West Cliffs Ocean and Golf Resort
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 10:00 |
Snídaně | Možnost snídaně |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Restaurace
Více o hotelu West Cliffs Ocean and Golf Resort
West Cliffs Ocean and Golf Resort
West Cliffs Ocean and Golf Resort se nachází v destinaci Casal da Lagoa Seca a nabízí ubytování s zahradou, neplaceným soukromým parkovištěm a barem. Pláž Praia de Rei Cortiço je 800 metrů daleko. Tento rezort nabízí bezplatné Wi-Fi.
Hodnocení na 
Cestující ve skupině
Komentář přidán: 17. 10. 2025
Ubytován/a od říjen 2025
Fantastic base for golfing on the Silver Coast
Excellent accomodation close to major golf courses. We rented a three bedroom apartment overlooking the lagoon. The accommodation was spotlessly clean, well set out and furnished. It was cleaned every other day and provided the perfect base to explore the three excellent golf courses in close proximity. The complex has excellent security and felt exceptionally safe. We arrived early in the morning (2AM) but they were well prepared and the security guard was able to guide us to our appartment
West Cliffs is situated above Obidos and the surrounding area so there is a reasonable drive uphill from the motorway but otherwise this was the perfect choice
West Cliffs is situated above Obidos and the surrounding area so there is a reasonable drive uphill from the motorway but otherwise this was the perfect choice
Cestující rodiny
Komentář přidán: 3. 11. 2025
Ubytován/a od listopad 2025
⭐ 1/5 — Profoundly Misleading “Five-Star Villa” Resort – We Left Within Two Hours
We booked West Cliffs Resort through Expedia expecting the five-star standards it advertises. We regularly stay in high-end hotels worldwide and have never encountered such a discrepancy between marketing and reality. This property was profoundly disappointing and entirely misrepresented.
After a 10-minute walk to reach our assigned villa, we entered to find accommodation that appeared stripped, neglected, and unprepared for guests. Bedrooms clearly showed where televisions had been removed, with not even a picture frame or decorative element to make the rooms feel lived in. The overall impression was cold, bare, and unloved, with flies throughout and a balcony flooded up to our ankles—we have video evidence of this.
When I questioned the open snacks left in the room, reception staff insisted they were “new.” The three women at reception were argumentative and dismissive, speaking over one another rather than resolving the issue. One made a sarcastic remark, “What… do you want, another one?” The manager then informed us that “the photos are illustrative” and that “owners don’t need to provide more than one TV,” yet later emailed claiming the hotel had “provided everything as promised.” These two statements are entirely contradictory and reflect a concerning lack of accountability.
We also found dead worms floating in the pool, confirming the lack of maintenance. The property clearly operates as a commercial investment venture rather than a genuine hospitality resort. We checked in and out within two hours, losing £220 in transfers, paying €15 in local tax, and wasting our first day arranging alternative accommodation.
It is evident that West Cliffs Resort trades on the good name of the adjacent golf club, but the villas bear no resemblance to the quality or standards implied. The photos are deceptive and unrepresentative of reality.
This experience was unacceptable by any professional or ethical measure. We are pursuing a full refund through Expedia and consumer authorities. For discerning travellers expecting true five-star accommodation, avoid this property entirely.
After a 10-minute walk to reach our assigned villa, we entered to find accommodation that appeared stripped, neglected, and unprepared for guests. Bedrooms clearly showed where televisions had been removed, with not even a picture frame or decorative element to make the rooms feel lived in. The overall impression was cold, bare, and unloved, with flies throughout and a balcony flooded up to our ankles—we have video evidence of this.
When I questioned the open snacks left in the room, reception staff insisted they were “new.” The three women at reception were argumentative and dismissive, speaking over one another rather than resolving the issue. One made a sarcastic remark, “What… do you want, another one?” The manager then informed us that “the photos are illustrative” and that “owners don’t need to provide more than one TV,” yet later emailed claiming the hotel had “provided everything as promised.” These two statements are entirely contradictory and reflect a concerning lack of accountability.
