Best Western Plus Hotel Fuessen
+ 141
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 11:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
24hodinová recepční služba
Restaurace
Best Western Plus Hotel Fuessen: hodnocení
Hodnocení na 
Pár
Komentář přidán: 29. 7. 2026
Great value in Fussen
We were in Fussen for three days and stayed at the Best Western. From the moment we checked in till we checked out, it was a great experience. The hotel staff were very helpful and fun, they give you a Fussen Pass so all public transportation is free, and they gave us great recommendations. The rooms were a little bigger than typical European hotel rooms, clean, great water pressure, and had a fully stocked mini bar. We’ll recommend the Best Western to anyone coming to Fussen.
Cestující rodiny
Komentář přidán: 6. 8. 2026
Would not recommend
I would like to preface this review by saying had one small incident not occurred, I would’ve overlooked the inconveniences throughout our trip.
The incident seems small, but little things and small kindnesses can go a long way. My daughter and I were grabbing a cup of coffee and a hot chocolate the morning after our second night. The front desk lady abruptly came behind me and told me that coffee is not free and that I would need to pay for it and that the only free coffee I could get is in the room. Every place I have stayed offers complementary coffee, hot tea, and hot chocolate, so I did not think this place would be an exception. She was very snippy, rude, and stuck to her guns about charging us, making sure she got my room number and name. She made me feel like a criminal stealing coffee. The conversation on her end should’ve been something similar to “excuse me, ma’am, we do charge for coffee however please enjoy this cup on us and keep in mind future drinks will need to be purchased”.
Again, had this one small instance not occurred I would not have left this review at all.
If you’re looking for a quiet place to relax, this is not the hotel for you. The floors are hard and the doors slam loudly so when trying to go to sleep or before being ready to get up in the morning you can hear people walking around and doors constantly slamming.
The breakfast at first sight looked delicious. However, looking closer, there were a bunch of flies, gnats, and wasps flying around all the food. It was hard to eat there at all. That was the only time we ate at our hotel.
The soap dispenser in my shower was emptied by the time I was halfway through my shower, which was very inconvenient. The only soap in the shower is a body soap and shampoo combined. That’s it. If you like shampoo and conditioner separate from what cleans your body, you may want to bring your own. Traveling to Prague and Munich prior to this spoiled us since we had shampoo, conditioner, and soap. And again, complementary coffee.
Also be prepared to drink from from your bathroom sink. If you are uncomfortable with that, bring your own. I asked for a water bottle filler and the guy at the front desk told me that the sink water next to my toilet is just fine. Again, we are accustomed to a water bottle filler and/or bottled water offered to us. Oh, and, complementary coffee in the morning. Also, we were ignored every time we came into the building. This place lacked and Customer Service. We were never told hello or good evening.
I do want to mention a few positives. Convenient location to bus stop and restaurants. We did get a free bus pass, which was nice. The one waitress we dealt with was nice. Also, the one housekeeping person we dealt with was very nice.
* I held off doing this review until we stayed at our next location and felt justified in putting this review out there. Our next location was a local hotel in Berchtesgaden which offered complementary coffee, complementary breakfast, excellent customer service, and a quaint cute hotel.
The incident seems small, but little things and small kindnesses can go a long way. My daughter and I were grabbing a cup of coffee and a hot chocolate the morning after our second night. The front desk lady abruptly came behind me and told me that coffee is not free and that I would need to pay for it and that the only free coffee I could get is in the room. Every place I have stayed offers complementary coffee, hot tea, and hot chocolate, so I did not think this place would be an exception. She was very snippy, rude, and stuck to her guns about charging us, making sure she got my room number and name. She made me feel like a criminal stealing coffee. The conversation on her end should’ve been something similar to “excuse me, ma’am, we do charge for coffee however please enjoy this cup on us and keep in mind future drinks will need to be purchased”.
Again, had this one small instance not occurred I would not have left this review at all.
If you’re looking for a quiet place to relax, this is not the hotel for you. The floors are hard and the doors slam loudly so when trying to go to sleep or before being ready to get up in the morning you can hear people walking around and doors constantly slamming.
The breakfast at first sight looked delicious. However, looking closer, there were a bunch of flies, gnats, and wasps flying around all the food. It was hard to eat there at all. That was the only time we ate at our hotel.
The soap dispenser in my shower was emptied by the time I was halfway through my shower, which was very inconvenient. The only soap in the shower is a body soap and shampoo combined. That’s it. If you like shampoo and conditioner separate from what cleans your body, you may want to bring your own. Traveling to Prague and Munich prior to this spoiled us since we had shampoo, conditioner, and soap. And again, complementary coffee.
