NH Collection Köln Mediapark
+ 79
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Klimatizace
Fitcentrum
Lázně
24hodinová recepční služba
Více o hotelu NH Collection Köln Mediapark
NH Collection Köln Mediapark
Tento stylový hotel se nachází v centru Kolína nad Rýnem, 10 minut jízdy od výstaviště. Nabízí bezplatné Wi-Fi, vynikající dopravní spojení a skvělou kuchyni.
Hodnocení na 
Obchodní cestující
Komentář přidán: 2. 9. 2026
Ubytován/a od září 2026
Very good
It was a really good time at the hotel.Everything is very well organized. The staff are very attentive; you get everything you need and more.
Reakce hotelu
Komentář přidán: 4. 9. 2026
Dear Guest,
Thank you for sharing your experience with us, we are delighted to hear that your stay was enjoyable and that you found everything well organized.
Our team takes great pride in attentive service and anticipating guests’ needs, so your recognition means a great deal to us. It is encouraging to know that our approach helped make your time with us memorable.
We appreciate your feedback and look forward to the pleasure of welcoming you back for another excellent stay.
With best wishes from Cologne,
John Leon Klar
Guest Relations Manager
Thank you for sharing your experience with us, we are delighted to hear that your stay was enjoyable and that you found everything well organized.
Our team takes great pride in attentive service and anticipating guests’ needs, so your recognition means a great deal to us. It is encouraging to know that our approach helped make your time with us memorable.
We appreciate your feedback and look forward to the pleasure of welcoming you back for another excellent stay.
With best wishes from Cologne,
John Leon Klar
Guest Relations Manager
Anonymní cestovatel
Komentář přidán: 29. 8. 2026
Ubytován/a od srpen 2026
Some of the staff were fantastic, but had a very bad experience when I was asking why we didn't have breakfast when spending 7.5k euros. Crazy! Will never stay in an NH again.
Pár
Komentář přidán: 25. 8. 2026
Ubytován/a od červenec 2026
Lovely friendly hotel!
The staff were welcoming and made an effort to be warm and friendly. The hotel was nice and everything was presented well. The room was clean with a comfortable bed. My only complaints are: 1. The bathroom floor was dirty. I spilt something and used a tissue to wipe it up. The tissue was filthy and showed it hadn’t been cleaned for a while. There were also lots of splashed water marks on the tiles. 2. Above the toilet, there was a strip of white painted wood, going across the wall. This strip was very dirty and it was obvious it hadn’t been cleaned for a while. It had a thick dusty coating with yellow marks in the groove against the wall. I had to clean it because I did not want to look at it throughout my stay. I had to put a bit of pressure on whilst cleaning the yellow marks. 3. The shower had half a door. As a result, I flooded the bathroom the first time I used it. During the showers after, I kept turning the shower on and off while I was using it, so the water would not build up and I could drain it out. Having said all that, would I stay here again… yes! A lovely hotel with seating outside, a good location and friendly staff. I wasn’t uncomfortable in the room, but their bathroom cleaning needs some attention.
I left a review on Trip Advisor and received very positive feedback.
I left a review on Trip Advisor and received very positive feedback.
Reakce hotelu
Komentář přidán: 29. 8. 2026
Dear Guest,
thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to read that you enjoyed our welcoming team, the hotel's atmosphere, comfortable accommodation, and convenient location. Your kind words about our staff's friendliness mean a great deal to us.
At the same time, I am truly sorry to learn that aspects of the bathroom cleanliness did not meet the high standards we strive to provide. Please accept my sincere apologies for the condition of the bathroom floor and the dust accumulation you encountered. Your observations have been shared with our Housekeeping team so that immediate attention can be given to these areas and our cleaning procedures reviewed accordingly.
I also regret the inconvenience caused by the shower design and the difficulty you experienced with water escaping into the bathroom. We understand how frustrating this can be and appreciate you bringing it to our attention.
What makes your feedback especially valuable is that, despite these shortcomings, you still felt comfortable during your stay and would choose to stay with us again. This gives us confidence that we can turn a good experience into an excellent one on your next visit.
Thank you once again for your honest and constructive comments, as well as for recognizing the efforts of our team. We look forward to welcoming you back in the future and providing the seamless stay you rightfully expect from NH Collection.
With best wishes from Cologne,
John Leon Klar
Guest Relations Manager
thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to read that you enjoyed our welcoming team, the hotel's atmosphere, comfortable accommodation, and convenient location. Your kind words about our staff's friendliness mean a great deal to us.
At the same time, I am truly sorry to learn that aspects of the bathroom cleanliness did not meet the high standards we strive to provide. Please accept my sincere apologies for the condition of the bathroom floor and the dust accumulation you encountered. Your observations have been shared with our Housekeeping team so that immediate attention can be given to these areas and our cleaning procedures reviewed accordingly.
