Hotel Viñas Queirolo
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu Hotel Viñas Queirolo
Hotel Viñas Queirolo
Hotel Viñas Queirolo nabízí ubytování v Ice a nabízí bazény a restauraci. K dispozici je bezplatné Wi-Fi. Prostorné pokoje jsou vybaveny klimatizací, vlastní koupelnou s bezplatnými toaletními potřebami, kabelovou TV a minibarem.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 31. 8. 2026
Ubytován/a od srpen 2026
Excellent hotel all over. Filled with flowers and clean rooms . Food very good, service very good.
Cestující rodiny
Komentář přidán: 11. 8. 2026
Ubytován/a od srpen 2026
A wonderful experience!!
A wonderful experience! Excellent service, great attention, and delicious food. We left very happy and will definitely be back! Highly recommended! ✨
Reakce hotelu
Komentář přidán: 13. 8. 2026
Thank you very much for sharing your wonderful experience with us! We are delighted to know that you enjoyed our service, attention, and food. It was a pleasure having you at Hotel Viñas Queirolo, and we truly appreciate your recommendation. We look forward to welcoming you back soon for another memorable stay!
Cestující rodiny
Komentář přidán: 27. 7. 2026
Ubytován/a od srpen 2025
Complete and luxurious experience
We loved it. Great family experience. Especially the pool, which is indeed heated.
They provided us with a tour of the vineyards and the car museum exhibition at no additional cost.
The bottles of wine and sparkling wine are at a super good price and you can enjoy them in the pool.
It has a large whirlpool next to the pool. (super hot)
They provided us with a tour of the vineyards and the car museum exhibition at no additional cost.
The bottles of wine and sparkling wine are at a super good price and you can enjoy them in the pool.
It has a large whirlpool next to the pool. (super hot)
Reakce hotelu
Komentář přidán: 13. 8. 2026
¡Muchas gracias por compartir su experiencia! Nos alegra saber que disfrutaron de una experiencia familiar tan completa en Hotel Viñas Queirolo, y especialmente de nuestra piscina temperada, el hidromasaje y las actividades que forman parte de la experiencia del hotel.
Qué gusto saber también que disfrutaron de nuestros vinos y espumantes durante su estadía. Esperamos volver a recibirlos muy pronto para seguir creando momentos especiales en familia. ¡Los esperamos!
Qué gusto saber también que disfrutaron de nuestros vinos y espumantes durante su estadía. Esperamos volver a recibirlos muy pronto para seguir creando momentos especiales en familia. ¡Los esperamos!
Cestující rodiny
Komentář přidán: 6. 7. 2026
Ubytován/a od červenec 2026
Queirolo (Intipalka) extraordinary
Extraordinary, proud we have in Peru a whole experiencia like Queirolo, great staying, all was amazing
Reakce hotelu
Komentář přidán: 13. 8. 2026
Thank you very much for your kind words! We are delighted to know that you had an extraordinary stay and enjoyed the complete experience at Hotel Viñas Queirolo. It means a lot to us to know that you feel proud to have a destination like ours in Peru.
We truly appreciate your recommendation and hope to welcome you back soon for another memorable experience!
We truly appreciate your recommendation and hope to welcome you back soon for another memorable experience!
Cestující ve skupině
Komentář přidán: 21. 6. 2026
Ubytován/a od červen 2026
Unpleasant experience
The hotel grounds and facilities are absolutely beautiful, and the service at the restaurant and bar was excellent. A special thank you to Renzo, who provided outstanding service at the pool and restaurant. He was attentive, professional, and truly enhanced our experience.
Unfortunately, the service at the reception desk was extremely disappointing. The Reception desk is the first point of contact for guests and sets the tone for the entire stay. Both Geraldine and the attending manager Manuel Carruitero lacked professionalism, courtesy, and basic customer service skills. Sadly, the experience we received did not reflect the standards expected of a five-star hotel.