Also be prepared to drink from from your bathroom sink. If you are uncomfortable with that, bring your own. I asked for a water bottle filler and the guy at the front desk told me that the sink water next to my toilet is just fine. Again, we are accustomed to a water bottle filler and/or bottled water offered to us. Oh, and, complementary coffee in the morning. Also, we were ignored every time we came into the building. This place lacked and Customer Service. We were never told hello or good evening.
I do want to mention a few positives. Convenient location to bus stop and restaurants. We did get a free bus pass, which was nice. The one waitress we dealt with was nice. Also, the one housekeeping person we dealt with was very nice.
* I held off doing this review until we stayed at our next location and felt justified in putting this review out there. Our next location was a local hotel in Berchtesgaden which offered complementary coffee, complementary breakfast, excellent customer service, and a quaint cute hotel.
Reakce hotelu
Komentář přidán: 7. 8. 2026
Dear Guest,
Thank you for taking the time to share your feedback.
While we appreciate constructive criticism, several points in your review unfortunately do not reflect the services and standards we clearly communicate to our guests.
Regarding the coffee, the coffee machine you used is located in our restaurant and is part of our breakfast service. It is therefore not a complimentary self-service coffee station. Complimentary coffee is available in every guest room. We regret that this led to a misunderstanding, but our receptionist was simply informing you that beverages from the restaurant are chargeable. Expecting our staff to provide restaurant items free of charge because you assumed they were complimentary is not reasonable.
Your comparison with other hotels is just that—a comparison. Every hotel has its own concept and included amenities. Complimentary breakfast, bottled water, restaurant coffee, or separate shampoo and conditioner are not universal standards and should not be expected at every property.
Regarding the drinking water, Germany has some of the strictest drinking water regulations in the world. The tap water in our hotel is of excellent quality and perfectly safe to drink. Suggesting otherwise may unnecessarily discourage future guests.
We are sorry if you felt that our staff did not greet you appropriately. Providing friendly service is important to us, and we will address your comments with our team. However, we also feel that one misunderstanding regarding a chargeable restaurant beverage should not overshadow the many positive aspects of your stay.
We appreciate that you highlighted our convenient location, the complimentary regional bus pass, and the friendliness of our restaurant and housekeeping staff.
We wish you safe and enjoyable travels in the future.
Best regards,
The Management
Thank you for taking the time to share your feedback.
While we appreciate constructive criticism, several points in your review unfortunately do not reflect the services and standards we clearly communicate to our guests.
Regarding the coffee, the coffee machine you used is located in our restaurant and is part of our breakfast service. It is therefore not a complimentary self-service coffee station. Complimentary coffee is available in every guest room. We regret that this led to a misunderstanding, but our receptionist was simply informing you that beverages from the restaurant are chargeable. Expecting our staff to provide restaurant items free of charge because you assumed they were complimentary is not reasonable.
Your comparison with other hotels is just that—a comparison. Every hotel has its own concept and included amenities. Complimentary breakfast, bottled water, restaurant coffee, or separate shampoo and conditioner are not universal standards and should not be expected at every property.
Regarding the drinking water, Germany has some of the strictest drinking water regulations in the world. The tap water in our hotel is of excellent quality and perfectly safe to drink. Suggesting otherwise may unnecessarily discourage future guests.
We are sorry if you felt that our staff did not greet you appropriately. Providing friendly service is important to us, and we will address your comments with our team. However, we also feel that one misunderstanding regarding a chargeable restaurant beverage should not overshadow the many positive aspects of your stay.
We appreciate that you highlighted our convenient location, the complimentary regional bus pass, and the friendliness of our restaurant and housekeeping staff.
We wish you safe and enjoyable travels in the future.
Best regards,
The Management
Individuální cestující
US
Komentář přidán: 5. 8. 2026
Clean Convenient
No frills, very clean hotel just a few blocks from Old Town and 10 min drive from the tourist attractions.
Cestující rodiny
Komentář přidán: 3. 8. 2026
Bad hotel
Hall was full of junk, breakfast was just ok and had flies crawling all over it, rooms are minimal effort with no sheets,
Cestující rodiny
Komentář přidán: 23. 7. 2026
Nice break from everyday life with a magnificent mountain backdrop.
Very friendly, courteous, and helpful staff, excellent restaurant cuisine (royal 3-course menu), breakfast buffet leaves nothing to be desired, rooms spacious and clean. We would love to come back again.
Prozkoumejte okolí
Augsburger Str. 18, Füssen, 87629, Německo|0,8 km z centra města
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci povoleni za příplatek
Možnost snídaně
Cena snídaně
350 Kč (≈ 14,5 EUR) za osobu
Čas snídaně
07:00–10:00 od pondělí do neděle
Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Vezměte prosím na vědomí, že domácí mazlíčci jsou povoleni za poplatek 10 EUR za zvíře a den.
Hotel přijímá následující platební metody:
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Best Western Plus Hotel Fuessen: Často kladené otázky
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