La Réserve Paris Hotel & Spa
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
Lázně
Více o hotelu La Réserve Paris Hotel & Spa
La Réserve Paris Hotel & Spa
La Réserve Paris Hotel & Spa se nachází v Paříži, 1,1 km od Muzea de l'Orangerie, a nabízí bar, wellness centrum, výhled na město, restauraci, nepřetržitě otevřenou recepci, pokojovou službu a bezplatné Wi-Fi ve všech prostorách.
Hodnocení na 
Jiné
Komentář přidán: 6. 6. 2026
Ubytován/a od červen 2026
exceptional hospitality and service
The warmth, hospitality, and attention to detail Every visit reminds us why we love coming back, and we already look forward to returning again in the near future.
Reakce hotelu
Komentář přidán: 27. 6. 2026
Dear Guest,
Thank you very much for your kind words!
We are truly delighted to read that our warmth, hospitality and attention to detail make each of your visits special.
It means a great deal to us to know that you enjoy returning and we very much look forward to welcoming you back again soon.
Kind regards,
Ulrika Westin
Thank you very much for your kind words!
We are truly delighted to read that our warmth, hospitality and attention to detail make each of your visits special.
It means a great deal to us to know that you enjoy returning and we very much look forward to welcoming you back again soon.
Kind regards,
Ulrika Westin
Cestující rodiny
Komentář přidán: 15. 3. 2026
Ubytován/a od březen 2026
RACIST HOTEL AND SPA
I booked a teatime at La Réserve Paris, a so called French Palace in the very posh 8th arrondissement. When my friend, who is Middle Eastern, and I arrived, we were warmly greeted by the valet and then by the doorman. At that point, everything looked perfectly choreographed.
Then we reached the hostess in charge of reservations. She pretended to check an obviously empty reservation sheet, gave me a fake smile, and said “follow me please.” We were both in a good mood and followed her without thinking twice.
She led us to an empty room, hidden away in a dark corner, where she almost threw the teatime menu onto the table before vanishing immediately. No explanation. No welcome. No service. Just dumped there. My friend looked at me, confused, and asked, “Wasn’t there supposed to be a library?”
As I was about to get up and look for it myself, the room manager suddenly appeared and told us we would probably “be better off in a more lively place.” My friend answered, half joking, half relieved, “Oh, you came to rescue us.” Only then were we taken to the actual library, which was beautiful, bright, full of books, a fireplace, and other guests. Exactly where we should have been seated in the first place.
I then made the mistake of giving feedback. Real feedback. About the hostess’s behavior and how blatantly discriminatory it felt. The room manager’s reaction was textbook French denial. Smug, relaxed, and completely unbothered. In France, the word “racism” is apparently not something to take seriously. It is minimized, mocked, and brushed aside as if it were an overreaction rather than a lived reality.
“Of course not, madam. We would never do that. We are not like those places where these things happen. We embrace diversity. We have an international clientele. Can’t you tell? Even our waiters are Indian and Middle Eastern. We could never allow this kind of behavior here. The hostess must have made a mistake. The library is usually reserved for people with reservations.”
“We do have a reservation,” I replied.
“I assure you, we would never,” he repeated, before offering us a grapefruit pie as a token apology for this so called “miscommunication.”
Let’s be clear. This was not a misunderstanding. This was profiling, plain and simple, followed by gaslighting once it was pointed out. I wish I could say this was an isolated incident and give the hostess the benefit of the doubt. Unfortunately, this kind of treatment happens far too often, and luxury establishments like this continue to hide behind polished smiles and empty words about diversity.
If this is what “palace” service looks like, then the shine is purely decorative.
Then we reached the hostess in charge of reservations. She pretended to check an obviously empty reservation sheet, gave me a fake smile, and said “follow me please.” We were both in a good mood and followed her without thinking twice.
She led us to an empty room, hidden away in a dark corner, where she almost threw the teatime menu onto the table before vanishing immediately. No explanation. No welcome. No service. Just dumped there. My friend looked at me, confused, and asked, “Wasn’t there supposed to be a library?”
As I was about to get up and look for it myself, the room manager suddenly appeared and told us we would probably “be better off in a more lively place.” My friend answered, half joking, half relieved, “Oh, you came to rescue us.” Only then were we taken to the actual library, which was beautiful, bright, full of books, a fireplace, and other guests. Exactly where we should have been seated in the first place.
I then made the mistake of giving feedback. Real feedback. About the hostess’s behavior and how blatantly discriminatory it felt. The room manager’s reaction was textbook French denial. Smug, relaxed, and completely unbothered. In France, the word “racism” is apparently not something to take seriously. It is minimized, mocked, and brushed aside as if it were an overreaction rather than a lived reality.
