Hôtel Abbartello
+ 38
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Restaurace
Více o hotelu Hôtel Abbartello
Hôtel Abbartello
Tento hotel stojí u moře v jihozápadní části Korsiky a vychází se z něj přímo na pláž Olmeto. Snídat můžete na vlastním balkoně nebo na vyhlídkové terase v baru. Světlé pokoje Hôtelu Abbartello jsou klimatizované a vybavené TV a minibarem.
Hodnocení na 
Pár
Komentář přidán: 8. 9. 2025
Ubytován/a od září 2025
Hotel abbot TV in olmeto
Beautiful hotel , welcoming staff , very friendly , very nice rooms .
It is paradise on earth, the real holidays.
It is paradise on earth, the real holidays.
Pár
Komentář přidán: 28. 8. 2026
Ubytován/a od srpen 2026
One star is way to much
⭐ One star is honestly already too much.
Our experience with this hotel has been extremely disappointing, especially because of the way we were treated after making our reservation through the hotel’s official website.
Before our stay, we made a reservation directly through the hotel’s official website. We were subsequently contacted by someone pretending to be the hotel. This person had very specific information about our reservation, including our exact check-in date, the number of nights, and other information that we had only entered through the hotel’s website. Because of this, we genuinely believed the message was legitimate and came from the hotel.
We were then directed to a website through a link and made a payment for what we believed was our hotel stay.
It turned out to be a scam.
We immediately contacted the hotel and explained what had happened. We informed them that their website or reservation system appeared to have been compromised, because the scammers had access to very specific information about our booking.
Despite this, the hotel simply told us that this was our problem and our fault. There was absolutely no willingness to help us find a solution or offer any form of compensation. The message was essentially: you paid the wrong party, so now you have to pay us the full amount again.
After spending months trying to recover the money we had lost, we ultimately had no choice but to pay the hotel the full amount again.
We therefore paid twice for the same stay, without receiving any discount, compensation, or other form of assistance from the hotel.
And unfortunately, the disappointment did not end there.
When we arrived at the hotel, we brought up the situation again and asked whether they could at least think along with us and offer some form of compensation or a reasonable solution. Once again, there was absolutely no willingness to help.
On top of that, we were confronted with several additional costs that were not clearly communicated to us beforehand. This includes a €65 cleaning fee that we have to pay at the end of our stay. We also have to pay to use regular shower towels. Not even beach or pool towels — simply towels to take a shower.
For a stay that costs us more than €200 per night, we find this extremely disappointing.
The room itself also does not meet the standard we would expect for this price and given the overall appearance and image of the hotel. There is air conditioning only in the living room and no air conditioning in the bedroom, meaning the bedroom does not cool down properly. On top of that, the curtains are extremely poor, allowing a huge amount of sunlight into the room in the morning, which means we are basically woken up by the sunlight every day.
However, what disappoints us the most is the customer service and attitude towards guests.
We understand that a hotel cannot necessarily be held responsible for every type of fraud. What we do expect, however, is that a hotel takes a situation like this seriously and makes an effort to help guests who have potentially lost a significant amount of money because someone had access to highly specific booking information.
Instead, we were repeatedly made to feel that it was simply “our problem.” Even after arriving at the hotel and explaining the entire situation again, there was no attempt to find a solution or offer us any kind of goodwill gesture.
A hotel can have a beautiful appearance and a luxurious image, but ultimately, the way you treat your guests says much more about the quality of the hotel. And in that regard, we are extremely disappointed.
Our advice: do not book this hotel. Especially not for these prices.
We expected a hotel of this size and with this kind of image to provide decent customer service and at least make an effort to help when something this serious happens involving a guest’s reservation.
Unfortunately, we experienced none of that.
For us, this is absolutely not a hotel we can recommend.
Our experience with this hotel has been extremely disappointing, especially because of the way we were treated after making our reservation through the hotel’s official website.
Before our stay, we made a reservation directly through the hotel’s official website. We were subsequently contacted by someone pretending to be the hotel. This person had very specific information about our reservation, including our exact check-in date, the number of nights, and other information that we had only entered through the hotel’s website. Because of this, we genuinely believed the message was legitimate and came from the hotel.
We were then directed to a website through a link and made a payment for what we believed was our hotel stay.
It turned out to be a scam.
We immediately contacted the hotel and explained what had happened. We informed them that their website or reservation system appeared to have been compromised, because the scammers had access to very specific information about our booking.
Despite this, the hotel simply told us that this was our problem and our fault. There was absolutely no willingness to help us find a solution or offer any form of compensation. The message was essentially: you paid the wrong party, so now you have to pay us the full amount again.
After spending months trying to recover the money we had lost, we ultimately had no choice but to pay the hotel the full amount again.
We therefore paid twice for the same stay, without receiving any discount, compensation, or other form of assistance from the hotel.
