Inn on the Harbour
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
24hodinová recepční služba
Kouření zakázáno
Prádelna
Více o hotelu Inn on the Harbour
Inn on the Harbour
Inn on the Harbour nabízí ubytování v destinaci Prince Rupert. Tento hotel se 3 hvězdičkami nabízí kola zdarma, sdílený lounge a bezplatné Wi-Fi. Na místě je k dispozici soukromé parkoviště.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 13. 7. 2026
Ubytován/a od červenec 2026
Staff was first rate! Very courteous and friendly. Room was clean and bed was comfortable. One of the best places I’ve stayed at recently.
Cestující rodiny
Komentář přidán: 31. 5. 2026
Ubytován/a od květen 2026
Charged when i didn't even stay there!
I booked 2 nights at Inn on the Harbour but had to cancel when I changed my route. I canceled months ahead and it was a free cancelation. However, on the day I was originally due to stay, Inn on the Harbour took £108.81 from my bank account. I protested, they apologised but because of GBP£-CDN$ conversion charges I was refunded only £102.18, leaving me to pay £6.63 for a mistake that was not mine. As I had never even stayed at Inn on the Harbour and cancelled long beforehand, I did not think I should bear any charges or take responsibility and asked this to be paid back to me. I protested to the hotel but they never contacted me again.
I then tried to complain to booking.com. They contacted the hotel at least twice but again no reply. Unacceptable of Inn on the Harbour to do this to me.
I then tried to complain to booking.com. They contacted the hotel at least twice but again no reply. Unacceptable of Inn on the Harbour to do this to me.
Cestující ve skupině
Komentář přidán: 15. 5. 2026
Ubytován/a od květen 2026
Unfortunate
Unfortunately our stay was less than pleasurable. The staff were not friendly at all. Our room was dirty, hair, dust, things on walls.
For 250$ a night youre definitely better off with somewhere else.
For 250$ a night youre definitely better off with somewhere else.
Cestující ve skupině
Komentář přidán: 15. 5. 2026
Ubytován/a od květen 2026
Awful
We rented the " family suite" which advertises as for six people.
The room was extremely small, the bathroom was the size of a closet, and the fridge ruined our food.
There was hair all over the beds when we first arrived and the toilet hadn't been cleaned.
Really disappointing for 300$ a night. The hotel lobby also had a very strong sulfur odor which the staff tried to diffuse with essential oils.
The room was extremely small, the bathroom was the size of a closet, and the fridge ruined our food.
There was hair all over the beds when we first arrived and the toilet hadn't been cleaned.
Really disappointing for 300$ a night. The hotel lobby also had a very strong sulfur odor which the staff tried to diffuse with essential oils.
Pár
Komentář přidán: 26. 4. 2026
Ubytován/a od duben 2026
Disappointment On The Harbour!
The hotel is well located and providing you book a room overlooking the harbour it has good views. The room my wife and I had was reasonably spacious with a comfortable bed, but it had inadequate lighting particularly in the bathroom which just had a single rather dim mirror light.
The reason I am giving this hotel only 2 stars is largely because of the staff. Some of the front desk staff didn’t come across as welcoming and seemed indifferent towards us as guests particularly when we asked for information. A not inexpensive hotel like this without a restaurant should be able to recommend or at least have a list of local cafes/restaurants for its guests to choose to eat at, but this hotel apparently didn’t. Maybe the attitude of some of the staff was because they hadn't had sufficient training in the hotel business, or perhaps they were just bored and disillusioned with their job. One member of staff who came across as particularly unfriendly and abrupt to the point of being rude was the lady whose job it seemed was to guard the food for the guests’ complimentary breakfast. We got the feeling that she really didn't want us there and she snapped at my wife and I for not putting our used plates, cutlery, and mugs in a washing up bowl on a trolley even though there was so sign indicating that we should do that. On our second morning we decided that we didn’t want another encounter with this lady, so we decided not to have the complimentary breakfast and instead we went to a local coffee shop. Although we had booked for three nights at the Inn on the Harbour, we decided to cancel the remainder of our stay there and move to the Crest Hotel, a few hundred yards along the road, where we spent the rest of our time in Prince Rupert. The Crest is excellent, a bit more expensive than the Inn on the Harbour, but well worth it in my view, not least because it has a very good restaurant. To compare these two hotels is like comparing chalk with cheese.