“Of course not, madam. We would never do that. We are not like those places where these things happen. We embrace diversity. We have an international clientele. Can’t you tell? Even our waiters are Indian and Middle Eastern. We could never allow this kind of behavior here. The hostess must have made a mistake. The library is usually reserved for people with reservations.”
“We do have a reservation,” I replied.
“I assure you, we would never,” he repeated, before offering us a grapefruit pie as a token apology for this so called “miscommunication.”
Let’s be clear. This was not a misunderstanding. This was profiling, plain and simple, followed by gaslighting once it was pointed out. I wish I could say this was an isolated incident and give the hostess the benefit of the doubt. Unfortunately, this kind of treatment happens far too often, and luxury establishments like this continue to hide behind polished smiles and empty words about diversity.
If this is what “palace” service looks like, then the shine is purely decorative.
Jiné
Komentář přidán: 13. 3. 2026
Ubytován/a od březen 2026
Intimate and Incredible we LOVED it!
We stayed in the Eiffel Suite and it was amazing. So much space, a well equipped room with wet bar, coffee etc. The whole stay was perfection. The butler staff took extra care of us, the spa was amazing and the restaurants were delicious. We cannot wait to return. Thank you La Reserve for making our Paris dreams come true.
Reakce hotelu
Komentář přidán: 17. 3. 2026
Dear Guest,
Thank you so much for your wonderful review!
We are so happy to read that your stay in the Eiffel Suite exceeded your expectations and that you enjoyed its space, the amenities and personalized attention from our butlers. It is also gratifying to read that the spa, dining and overall experience contributed to making your stay in Paris so "incredible".
We look forward to welcoming you back soon and helping create even more unforgettable moments at La Réserve!
Warm regards,
Ulrika Westin
Thank you so much for your wonderful review!
We are so happy to read that your stay in the Eiffel Suite exceeded your expectations and that you enjoyed its space, the amenities and personalized attention from our butlers. It is also gratifying to read that the spa, dining and overall experience contributed to making your stay in Paris so "incredible".
We look forward to welcoming you back soon and helping create even more unforgettable moments at La Réserve!
Warm regards,
Ulrika Westin
Cestující rodiny
Komentář přidán: 10. 3. 2026
Ubytován/a od březen 2026
A perfect Sunday meal
We had lunch at the restaurant, the pagoda, a welcoming, warm place with discreet and efficient staff and extremely kind
The meal was excellent and the wine selection faultless
The meal was excellent and the wine selection faultless
Reakce hotelu
Komentář přidán: 17. 3. 2026
Cher Client,
Un grand merci pour votre retour si positif ! Nous sommes ravis que vous ayez apprécié l’accueil, le service et la qualité de notre cuisine et de nos vins. Vos compliments sont une belle récompense pour toute notre équipe de La Pagode, qui se fait un plaisir de rendre chaque expérience mémorable.
Nous espérons vous accueillir à nouveau très bientôt !
Bien à vous,
Ulrika Westin
Un grand merci pour votre retour si positif ! Nous sommes ravis que vous ayez apprécié l’accueil, le service et la qualité de notre cuisine et de nos vins. Vos compliments sont une belle récompense pour toute notre équipe de La Pagode, qui se fait un plaisir de rendre chaque expérience mémorable.
Nous espérons vous accueillir à nouveau très bientôt !
Bien à vous,
Ulrika Westin
Jiné
Komentář přidán: 4. 1. 2026
Ubytován/a od leden 2026
Our New Favorite Hotel in Paris
We’ve visited Paris dozens of times and La Reserve is our new favorite. Small, luxurious but not stuffy, with a wonderful spa, several delicious dining options, and an extremely friendly and helpful staff, the hotel has a quiet entrance across from a park yet minutes from the Champs Élysée.
Reakce hotelu
Komentář přidán: 22. 1. 2026
Dear Guest,
Thank you so much for sharing your wonderful experience!
I am very happy to read that La Reserve has become your new favorite hotel in Paris! It is great to know that you enjoyed the luxury, tranquility and the convenience of the location.
We hope to have the pleasure of welcoming you back soon!
Kind regards,
Ulrika Westin
Thank you so much for sharing your wonderful experience!
I am very happy to read that La Reserve has become your new favorite hotel in Paris! It is great to know that you enjoyed the luxury, tranquility and the convenience of the location.
We hope to have the pleasure of welcoming you back soon!
Kind regards,
Ulrika Westin
Vynikající lokalita
42 Avenue Gabriel, 8. pařížský obvod, Paříž, 75008, Francie|1,91 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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La Réserve Paris Hotel & Spa: Často kladené otázky
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