I also regret the inconvenience caused by the shower design and the difficulty you experienced with water escaping into the bathroom. We understand how frustrating this can be and appreciate you bringing it to our attention.
What makes your feedback especially valuable is that, despite these shortcomings, you still felt comfortable during your stay and would choose to stay with us again. This gives us confidence that we can turn a good experience into an excellent one on your next visit.
Thank you once again for your honest and constructive comments, as well as for recognizing the efforts of our team. We look forward to welcoming you back in the future and providing the seamless stay you rightfully expect from NH Collection.
With best wishes from Cologne,
John Leon Klar
Guest Relations Manager
Obchodní cestující
Komentář přidán: 24. 8. 2026
Ubytován/a od srpen 2026
Nice hotel
Friendly staff. Clean. Spacious room. Had to leave before breakfast started, but there was an early bird breakfast buffet available. Super!
Reakce hotelu
Komentář přidán: 25. 8. 2026
Dear Henk369,
Thank you for sharing such encouraging feedback about your recent stay. We are delighted to hear that our team’s hospitality, the cleanliness of the hotel, and the comfort of your room contributed to a positive experience.
It is wonderful to know the early bird breakfast option suited your schedule. Providing convenient touches that support our guests’ travel needs is an important part of our service philosophy.
We appreciate your recommendation and look forward to welcoming you back on your next visit.
Best regards,
Marie Neumann
Rooms Division Manager
NH Collection Köln Mediapark
Thank you for sharing such encouraging feedback about your recent stay. We are delighted to hear that our team’s hospitality, the cleanliness of the hotel, and the comfort of your room contributed to a positive experience.
It is wonderful to know the early bird breakfast option suited your schedule. Providing convenient touches that support our guests’ travel needs is an important part of our service philosophy.
We appreciate your recommendation and look forward to welcoming you back on your next visit.
Best regards,
Marie Neumann
Rooms Division Manager
NH Collection Köln Mediapark
Pár
Komentář přidán: 16. 8. 2026
Ubytován/a od srpen 2026
We felt very welcome and taken care of
We had a pleasant stay as our request was met as 2 couples overnight stay. The rooms were quiet, carpet in the hallway so no sounds of people walking, nice room, with a very nice bed. Als Janina the receptionist was very patient and her English was very well. We also got water beverages when we went home. They also got a good parking garage. Follow P8 when you enter the huge garage, the hotel has its own space within the garage. Furthermore train station Hansaring was a 10-minute walk. The next station is already Central Station Köln. You can pay for a 24 hour ticket for Köln for only 4 euro per person. Also the breakfast and evening staff were very friendly. Everything in the hotel was very spacious. In the evening you can also have free small drinks at the entrance, and you can sit outside on the terrace. Next to the hotel there are also several restaurants and a big square and park where you can sit. All and all a pleasant experience ❤️ God bless
Reakce hotelu
Komentář přidán: 18. 8. 2026
Dear Guest,
Thank you for choosing our hotel for your overnight stay and for sharing such thoughtful feedback. We are delighted to know your party was comfortably accommodated and that the rooms provided a quiet and restful environment.
It is wonderful to hear that our team made a positive impression throughout your visit. We are especially pleased that the front desk and our breakfast and evening teams contributed to a welcoming experience.
We are glad you found the parking convenient and the surrounding area enjoyable, with easy access to transportation, dining options, and outdoor spaces. Providing practical comfort and a seamless stay is central to our service philosophy.
Your comments about the spacious areas, comfortable bedding, and complimentary refreshments are greatly appreciated. We are pleased these touches enhanced your time with us.
Thank you again for your kind recognition. We look forward to the pleasure of welcoming you back for another pleasant stay.
Best regards,
Thore Heinrichs
Front Office Assistant Manager
NH Collection Köln Mediapark
Thank you for choosing our hotel for your overnight stay and for sharing such thoughtful feedback. We are delighted to know your party was comfortably accommodated and that the rooms provided a quiet and restful environment.
It is wonderful to hear that our team made a positive impression throughout your visit. We are especially pleased that the front desk and our breakfast and evening teams contributed to a welcoming experience.
We are glad you found the parking convenient and the surrounding area enjoyable, with easy access to transportation, dining options, and outdoor spaces. Providing practical comfort and a seamless stay is central to our service philosophy.
Your comments about the spacious areas, comfortable bedding, and complimentary refreshments are greatly appreciated. We are pleased these touches enhanced your time with us.
Thank you again for your kind recognition. We look forward to the pleasure of welcoming you back for another pleasant stay.
Best regards,
Thore Heinrichs
Front Office Assistant Manager
NH Collection Köln Mediapark
Vynikající lokalita
Im Mediapark 8B, Kolín nad Rýnem, 50670, Německo|1,32 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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NH Collection Köln Mediapark: Často kladené otázky
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