I am a world traveler, I did my research before traveling to Peru and I picked the Hotel Hacienda Viñas Queirolo because it has five stars and I wanted to have a good time with my friends whom we had just celebrated our 50 Class reunion. I booked a Family Junior Suite (for 4 people)
I told Geraldine that I have a friend (who actually lives in Ica) and was going to join us for lunch and the Wine Tour, I told her that I would paid for her Tour S/120 soles and whatever she consumes at the restaurant. Then she immediately said but she couldn’t use the installations and I said what do you mean? She said she could not use the pool, but if she wants to, there is an S/80 soles charge. Honestly I couldn’t believe it ( is a 5 star hotel ) I told her I can’t believe this, she said: those are the rules ! ( not polite at all) and I said that charge doesn’t make sense at all, S/80 soles for using the pool for three hours versus S120 soles for a Wine Tour, which included Tour of the winery, the Bodega, stop at the Mirador (view point) and Wine and Pisco tasting, she just kept repeating those are the rules, those are the rules . I asked for her supervisor or manager and then came Manuel Carruitero, same story, impolite with an angry face and repeating the same thing, I tried to tell him is not about the S/80 soles only, it’s about that there isn’t a relation between the cost of using the pool and the cost of the Tour, that is when I realized it went over his head and neither him or Geraldine would understand the point, so I decided to just paid for it and not waste my time with them.
But the bad experience did not end there, after taking the Wine Tour we walked to our room so our visiting friend could pick up her purse and belongings because she had already called for her ride to pick her up. The minute we walked into the room the phone rang, it was again Geraldine from the reception telling me that my friend has to leave the room immediately because she is not allowed to be in the room (again in her ruthless way) I told her she went to pickup her purse and again she started repeating everything like she is just reading it off the computer (that’s what she did on the first encounter) I said to her you have no common sense, we are older ladies, what do you think? That my friend is going to steal something, that we are going to sneak her in a room that is for four people? We are not teenagers I told her, she again said she must leave the room immediately . This sadly left me with a bitter taste about the Hotel.
While the property itself is lovely, the poor reception service left a negative impression that should be addressed by management.
They should have more polite, educated and trained people to comply with the ⭐️⭐️⭐️⭐️⭐️ Stars they claim.
Unfortunately, the service at the reception desk was extremely disappointing. The Reception desk is the first point of contact for guests and sets the tone for the entire stay. Both Geraldine and the attending manager Manuel Carruitero lacked professionalism, courtesy, and basic customer service skills. Sadly, the experience we received did not reflect the standards expected of a five-star hotel.
I am a world traveler, I did my research before traveling to Peru and I picked the Hotel Hacienda Viñas Queirolo because it has five stars and I wanted to have a good time with my friends whom we had just celebrated our 50 Class reunion. I booked a Family Junior Suite (for 4 people)
I told Geraldine that I have a friend (who actually lives in Ica) and was going to join us for lunch and the Wine Tour, I told her that I would paid for her Tour S/120 soles and whatever she consumes at the restaurant. Then she immediately said but she couldn’t use the installations and I said what do you mean? She said she could not use the pool, but if she wants to, there is an S/80 soles charge. Honestly I couldn’t believe it ( is a 5 star hotel ) I told her I can’t believe this, she said: those are the rules ! ( not polite at all) and I said that charge doesn’t make sense at all, S/80 soles for using the pool for three hours versus S120 soles for a Wine Tour, which included Tour of the winery, the Bodega, stop at the Mirador (view point) and Wine and Pisco tasting, she just kept repeating those are the rules, those are the rules . I asked for her supervisor or manager and then came Manuel Carruitero, same story, impolite with an angry face and repeating the same thing, I tried to tell him is not about the S/80 soles only, it’s about that there isn’t a relation between the cost of using the pool and the cost of the Tour, that is when I realized it went over his head and neither him or Geraldine would understand the point, so I decided to just paid for it and not waste my time with them.
But the bad experience did not end there, after taking the Wine Tour we walked to our room so our visiting friend could pick up her purse and belongings because she had already called for her ride to pick her up. The minute we walked into the room the phone rang, it was again Geraldine from the reception telling me that my friend has to leave the room immediately because she is not allowed to be in the room (again in her ruthless way) I told her she went to pickup her purse and again she started repeating everything like she is just reading it off the computer (that’s what she did on the first encounter) I said to her you have no common sense, we are older ladies, what do you think? That my friend is going to steal something, that we are going to sneak her in a room that is for four people? We are not teenagers I told her, she again said she must leave the room immediately . This sadly left me with a bitter taste about the Hotel.
While the property itself is lovely, the poor reception service left a negative impression that should be addressed by management.
They should have more polite, educated and trained people to comply with the ⭐️⭐️⭐️⭐️⭐️ Stars they claim.
Velmi dobrá lokalita
Km 11 de la carretera a San José de los Molinos, Ica, 056, Peru|10,3 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Hotel Viñas Queirolo: Často kladené otázky
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