Colaba Suites
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Rychlá fakta
Příjezd od: | 12:00 |
|---|---|
Odjezd před: | 11:00 |
Více o hotelu Colaba Suites
Colaba Suites
Location A very nice option for those who like to be on the move! Hotel «Colaba Suites» is located in Mumbai. This hotel is located in 15 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Gateway of India, National Gallery of Modern Art and Prince of Wales Museum.At the hotel If you travel by car, you can park in a parking zone.
Komentář přidán: 13. 11. 2023
Ubytován/a od prosinec 2022
Fantastic
A hidden gem in the heart of the city. The perfect blend of luxury and charm….
overall it was awesome experience …
Reakce hotelu
Komentář přidán: 17. 11. 2023
Greetings from Colaba suites!!
Thank you for an awesome review!
It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience.
We look forward to welcoming you back soon.
With Warm regards,
Colaba Suites and team
Komentář přidán: 7. 11. 2023
Ubytován/a od listopad 2023
Cockroaches on bed
I changed my hotel midnight
The hotel refused to provide a refund saying "kabhi kabhi aa jate cockroaches, subah saaf karwa denge"
Reakce hotelu
Komentář přidán: 10. 11. 2023
Greetings from Colaba Suites!!
Your comments have highlighted a cause of concern for us and I would like to assure you that this is an inadvertent deviation from our standards of hospitality. No one has ever won an argument with a guest, hence I wish to extend my unconditional apology to you.
I am personally investigating this matter thoroughly and going forward all appropriate measures will be taken to ensure we avoid similar recurrences. With all humility and due respect, I must inform you that we have innumerable guests staying with us who will swear by our hospitality and customer-friendly services.
I hope your feedback does not mar the otherwise positive perception of our hotel and we sincerely look forward to another opportunity of redeeming ourselves and serving you better in the near future.
With Warm Regards,
Colaba Suites and Team
Komentář přidán: 26. 11. 2023
Ubytován/a od listopad 2023
Good location, Good for family ,friendly staff friendly service,neat and clean environment, colaba market and hotels for
Reakce hotelu
Komentář přidán: 29. 11. 2023
Greetings!!
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you were happy with our family room, and that our staff's friendly behavior left a positive impression on you.
The location of our hotel, right near the Gateway of India, is indeed a plus point, and we're delighted it added to your experience of living the Mumbai life. We strive to provide our guests with convenience and easy access to the vibrant surroundings.
With Warm Regards,
Colaba Suites and Team.
Komentář přidán: 17. 11. 2023
Ubytován/a od říjen 2023
Horrible Hotel
Reakce hotelu
Komentář přidán: 29. 11. 2023
Greetings from Colaba Suites!!
We sincerely apologize for the deeply disappointing experience you encountered during your recent stay at our hotel. Your feedback is both disheartening and concerning, and we appreciate you bringing these issues to our attention.
Firstly, we extend our sincere apologies for the perceived lack of cleanliness, and we are actively investigating and addressing the concerns you raised. Cleanliness and comfort are non-negotiable aspects of our service, and we regret that we fell short of meeting your expectations.
Regarding the availability of rooms and the interaction with our reception staff, we are investigating the miscommunication and apparent rudeness you encountered. This behavior is not reflective of our standard of service, and appropriate action will be taken.
The presence of cockroaches is a serious matter, and we assure you that our pest control measures will be intensified immediately to eradicate this issue and prevent any recurrence.
We understand the importance of a comfortable and clean environment for our guests, and we are committed to rectifying these issues promptly.
With warm regards
Colaba suites and team
Komentář přidán: 30. 10. 2023
Ubytován/a od říjen 2023
Accommodation and service were great.
Reakce hotelu
Komentář přidán: 3. 11. 2023
Greetings from Colaba Suites!!
Thank you for an awesome review!
It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience.
We look forward to welcoming you back soon.
With Warm regards,
Colaba suites and Team
Velmi dobrá lokalita
4th Floor,Near Radio Club,Behind Gulf Hotel,Colaba, Mumbai City, Mumbaj, 400005, Indie|14,82 km z centra města
Příjezd a odjezd
Příjezd od:
12:00
Odjezd před:
11:00
Užitečné informace
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