Zenith Suites Cameron
+ 104
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
24hodinová recepční služba
Kouření zakázáno
Prádelna
Více o hotelu Zenith Suites Cameron
Zenith Suites Cameron
Zenith Suites Cameron se nachází v destinaci Tanah Rata a nabízí ubytování s balkonem a bezplatným Wi-Fi.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 17. 4. 2026
Ubytován/a od duben 2026
Excellent location walking distance to all amenities, very friendly service, ample free parking, highly recommend
Pár
Komentář přidán: 11. 5. 2026
Ubytován/a od květen 2026
The worst stay of my life
Our stay at Zenith Suites was honestly one of the worst hotel experiences we’ve ever had, especially considering this was our honeymoon trip. Choosing this hotel turned out to be a huge mistake.
From the moment we arrived, the experience already started badly. We were travelling with around 6 pieces of luggage and politely asked if there was any assistance available. The staff simply told us they don’t provide that service and that we had to carry everything ourselves. Not the kind of welcome you expect, especially at a property like this.
Things got even worse once we entered the room. We found a used McDonald’s bag left behind from previous guests, which was disgusting and completely unacceptable. On top of that, there was hair in the room and the entire room had a bad smell. We immediately contacted our travel agent, who thankfully responded quickly and arranged for us to be moved to another room.
What shocked me most was the complete lack of apology or concern from the hotel staff. As someone working in hospitality myself, I understand mistakes can happen, but the way this situation was handled was extremely disappointing. Nobody apologized, nobody showed any empathy, and the receptionist even sounded rude during the whole process.
The breakfast experience was another major disappointment. The restaurant staff didn’t even greet guests properly in the morning. The buffet was very limited and honestly not good at all. For 4 straight days, it was basically the exact same breakfast every single morning with no real variety they just rearranged the food placement. Even the tea was never hot.
Another frustrating incident happened on our first night. We wanted to go out while it was raining and asked if we could borrow an umbrella. We were told umbrellas were only available at their sister hotel next door because we were staying in the suites section. When we went there, they refused as well, saying it was only for their hotel guests. Thankfully, the security guard was kind enough to help us with a spare umbrella, and he was honestly one of the very few helpful people we met during the stay.
Housekeeping was also below standard. Tables were not cleaned properly and even empty cans were left untouched in the room.
Overall, this stay completely ruined what was supposed to be a special honeymoon experience. The service, cleanliness, hospitality, and food were all far below expectations. I genuinely would not recommend anyone to stay here.
From the moment we arrived, the experience already started badly. We were travelling with around 6 pieces of luggage and politely asked if there was any assistance available. The staff simply told us they don’t provide that service and that we had to carry everything ourselves. Not the kind of welcome you expect, especially at a property like this.
Things got even worse once we entered the room. We found a used McDonald’s bag left behind from previous guests, which was disgusting and completely unacceptable. On top of that, there was hair in the room and the entire room had a bad smell. We immediately contacted our travel agent, who thankfully responded quickly and arranged for us to be moved to another room.
What shocked me most was the complete lack of apology or concern from the hotel staff. As someone working in hospitality myself, I understand mistakes can happen, but the way this situation was handled was extremely disappointing. Nobody apologized, nobody showed any empathy, and the receptionist even sounded rude during the whole process.
The breakfast experience was another major disappointment. The restaurant staff didn’t even greet guests properly in the morning. The buffet was very limited and honestly not good at all. For 4 straight days, it was basically the exact same breakfast every single morning with no real variety they just rearranged the food placement. Even the tea was never hot.
Another frustrating incident happened on our first night. We wanted to go out while it was raining and asked if we could borrow an umbrella. We were told umbrellas were only available at their sister hotel next door because we were staying in the suites section. When we went there, they refused as well, saying it was only for their hotel guests. Thankfully, the security guard was kind enough to help us with a spare umbrella, and he was honestly one of the very few helpful people we met during the stay.
