Erena Tulum

Name: Erena Tulum
Address: Calle 8 Sur Colonia la Veleta, Tulum, 77760, Mexiko, Tulum, Quintana Roo, 77760, Mexiko

+ 54

Vyberte si na cestu ten nejlepší hotel ve městě Tulum podle ceny nebo preferencí

Porovnejte výhodné nabídky hotelu Erena Tulum ze stovek webů na jednom místě

Hledejte výhodnou nabídku s možností bezplatného zrušení nebo vynikajícím hodnocením

Porovnejte nabídky pokojů a ceny

Prověříme stovky stránek, abychom vám našli tu nejlepší nabídku

Prověříme stovky stránek, abychom vám našli tu nejlepší nabídku

Rychlá fakta

Příjezd od:	15:00
Odjezd před:	11:30

Vybavení

Wi-Fi

Parkování

Klimatizace

Doprava z/na letiště

Bazén

Kouření zakázáno

Více o hotelu Erena Tulum

Erena Tulum

Erena Tulum se nachází v destinaci Tulum a nabízí bazén, zahradu, terasu a výhled na bazén. V ubytování je dostupné bezplatné Wi-Fi.

Hodnocení na

Co zaujalo cestovatele

Anonymní cestovatel

Komentář přidán: 27. 2. 2026

Ubytován/a od únor 2026

The room was great, amenities were more than enough, staff was super friendly and really made the experience of staying there even better. Can’t forget to mention the rooftop pool being so amazing! Absolutely loved our stay.

Anonymní cestovatel

Komentář přidán: 8. 1. 2026

Ubytován/a od leden 2026

I want to formally complain about our stay at Erena Mindful Apartments and to request a refund due to multiple serious issues that significantly affected both our comfort and safety.
Unfortunately, the accommodation did not meet reasonable expectations or the standards described at the time of booking. During our stay, we experienced the following problems:
- Power outages in the apartment
- Non-functioning water supply on multiple occasions
- A blocked toilet
- We were briefly trapped in the elevator for several minutes, which was a distressing and potentially unsafe experience
- The reception did not provide us with the entrance code, nor did they inform us that the main gate would be locked in the evening, causing us to being locked out in the rain. When we tried to call the number stated by the gate they for some reason did not provide the code. We finally got in with another guest.
- The balcony and/or balcony glass had not been cleaned, which clearly indicated poor housekeeping standards
- General rudeness from the reception staff
Taken together, these issues resulted in a stay that fell well below acceptable standards. In particular, the lack of water, electricity, and functional sanitation, as well as the elevator incident, represent serious deficiencies that materially impacted our stay and could be considered safety-related concerns.
Please reach out to me regarding refund. We have always been happy with you services before but this hotel was not good. Thanks.

Anonymní cestovatel

Komentář přidán: 14. 1. 2026

Ubytován/a od leden 2026

The room was very clean, the staff was wonderful and very helpful. It’s so easy to

Anonymní cestovatel

Komentář přidán: 19. 6. 2025

Ubytován/a od červen 2025

I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!

Anonymní cestovatel

Komentář přidán: 16. 7. 2025

Ubytován/a od červenec 2025

Note to owners to please clean room pool before guest arrive. All others great room.