The reason I am giving this hotel only 2 stars is largely because of the staff. Some of the front desk staff didn’t come across as welcoming and seemed indifferent towards us as guests particularly when we asked for information. A not inexpensive hotel like this without a restaurant should be able to recommend or at least have a list of local cafes/restaurants for its guests to choose to eat at, but this hotel apparently didn’t. Maybe the attitude of some of the staff was because they hadn't had sufficient training in the hotel business, or perhaps they were just bored and disillusioned with their job. One member of staff who came across as particularly unfriendly and abrupt to the point of being rude was the lady whose job it seemed was to guard the food for the guests’ complimentary breakfast. We got the feeling that she really didn't want us there and she snapped at my wife and I for not putting our used plates, cutlery, and mugs in a washing up bowl on a trolley even though there was so sign indicating that we should do that. On our second morning we decided that we didn’t want another encounter with this lady, so we decided not to have the complimentary breakfast and instead we went to a local coffee shop. Although we had booked for three nights at the Inn on the Harbour, we decided to cancel the remainder of our stay there and move to the Crest Hotel, a few hundred yards along the road, where we spent the rest of our time in Prince Rupert. The Crest is excellent, a bit more expensive than the Inn on the Harbour, but well worth it in my view, not least because it has a very good restaurant. To compare these two hotels is like comparing chalk with cheese.
Reakce hotelu
Komentář přidán: 20. 5. 2026
Thank you for taking the time to share your detailed feedback. While I’m pleased to hear you enjoyed the Harbour views, spacious room, and comfortable bed, I am very sorry that your overall experience did not meet expectations.
What you described regarding the service you received from several team members is disappointing to read and certainly not the level of hospitality we aim to provide. Every guest should feel welcomed, valued, and supported throughout their stay, and I sincerely apologize that this was not your experience. Your comments about the lack of dining recommendations, the interactions at the front desk, and especially your breakfast experience have been shared with our management team for immediate review and follow-up.
We also appreciate your feedback regarding the bathroom lighting, as guest comments help us identify areas where improvements are needed.
It is particularly concerning to hear that your experience led you to shorten your stay. We regret that we were unable to provide the level of comfort and service you were looking for during your visit to Prince Rupert.
Thank you again for your candid comments. We truly value feedback like yours as it gives us the opportunity to improve both our guest experience and staff training moving forward.
What you described regarding the service you received from several team members is disappointing to read and certainly not the level of hospitality we aim to provide. Every guest should feel welcomed, valued, and supported throughout their stay, and I sincerely apologize that this was not your experience. Your comments about the lack of dining recommendations, the interactions at the front desk, and especially your breakfast experience have been shared with our management team for immediate review and follow-up.
We also appreciate your feedback regarding the bathroom lighting, as guest comments help us identify areas where improvements are needed.
It is particularly concerning to hear that your experience led you to shorten your stay. We regret that we were unable to provide the level of comfort and service you were looking for during your visit to Prince Rupert.
Thank you again for your candid comments. We truly value feedback like yours as it gives us the opportunity to improve both our guest experience and staff training moving forward.
Velmi dobrá lokalita
720 1st Avenue West, Prince Rupert, V8J3V6, Kanada|1,43 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
11:00
Užitečné informace
V tomto hotelu vidí děti rádi
Všechny věkové kategorie
740 Kč (CAD49) za osobu a noc
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Možnost snídaně
Možnosti snídaně
Snídaně na západní způsob
Čas snídaně
07:00–10:00 od pondělí do neděle
Informujte prosím Inn on the Harbour o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. V souladu s nařízeními úřadů usilujícími o omezení šíření koronaviru (covid-19) nepřijímá toto ubytování po dobu platnosti nařízení hosty z určitých zemí. V reakci na situaci týkající se koronaviru (covid-19) platí v tomto ubytování v současné době dodatečná bezpečnostní a hygienická opatření. Nabídka jídla a nápojů může být v tomto ubytování z důvodu situace týkající se koronaviru (covid-19) omezená nebo nedostupná. V souladu s nařízeními úřadů usilujícími o omezení šíření koronaviru (covid-19) přijímá toto ubytování po dobu platnosti nařízení rezervace pouze za účelem výkonu povolání / od osob s cestovním povolením. Při příjezdu proto musí být doložena potřebná dokumentace. Pokud tak neučiníte, bude vaše rezervace na místě zrušena. V důsledku situace týkající se koronaviru (COVID-19) toto ubytování dočasně pozastavilo možnost transferu. Z důvodu situace týkající se koronaviru (covid-19) platí v tomto ubytování určitá opatření pro zajištění bezpečnosti hostů a personálu. Některé služby a vybavení proto mohou být omezeny nebo nedostupné. V reakci na situaci týkající se koronaviru (covid-19) se v tomto ubytování vyžaduje dodržování stanovených rozestupů. Z důvodu situace týkající se koronaviru (covid-19) se prosím ujistěte, že rezervujete ubytování v souladu s vládními nařízeními platnými v dané destinaci, mezi které mimo jiné může patřit zákaz cestování za některými účely a maximální povolená velikost skupiny. Z důvodu koronaviru (covid-19) je povinné nosit roušku ve všech společných vnitřních prostorách. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, extra guests are charged CAD $20 per person. Guests are kindly requested to inform the property prior to arrival of what type of transportation they will be arriving with. For groups, guests are kindly requested to provide the hotel with a list of names per room prior to arrival.
Hotel přijímá následující platební metody:
Cash
Inn on the Harbour: Často kladené otázky
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