Fairmont Banff Springs

Name: Fairmont Banff Springs
Address: 405 Spray Avenue, Banff, T1L 1J4, Kanada, Banff, Alberta, T1L 1J4, Kanada

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Rychlá fakta

Příjezd od:	16:00
Odjezd před:	12:00
Snídaně	Možnost snídaně
Domácí mazlíčci	Domácí mazlíčci povoleni za příplatek
Děti	V tomto hotelu vidí děti rádi

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Fitcentrum

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Více o hotelu Fairmont Banff Springs

Fairmont Banff Springs

Tento resort, postavený v roce 1888, je stylizován podle skotského baronského hradu a je národní historickou památkou. Nachází se v národním parku Banff a nabízí 11 restaurací a 14 obchodů.

Hodnocení na

Co zaujalo cestovatele

Cestující rodiny

Komentář přidán: 15. 4. 2026

Ubytován/a od duben 2026

Top stay!!

It was a perfect stay! As an All Accor Limitless member we got a nice upgrade to a larger suite. Top welcome, top breakfast and nice hotel.

Reakce hotelu

Komentář přidán: 17. 4. 2026

We zijn blij dat u een perfect verblijf in ons resort heeft gehad en genoten heeft van de upgrade, het ontbijt en onze warme gastvrijheid.
We stellen uw vriendelijke woorden zeer op prijs en hopen u in de toekomst weer te mogen verwelkomen in het Kasteel in de Rockies.
Met vriendelijke groet,
~ Fairmont Banff Springs

Pár

Komentář přidán: 23. 7. 2026

Excellent hotel

The hotel staff attended to our every need. We booked a King room, however the room had a very small and almost unusable bathroom. The Duty Manager listened to our concerns and immediately moved us to a more suitable room which we were very happy with. We would have no hesitation returning to this hotel.

Pár

Komentář přidán: 23. 7. 2026

Iconic Hotel

We stayed here for 2 nights as part of our Rocky Mountaineer experience. The hotel is majestic, a heritage listed building, which means you can renovate but not move walls.
We booked a Gold room, it was on the fifth floor where the club is located. The room is average size, with a robe, safe, iron & ironing board, robes for 2 and slippers. A king size bed was ok, pillows I didn’t like that much. A chair, coffee table, wall mounted tv, a desk & chair, large side table with drawers. The air conditioning did not work very well, we had to get a fan bought into the room. Our biggest disappointment was the bathroom.
It was very very small. A single vanity that was cut away to accommodate the toilet and a walk in shower. The water pressure was ok, water hot with a hand held shower and a rain head. A nook for your shampoo, even though shampoo, conditioner & body wash is supplied. A shaving magnified mirror on the wall with a night light. You could not have 2 people in the bathroom. There was a drawer under the vanity to store a few things in and 2 shelves above the toilet for more of your toiletries. The towels were nice and plenty of them.
The club was very good. Plenty of seating whether its at a table, lounge chairs or couches by the fire. Food was excellent – salads, cheeses, hot food, water, soft drinks, all free. Alcohol you had to pay for. We ate breakfast here too. It was also excellent. Fresh fruit, cereals, juices, smoothies, teas, coffee, pastries, eggs, potatoes etc.. a great variety.
Staff have been very helpful and lovely, could not fault them.
The hotel is walking distance, about 2 kms (I think) to downtown Banff which is very lovely.

Pár

Komentář přidán: 22. 7. 2026

Some parts were wonderful, but others felt crowded, dated and surprisingly ordinary for the price.

We stayed at the Fairmont Banff Springs with fairly high expectations. I was picturing something closer to the Balmoral in Edinburgh: historic, polished and highly personalized. What we experienced felt more like an upscale Hilton inside a beautiful old building.
Our room was on the sixth floor. The hotel is older, which is part of its character, but the bathroom was unbelievably small. Smaller-than-the-closet small. Throughout the stay, I also felt like we were part of a large crowd rather than guests receiving a personalized luxury experience.
There were some real bright spots. Don at the concierge desk was amazing. He spent a great deal of time helping us plan activities and was one of the best parts of our stay. The staff at Rundle Bar were also warm and friendly, and we liked the relaxed, open-seating setup. I loved that they went out of their way to reserve a table for us to watch the England game on my birthday.
The dining experiences were mixed. The Italian restaurant was excellent food and attentive friendly service. The steak restaurant was fairly forgettable, although the staff were lovely. We also did a fine-dining experience in the dome, and both the food and service were excellent.
The Vermillion Room was the biggest dining disappointment. Breakfast was served there each day, and while the buffet had a large selection, the food was generally bland and usually cold. Don't even get me started on how long the toaster take to toast bread. The made-to-order items were better, but they took a long time to arrive. It felt more focused on quantity than quality.
Almost daily, staff were cleaning nearby tables with a spray bottle, and the mist drifted onto our table. When I raised it with the manager, his response was that the cleaner was food grade. Noted. Apparently it is fine to spray guests with chemicals as long as they are food grade.
We also saw an employee in the coffee shop handling ready-to-eat food with bare hands and then touching other items, including their clothing. That was concerning and did not reflect the food-handling standards I would expect from a Fairmont. (I will say that I witnessed this questionable food handling process at other locations in Banff also).
The outdoor furniture throughout the property also looked dirty and poorly maintained. The pool area was especially underwhelming. It had more of a YMCA feel than a luxury resort pool.
The location is excellent. It is easy to walk into Banff or take a short bus ride, and that convenience was a major reason we chose this hotel.
We also visited the Fairmont Chateau Lake Louise for afternoon tea. Although we were only there for a few hours, the overall experience, including the lobby and common areas, felt more attentive, polished and luxurious. We chose Banff Springs because of its proximity to town, but after visiting Lake Louise, we did regret not staying there instead.
Overall, the Fairmont Banff Springs has history, a beautiful setting, a convenient location and some excellent staff. However, it did not consistently deliver the polished, personalized luxury experience we expected for the elevated price point

Anonymní cestovatel

Komentář přidán: 20. 7. 2026

Ubytován/a od červenec 2026

All the staff were so helpful
Service was wonderful.
The pool area was beautiful but too crowded to enjoy it.

Vynikající lokalita

4,8

405 Spray Avenue, Banff, T1L 1J4, Kanada|1,68 km z centra města

Příjezd a odjezd

Příjezd od:

16:00

Odjezd před:

12:00

Užitečné informace

Děti

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Domácí mazlíčci

Domácí mazlíčci povoleni za příplatek

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Cena snídaně

573 Kč (≈ 38 CAD) za osobu

Důležité informace od hotelu

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Breakfast is included in Fairmont Gold Room's rate. Please note: Parking is $35 per night for self parking and $49 per night for valet parking. This does not include the park fees. Guests do have in-and-out privileges when parking at the hotel. Parking spots are not reserved. Please note a maximum of 2 pets are allowed in each guest room.

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