once again for your valuable insights. We wish you all the best in your future travels.
Best regards,
ibis budget Dunkerque Grande-Synthe
Lokalita
rue de la porte de Lille, Grande-Synthe, 59760, Francie|0,92 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 6 let a mladší
Zdarma
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Možnosti snídaně
Kontinentální snídaně
Cena snídaně
194 Kč (≈ 8 EUR) za osobu
Informujte prosím Ibis Budget Dunkerque o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Reception opening hours : Monday to Thursday - From 7:00 to 11:00 and from 17:00 to 21:00 From Friday to Sunday and on bank holidays: 08:30 to 11:00 and 17:00 to 21:00 Please note that an automatic check-in machine is available outside of reception opening hours. Your will need you credit card as well as your booking number without the dots. Please note that extra beds or bunk beds are not made before arrival. Bed linen is provided but guests have to make their own beds. Please note that pets are not allowed in the breakfast room.
Hotel přijímá následující platební metody:
Cash
Ibis Budget Dunkerque: Často kladené otázky
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