And unfortunately, the disappointment did not end there.
When we arrived at the hotel, we brought up the situation again and asked whether they could at least think along with us and offer some form of compensation or a reasonable solution. Once again, there was absolutely no willingness to help.
On top of that, we were confronted with several additional costs that were not clearly communicated to us beforehand. This includes a €65 cleaning fee that we have to pay at the end of our stay. We also have to pay to use regular shower towels. Not even beach or pool towels — simply towels to take a shower.
For a stay that costs us more than €200 per night, we find this extremely disappointing.
The room itself also does not meet the standard we would expect for this price and given the overall appearance and image of the hotel. There is air conditioning only in the living room and no air conditioning in the bedroom, meaning the bedroom does not cool down properly. On top of that, the curtains are extremely poor, allowing a huge amount of sunlight into the room in the morning, which means we are basically woken up by the sunlight every day.
However, what disappoints us the most is the customer service and attitude towards guests.
We understand that a hotel cannot necessarily be held responsible for every type of fraud. What we do expect, however, is that a hotel takes a situation like this seriously and makes an effort to help guests who have potentially lost a significant amount of money because someone had access to highly specific booking information.
Instead, we were repeatedly made to feel that it was simply “our problem.” Even after arriving at the hotel and explaining the entire situation again, there was no attempt to find a solution or offer us any kind of goodwill gesture.
A hotel can have a beautiful appearance and a luxurious image, but ultimately, the way you treat your guests says much more about the quality of the hotel. And in that regard, we are extremely disappointed.
Our advice: do not book this hotel. Especially not for these prices.
We expected a hotel of this size and with this kind of image to provide decent customer service and at least make an effort to help when something this serious happens involving a guest’s reservation.
Unfortunately, we experienced none of that.
For us, this is absolutely not a hotel we can recommend.
Pár
Komentář přidán: 10. 9. 2025
Ubytován/a od září 2025
Disappointed!
Perhaps because we arrive from Ajaccio where in the hotel where we have our habits everything is perfect ( location, very large room sublime view, bed xxxl , beautiful swimming pool, superb gym with many appliances, super friendly team) for much cheaper, so disappointment here.
Pros: a very nice decor, a magnificent infinity pool, a superb view, a beautiful terrace, bathrobes and beautiful pool towels, smiling staff (reception, breakfast, restaurant).
The least: the shower not deep enough. If you prefer to shower with the flexible shower (I hate rain showers) you should do it carefully so as not to flood half the bathroom.
The restaurant: the table was sticky, we waited for our pizza and salad 3/4 hour. The pizza was good but the chicken salad smelled absolutely nothing, tasteless seasoning.
Breakfast: urging for what is on offer. Quite varied. although poor in dried fruits, no Corsican yogurt , and especially bread and pastries are not good! On the other hand, good homemade cakes, special mention with carrot cake
The fact that you have to go out for breakfast, when it rains and we do not offer you an umbrella, not great...
In short, quality is not related to price...
Pros: a very nice decor, a magnificent infinity pool, a superb view, a beautiful terrace, bathrobes and beautiful pool towels, smiling staff (reception, breakfast, restaurant).
The least: the shower not deep enough. If you prefer to shower with the flexible shower (I hate rain showers) you should do it carefully so as not to flood half the bathroom.
The restaurant: the table was sticky, we waited for our pizza and salad 3/4 hour. The pizza was good but the chicken salad smelled absolutely nothing, tasteless seasoning.
Breakfast: urging for what is on offer. Quite varied. although poor in dried fruits, no Corsican yogurt , and especially bread and pastries are not good! On the other hand, good homemade cakes, special mention with carrot cake
The fact that you have to go out for breakfast, when it rains and we do not offer you an umbrella, not great...
In short, quality is not related to price...
Pár
Komentář přidán: 5. 9. 2025
Ubytován/a od září 2025
Juwel an traumhafter Lage
Beautiful hotel in a dream location with great restaurant with delicious food. Friendly staff. Our ground floor room had a cozy forecourt overlooking the sea. Nice pool, however, the uncomfortable loungers would have to be replaced. Super nice beach to the left & right of the hotel, but not for children (current, no long flat entrance).
Thank you we will surely come back, but then take a room in the main part on the upper floor.
Thank you we will surely come back, but then take a room in the main part on the upper floor.
Pár
Komentář přidán: 4. 6. 2025
Ubytován/a od červen 2025
All right.
Beachfront hotel. 1 night in early June. Very, very quiet. The room on the ground floor is well equipped. Terrace with chairs and deckchairs. Bathrobes and slippers. Roller shutter that completely obscures the light. Of absolute tranquility. Breakfast on the terrace very nice. Could be a little more stocked.
Vynikající lokalita
Lieu Dit Abbartello, Olmeto, 20113, Francie|6,59 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Hôtel Abbartello: Často kladené otázky
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