Auberge De La Pointe
+ 81
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Fitcentrum
Více o hotelu Auberge De La Pointe
Auberge De La Pointe
Tento hotel s výhledem na řeku sv. Vavřince se nachází 10 minut jízdy od centra Rivière-du-Loup. Nabízí elegantní restauraci, lázeňské procedury a klasické pokoje s bezplatným Wi-Fi. Auberge de la Pointe má pokoje s kávovarem a lednicí.
Hodnocení na 
Cestující rodiny
Komentář přidán: 24. 7. 2026
Ubytován/a od červenec 2026
Stellar overnight stop in RDL
Excellent overnight stay as we passed through Rivière du Loup. Clean and comfortable room, firm beds, nice linens and a beautiful patio with an elevated view of the St. Lawrence. Don’t sleep on dinner in the dining room. Creative and local flavours beautifully presented by lovely waitstaff.
Pár
Komentář přidán: 22. 8. 2026
Ubytován/a od srpen 2026
Crappy motel room, abusive unprofessional owner
Did not stay overnight… experience occurred August 15, 2026
Advertises online as a peaceful resort, showing online pictures of lovely interior and exterior spaces. Do not fall for their bait & switch tactics. We were sent to a crappy motel room in a separate building on the property. Old, rundown building with exterior room access, no view, lumpy beds, sink in outer bedroom, and musty stale air triggering an immediate asthmatic reaction. Yuck!
We set up a portable air purifier and escaped the room to enjoy the resort amenities. We were directed to an exterior patio by front desk staff and invited to enjoy fire tables and a view. On patio, staff were banging around, clearly setting up for some event. No chairs around fire tables. When I said I needed fresh air because of asthma & poor air quality in the room, owner (not yet identifying himself as such) brusquely informed us that the patio would be closed at 3pm to guests as there would be a wedding reception. Snapped at us to use “other patio”. Other patio was an extension of first one with bistro tables outside of a closed restaurant. No view, not even a snack or drink available, and very uncomfortable… then someone started smoking!
Stopped by same man as I walked to front desk to request a different room. He said no other rooms were available but he would check and that he was the owner. Said that maybe I should leave, that he’d reverse the charges.
We spoke privately and decided to take him up on the offer. Searched for him, were directed to lobby and while we waited to speak to him, we were told he’d entered our assigned/occupied room without notification, permission, or our presence. We later noticed that an old window was partially open.
When I requested the proffered refund/reversal of charges, he became verbally abusive. I told him that it was a shame because we’d been looking forward to a lovely resort room as shown online, not what we’d been given and that I hadn’t seen a motel room like that in over 40 years of extensive travel. He justified the state of the room by pointing out that we’d only booked directly online the prior day. He had a very public temper tantrum, yelling and demanding I get out of his hotel (despite my stated intention to leave), he refused me any paperwork for the credit card reversal, and yelled that I’d insulted him by calling it a crappy motel room… exactly what it is!
He chased us to the room and to our vehicle, continuing to scream at us, gesticulating wildly, threatening to call police (no cause to), telling us to enjoy sleeping in our car (we thoroughly enjoyed a stay at the Fairmont Chateau Frontenac in Quebec City that evening).
We do not recommend a stay at this place! It is not a relaxing resort or room, it is a weathered old motel and room with apparently no updated HVAC or other expected amenities. We found the owner to be abusive, arrogant, uncommunicative, and unprofessional. He was not concerned with his guest’s concerns, health, or experience. We have never had an experience like this in our 63 years!
Advertises online as a peaceful resort, showing online pictures of lovely interior and exterior spaces. Do not fall for their bait & switch tactics. We were sent to a crappy motel room in a separate building on the property. Old, rundown building with exterior room access, no view, lumpy beds, sink in outer bedroom, and musty stale air triggering an immediate asthmatic reaction. Yuck!
We set up a portable air purifier and escaped the room to enjoy the resort amenities. We were directed to an exterior patio by front desk staff and invited to enjoy fire tables and a view. On patio, staff were banging around, clearly setting up for some event. No chairs around fire tables. When I said I needed fresh air because of asthma & poor air quality in the room, owner (not yet identifying himself as such) brusquely informed us that the patio would be closed at 3pm to guests as there would be a wedding reception. Snapped at us to use “other patio”. Other patio was an extension of first one with bistro tables outside of a closed restaurant. No view, not even a snack or drink available, and very uncomfortable… then someone started smoking!
Stopped by same man as I walked to front desk to request a different room. He said no other rooms were available but he would check and that he was the owner. Said that maybe I should leave, that he’d reverse the charges.
We spoke privately and decided to take him up on the offer. Searched for him, were directed to lobby and while we waited to speak to him, we were told he’d entered our assigned/occupied room without notification, permission, or our presence. We later noticed that an old window was partially open.
When I requested the proffered refund/reversal of charges, he became verbally abusive. I told him that it was a shame because we’d been looking forward to a lovely resort room as shown online, not what we’d been given and that I hadn’t seen a motel room like that in over 40 years of extensive travel. He justified the state of the room by pointing out that we’d only booked directly online the prior day. He had a very public temper tantrum, yelling and demanding I get out of his hotel (despite my stated intention to leave), he refused me any paperwork for the credit card reversal, and yelled that I’d insulted him by calling it a crappy motel room… exactly what it is!
He chased us to the room and to our vehicle, continuing to scream at us, gesticulating wildly, threatening to call police (no cause to), telling us to enjoy sleeping in our car (we thoroughly enjoyed a stay at the Fairmont Chateau Frontenac in Quebec City that evening).
We do not recommend a stay at this place! It is not a relaxing resort or room, it is a weathered old motel and room with apparently no updated HVAC or other expected amenities. We found the owner to be abusive, arrogant, uncommunicative, and unprofessional. He was not concerned with his guest’s concerns, health, or experience. We have never had an experience like this in our 63 years!
Pár
Komentář přidán: 12. 8. 2026
Ubytován/a od srpen 2026
Beautiful Views
It’s all about the spectacular views at this hotel. The waterfront property is beautiful. The rooms have nice patio areas to enjoy the view. Very friendly and helpful staff. The bed was comfortable however the bathrooms are very small and rooms are somewhat dated.
Anonymní cestovatel
Komentář přidán: 1. 8. 2026
Ubytován/a od červenec 2026
Nice view of the river. Room was clean. A bit noisy with being close to an entrance/exit which caused our door to rattle every time someone went in & out but we wedged it with a bit of cardboard which helped. Comfy beds.
Pár
Komentář přidán: 23. 7. 2026
Ubytován/a od červenec 2026
Excellent stay
One of the best hotels around. We had a very comfortable room with plenty of room for our luggage. The grounds are very well kept and easy to get around. The dining room was excellent but abundant amounts of fresh fruits and vegetables. There is an ice cream shop around the corner.
The only drawback is the location of the toilet, with the toilet paper holder mounted in an awkward place.
The only drawback is the location of the toilet, with the toilet paper holder mounted in an awkward place.
Vynikající lokalita
10, boulevard Cartier, CP 10, Riviere Du Loup, G5R 3Y7, Kanada|3,04 km z centra města
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
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Auberge De La Pointe: Často kladené otázky
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