Hotel Claila
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Rychlá fakta
Příjezd od: | 13:00 |
|---|---|
Odjezd před: | 10:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
24hodinová recepční služba
Kouření zakázáno
Výtah
Více o hotelu Hotel Claila
Hotel Claila
Hotel Claila se nachází v Palazzo Turchi, historické památkově chráněné budově v centru města Francavilla al Mare, 300 metrů od pláže. Pokoje jsou klimatizované a individuálně zařízené. Snídaně v hotelu Claila zahrnuje domácí pečivo a čerstvé ovoce.
Hodnocení na 
Cestující rodiny
Komentář přidán: 16. 3. 2026
Ubytován/a od březen 2026
If you want quality and efficiency
Beautiful and welcoming hotel
The owners and polite staff friendly and helpful at all times.
Recently renovated to the smallest detail with comfort and attention in making the stay of its guests in technology and absolute privacy.
Highly recommended
The owners and polite staff friendly and helpful at all times.
Recently renovated to the smallest detail with comfort and attention in making the stay of its guests in technology and absolute privacy.
Highly recommended
Pár
Komentář přidán: 7. 7. 2025
Ubytován/a od červenec 2025
First time Adriatic Sea
Not to stop at appearances but to go beyond ....
It was the first holiday experience on the Adriatic coast and the skepticism of the novelty was immediately compensated when we arrived at the Claila hotel: friendliness, hospitality and, above all, excellent humanity. The owners and staff of the hotel made us feel immediately at home. Day by day they suggested how to move to better enjoy the holiday. We were guests at the beach at Lido Cortesito, nothing short of fantastic as staff and services offered. It is when we say: holiday to repeat, not because I did not understand it, but to relive those values that make us feel good. Thank you, everyone.
It was the first holiday experience on the Adriatic coast and the skepticism of the novelty was immediately compensated when we arrived at the Claila hotel: friendliness, hospitality and, above all, excellent humanity. The owners and staff of the hotel made us feel immediately at home. Day by day they suggested how to move to better enjoy the holiday. We were guests at the beach at Lido Cortesito, nothing short of fantastic as staff and services offered. It is when we say: holiday to repeat, not because I did not understand it, but to relive those values that make us feel good. Thank you, everyone.
Cestující rodiny
Komentář přidán: 21. 11. 2025
Ubytován/a od září 2025
Sisters Traveling to Abruzzi
Lovely hotel. I have never felt more welcome in a hotel than I did while staying here with family. Ilaria went above and beyond to help us acclimate, providing amenities, directions and any other things we needed. The room was comfortable with a lot of storage for three of us together. The location was convenient to shopping, transportation, and the beach. The common areas were beautiful and comfortable. The breakfasts were outstanding. Highly recommend.
Cestující rodiny
Komentář přidán: 21. 11. 2025
Ubytován/a od září 2025
Three Sisters travel to Italy to find their roots !
Hotel Claila is lovely. Our room was clean and roomy. The breakfast is in beautiful large antique filled room and was delicious every day. More importantly was the fact that we were treated like family. Hillary, the owner assisted us with finding rides, finding our way around Francavilla and always showing an interest in what we were doing. I would very highly recommend this hotel.
Pár
Komentář přidán: 7. 7. 2025
Ubytován/a od červenec 2025
Three-day vacation already ruined on the second day. - Negative experience -
I stayed with a friend in Francavilla c/o the “Hotel Claila” from 2 to 5 July ’25.
I state that I had known the place last year and all in all I had reported a positive impression if I except for a few details that I had considered of little importance, but that today I consider essential to describe what happened.
Last year at breakfast my friend asked for lactose-free products. The owner had provided us with cookies and snacks. While consuming the products, my friend, looking for the expiry date of the cookies on the wrapper, observed that this was not stamped, so we had asked the breakfast lady to show us the entire package. So we realized that the date reported had already passed a while, so the content had expired. We had reported this discreetly, only before leaving, on the last day and directly to the owner to avoid “inadvertent” administration to any other guests.
