The Chambers Hotel
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Více o hotelu The Chambers Hotel
The Chambers Hotel
At The Chambers Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Penang with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Chambers Hotel.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Chambers Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at The Chambers Hotel come furnished with blackout curtains to cater to your needs and comfort.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water and instant coffee.At The Chambers Hotel, select bathrooms are equipped with toiletries to enhance your comfort during your stay. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Chambers Hotel, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.
Komentář přidán: 31. 12. 2024
Komentář přidán: 12. 9. 2023
GR
Komentář přidán: 2. 6. 2023
Ubytován/a od červen 2023
If I were you, I would avoid...
However, what was truly annoying is the service and overall experience. I arrived late as my visit to Georgetown was a last-minute decision, I asked whether there was a room available for two nights. The receptionist requested a passport and amount of money and that was it, I checked in. Then next day, I wake up by loud bangs on my door yelling “room service”, I opened all puzzled and was told by a different employee that it was past the check-out time so I immediately had to leave the room and pay (!). I explained that I had the room for 2 nights and that his colleague had already collected the payment upon check-in but he told me what I paid was only the city tax (what?) and I had to pay the rest, cash only of course, and was charged late check out (!). His explanation for all this mess was that the other receptionist does not speak good english.
Mistakes can happen but how they’re handled is what makes a difference. As it was not the customer’s fault, we could equally assume responsibility -maybe at least waive the late check out fee as a gesture for an apology- but oh no, I was basically kicked out for a mistake that was not mine :)
With that many lovely accommodation options in Georgetown, I would not be surprised if they go out of business in no time
Komentář přidán: 12. 4. 2023
The toiletries are relatively sufficient with both shampoo/body soap combo and toilet paper (though there’s a bidet spray). I couldn’t find the hair dryer and was careful about opening drawers as some of them looked old and brittle. It would be good if the furniture could be maintained better.
Location-wise, this is a very good location as it’s just opposite the Esplanade. It’s a good location for those who wants to mostly visit points of interest in historical George Town. I picked this location as I needed to take my ferry to Butterworth in the morning and this is just 10 minutes walk away. However, as it’s right next to the main road, there tends to be noisy cars passing by even during the wee hours.
Convenience wise, there is a water dispenser in the hotel and there is also a 7-Eleven if you need stuff late at night.
Komentář přidán: 24. 5. 2019
Ubytován/a od květen 2019
Stay Away...Totally Unhelpful
On arrival, and after filling out the relevant forms we were asked for payment as expected, at this point they disclosed it was only cash and we could not use our credit cards.
Even when we showed them the booking that had no mention of the cash only policy.
So, it is now late in the day and they are the most unhelpful staff we have met during our current year long trip (that bad), they would not even give us access to the WiFi to arrange another room.
After nearly 3 hours and constant calls to Booking.com we finally agreed no cancellation fee would apply despite it being the hotels mistake....they would not agree to the waiver of the fee until I would not leave.
They even showed me an email their manager had sent to Booking.com showing this was a regular occurrence.
There are many very good hotels in Georgetown...stay clear of this one.
We moved to the Royale Chelung 10 minutes away... fantastic service by very helpful people...
It may have been a nice hotel, however the management and staff do not care!!!
STAY WELL CLEAR
Reakce hotelu
Komentář přidán: 3. 7. 2020
We regret on the matter happened during your stay last year.
We apologize for all the trouble you went thru.
The staff been given stern warning after receiving your comment here.
Once again, we apologize for the inconvenience caused to you.
Thank you.
The Management
Velmi dobrá lokalita
1st & 2nd Floor, 23 Light Street, George Town, 10200, Malajsie|1,52 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
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257 Kč (MYR50) za osobu a noc
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