Housekeeping was also below standard. Tables were not cleaned properly and even empty cans were left untouched in the room.
Overall, this stay completely ruined what was supposed to be a special honeymoon experience. The service, cleanliness, hospitality, and food were all far below expectations. I genuinely would not recommend anyone to stay here.
Anonymní cestovatel
Komentář přidán: 29. 1. 2026
Ubytován/a od leden 2026
The room was clean and functional with a comfortable bed. While the room had a kitchen area, sink and microwave, there were just two cups, one bowl and one plate. There were no glasses in the room or bathroom. The room had limited soft furnishings and with a tiled floor was echoey. The whole building was similar with the biggest issue being noise from other guests, those above us must have rearranged the furniture several times a day. Also, noise echoed down the corridor. Breakfast was average at best. Overall, a clean, spacious, functional room but basic. It felt like a UK university halls of residence, just bigger and with an en-suite. Good place if you are on a budget.
Cestující rodiny
Komentář přidán: 30. 6. 2025
Everything looks new and clean. We able to cook as Zenith provided all the utilities. We will come again next time.
Reakce hotelu
Komentář přidán: 22. 7. 2025
Dear Valued Guest,
Greetings from Zenith Suites Cameron!
Thank you for staying with us and for your great review of our hotel. We are happy to know that you have thoroughly enjoyed your stay with us.
We truly appreciate your support and can’t wait to welcome you back for another wonderful stay!
Best Regards,
The Management
Greetings from Zenith Suites Cameron!
Thank you for staying with us and for your great review of our hotel. We are happy to know that you have thoroughly enjoyed your stay with us.
We truly appreciate your support and can’t wait to welcome you back for another wonderful stay!
Best Regards,
The Management
Pár
Komentář přidán: 28. 6. 2025
New hotel, spacious studio with balcony.
Nice view from our unit.
Location is perfect.
Shops and food are within walking distance.
Staff are friendly.
Planted with many types of flowers and plants in the surrounding.
Overall, good 👍
Nice view from our unit.
Location is perfect.
Shops and food are within walking distance.
Staff are friendly.
Planted with many types of flowers and plants in the surrounding.
Overall, good 👍
Reakce hotelu
Komentář přidán: 22. 7. 2025
Dear Valued Guest,
Greetings from Zenith Suites Cameron!
Thank you for the flawless review. As we believe that personalized service and attention to the smallest details are important, we are glad to know that our colleagues went above and beyond in ensuring that your stay was a wonderful one.
Your kind words are truly appreciated and will be shared with the team, as I am sure it will be a great source of motivation for them to continuously exceed expectations.
We are looking forward to welcoming you back to Zenith Suites Cameron!
Best regards,
The Management
Greetings from Zenith Suites Cameron!
Thank you for the flawless review. As we believe that personalized service and attention to the smallest details are important, we are glad to know that our colleagues went above and beyond in ensuring that your stay was a wonderful one.
Your kind words are truly appreciated and will be shared with the team, as I am sure it will be a great source of motivation for them to continuously exceed expectations.
We are looking forward to welcoming you back to Zenith Suites Cameron!
Best regards,
The Management
Vynikající lokalita
No.2, Jalan Majlis, Tanah Rata, 39000, Malajsie|0,62 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Domácí mazlíčci zakázáni
Možnost snídaně
Možnosti snídaně
Vegetariánská snídaně
Cena snídaně
196 Kč (≈ 38 MYR) za osobu
Čas snídaně
07:00–10:30 od pondělí do neděle
V tomto ubytování se nemohou konat rozlučky se svobodou a jiné podobné oslavy. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši MYR 200 Záloha bude vybrána prostřednictvím kreditní karty. Částka Vám bude vrácena při odjezdu. Tato záloha je vratná v plné výši a podléhá kontrole případných škod v ubytování. Částka bude převedena zpět na kartu. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
Hotel přijímá následující platební metody:
Cash
Zenith Suites Cameron: Často kladené otázky
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