This year the same episode was repeated with the same biscuits with no expiration date along with two other products. To the request to see the expiration dates this time the room attendant reports to the owner who shows up with the packages of two out of three products, not expired, and to the request to be able to see the other unpresented packaging corresponding to the expired product of the previous year, the owner turns to us loudly and in an extremely offensive way especially towards my friend saying that we were the ones who had already given problems the year before and explicitly inviting us not to return to “his hotel”. Attempting to point out that the third box was missing to check the expiry date, the owner repeated: “Every comment is superfluous; I refuse to listen to you.” Extremely arrogant and/or unable to comment because he was wrong as documented by the episode the year before?!
This is the much-vaunted family welcome, so much so that it provoked tears in my friend who felt attacked literally with inappropriate words in front of so many customers who probably unsuspecting could draw wrong conclusions about us.
But are there really such people? Yes, if you want to risk experiencing the same unpleasant emotion; if it is the first time that he has made you stay, he will not say no!
I have read other reviews from other customers about similar situations and wonder: is it possible that this gentleman as the only answer in any case, in negative reviews, regardless, always says he is right and that therefore it is superfluous for him to comment? Where does respect for your customers remain? Maybe it ends after prepayment of the stay?
I also remind all the staff that the customers you are looking at are people who have worked a whole year without interruption and you are not able to give just three days of peace of mind as in my case.
I'm not hiding, my name is Pasqua Michele and you own the copy of my documents, so if you answer me try to be convincing, in life there is nothing superfluous.
I state that I had known the place last year and all in all I had reported a positive impression if I except for a few details that I had considered of little importance, but that today I consider essential to describe what happened.
Last year at breakfast my friend asked for lactose-free products. The owner had provided us with cookies and snacks. While consuming the products, my friend, looking for the expiry date of the cookies on the wrapper, observed that this was not stamped, so we had asked the breakfast lady to show us the entire package. So we realized that the date reported had already passed a while, so the content had expired. We had reported this discreetly, only before leaving, on the last day and directly to the owner to avoid “inadvertent” administration to any other guests.
This year the same episode was repeated with the same biscuits with no expiration date along with two other products. To the request to see the expiration dates this time the room attendant reports to the owner who shows up with the packages of two out of three products, not expired, and to the request to be able to see the other unpresented packaging corresponding to the expired product of the previous year, the owner turns to us loudly and in an extremely offensive way especially towards my friend saying that we were the ones who had already given problems the year before and explicitly inviting us not to return to “his hotel”. Attempting to point out that the third box was missing to check the expiry date, the owner repeated: “Every comment is superfluous; I refuse to listen to you.” Extremely arrogant and/or unable to comment because he was wrong as documented by the episode the year before?!
This is the much-vaunted family welcome, so much so that it provoked tears in my friend who felt attacked literally with inappropriate words in front of so many customers who probably unsuspecting could draw wrong conclusions about us.
But are there really such people? Yes, if you want to risk experiencing the same unpleasant emotion; if it is the first time that he has made you stay, he will not say no!
I have read other reviews from other customers about similar situations and wonder: is it possible that this gentleman as the only answer in any case, in negative reviews, regardless, always says he is right and that therefore it is superfluous for him to comment? Where does respect for your customers remain? Maybe it ends after prepayment of the stay?
I also remind all the staff that the customers you are looking at are people who have worked a whole year without interruption and you are not able to give just three days of peace of mind as in my case.
I'm not hiding, my name is Pasqua Michele and you own the copy of my documents, so if you answer me try to be convincing, in life there is nothing superfluous.
Velmi dobrá lokalita
Via Nazionale Adriatica 123, Francavilla al Mare, 66023, Itálie|0,29 km z centra města
Příjezd a odjezd
Příjezd od:
13:00
Odjezd před:
10:00
Užitečné informace
Domácí mazlíčci zakázáni
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Hotel Claila: Často kladené otázky
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