Lancaster Accra Hotel

Name: Lancaster Accra Hotel
Address: Liberation Rd, Accra, 00233, Ghana, Accra, Greater Accra, 00233, Ghana

+ 64

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Rychlá fakta

Příjezd od:	15:00
Odjezd před:	12:00
Snídaně	Možnost snídaně
Domácí mazlíčci	Domácí mazlíčci zakázáni
Děti	V tomto hotelu vidí děti rádi

Vybavení

Wi-Fi

Parkování

Klimatizace

Doprava z/na letiště

Bazén

Fitcentrum

Více o hotelu Lancaster Accra Hotel

Lancaster Accra Hotel

Experience an abundance of unparalleled facilities and features at Lancaster Accra.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Reception assistance is offered at the hotel featuring concierge service.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.At Lancaster Accra, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary. Begin your day carefree at Lancaster Accra, as complimentary breakfast is offered for your convenience.

Hodnocení na

Co zaujalo cestovatele

Obchodní cestující

Komentář přidán: 29. 10. 2025

Ubytován/a od říjen 2025

As always, excellent level

I have been coming to this hotel for about 6 years. Now it has been renovated and a new GM has arrived, very good and professional. Great Service and Staff

Cestující rodiny

Komentář přidán: 12. 4. 2026

Ubytován/a od duben 2026

Not what it use to be!!

I am extremely disappointed with my recent experience at Lancaster Hotel. I have been a loyal customer of the pool area for many years, dating back to when it operated as the Golden Tulip, but the decline in standards is now impossible to ignore and regrettably, I will not be returning.
The level of customer service has deteriorated significantly, several staff members were openly rude, dismissive, and unprofessional, showing little regard for guest experience.
This is a stark contrast to the high standards the hotel once upheld.
Even more concerning was the complete lack of attention to safety at the pool. The lifeguard spent most of his time on his phone instead of supervising the pool area. With children present, this behaviour is not only negligent but potentially dangerous and entirely unacceptable.
To make matters worse, I was asked by a member of staff called Bernard to pay for an ice cream using his personal MoMo account. This is wholly inappropriate and raises serious concerns about the hotel’s internal processes, accountability, and integrity.
It is deeply disappointing to see what was once a reputable and trusted establishment fall so far below acceptable standards.
Urgent action is needed to address staff conduct, safety procedures, and basic operational practices. Until then, I cannot recommend this hotel and, after many years of loyalty, I will not be returning.

Obchodní cestující

Komentář přidán: 22. 11. 2025

Ubytován/a od listopad 2025

“A rotten apple sits in a corner of the kitchen.”

“A rotten apple sits in a corner of the kitchen.” you have a very displeasing person at the front desk. She does not belomg there. Otherwise good ecperience overall.

Obchodní cestující

Komentář přidán: 17. 9. 2025

Ubytován/a od září 2025

A stuff made me feel so embarrassed because I didn’t know you’re subject to a scan anytime you renter the building

Very bad experience,all the kinds of food I wanted wasn’t available,some stuff were very disrespectful towards me.
I really suggest they undergo customer service training

Obchodní cestující

Komentář přidán: 2. 6. 2025

Ubytován/a od květen 2025

Don’t trust the ‘free’ cancellation policy

I had to cancel my trip to Accra due to a death in the family and wanted to make the most of Lancaster Hotel Accra’s advertised free cancellation policy. I cancelled my stay easily enough but have struggled to get a full refund as I am entitled to according to the policy. My first email was totally ignored and my 2nd and 3rd email received a reply that they were ‘looking into the issue’. Luckily I was able to lodge a dispute through my bank and receive the refund that way but it shouldn’t be that hard (the tours I had booked refunded me within 24 hrs). Overall a very poor experience