We also found dead worms floating in the pool, confirming the lack of maintenance. The property clearly operates as a commercial investment venture rather than a genuine hospitality resort. We checked in and out within two hours, losing £220 in transfers, paying €15 in local tax, and wasting our first day arranging alternative accommodation.
It is evident that West Cliffs Resort trades on the good name of the adjacent golf club, but the villas bear no resemblance to the quality or standards implied. The photos are deceptive and unrepresentative of reality.
This experience was unacceptable by any professional or ethical measure. We are pursuing a full refund through Expedia and consumer authorities. For discerning travellers expecting true five-star accommodation, avoid this property entirely.
Anonymní cestovatel
Komentář přidán: 31. 12. 2025
Ubytován/a od prosinec 2025
Booked two nights in a four-bedroom villa expecting a five-star resort experience, but unfortunately it did not meet that standard.
On arrival there was no complimentary water, only two coffee pods for a four-bedroom villa, and no milk. There is no room service or way to call for basic necessities. While there is a restaurant on site, it is not at an elevated level. When I phoned ahead to arrange dinner, I was given options that were presented as part of the resort, but two required a 14-minute drive to another property, which was disappointing after travelling over 30 hours from Australia.
The experience was poor enough that we left after one night despite booking two. Expedia suggested a refund for the unused night, which the hotel declined.
I rarely leave negative reviews, but I wouldn’t want others expecting a true five-star resort experience to be misled.
On arrival there was no complimentary water, only two coffee pods for a four-bedroom villa, and no milk. There is no room service or way to call for basic necessities. While there is a restaurant on site, it is not at an elevated level. When I phoned ahead to arrange dinner, I was given options that were presented as part of the resort, but two required a 14-minute drive to another property, which was disappointing after travelling over 30 hours from Australia.
The experience was poor enough that we left after one night despite booking two. Expedia suggested a refund for the unused night, which the hotel declined.
I rarely leave negative reviews, but I wouldn’t want others expecting a true five-star resort experience to be misled.
Anonymní cestovatel
Komentář přidán: 7. 11. 2025
Ubytován/a od říjen 2025
Misleading “Five-Star” Resort – We Didn’t Stay!
We booked West Cliffs Resort expecting genuine five-star quality. We always stay in five-star hotels through Expedia and have never had an issue—until now. This was the worst and most deceptive “luxury” property we’ve ever encountered.
After a 10-minute walk to our “villa’’, number 43, we opened the door to what looked stripped and robbed. All three bedrooms showed where TVs had been removed, not even a picture to make them homely! There were just flies and a stale, neglected smell. The balcony was flooded up to our ankles, completely unusable.
When I questioned the open snacks left in the room, reception claimed they were “new.” The three women on reception were rude and dismissive, talking over each other. One even made a sarcastic comment—“What do you want, another one?” The manager said “the photos are illustrative” and “owners don’t need to provide more than one TV,” yet later emailed saying they had “provided everything as promised,” refusing a refund. Those statements completely contradict each other—you can’t admit the photos aren’t real and still claim promises were met.
They are piggybacking off the West Cliffs Golf Club’s good name, but the villas bear no resemblance to its standard or reputation. We also found dead worms in the pool. We checked in and out within two hours, yet the hotel refuses to take responsibility.
The photos are deceptive and totally unrepresentative of reality. Avoid at all costs!!
We booked West Cliffs Resort expecting genuine five-star quality. We always stay in five-star hotels through Expedia and have never had an issue—until now. This was the worst and most deceptive “luxury” property we’ve ever encountered.
After a 10-minute walk to our “villa’’, number 43, we opened the door to what looked stripped and robbed. All three bedrooms showed where TVs had been removed, not even a picture to make them homely! There were just flies and a stale, neglected smell. The balcony was flooded up to our ankles, completely unusable.
When I questioned the open snacks left in the room, reception claimed they were “new.” The three women on reception were rude and dismissive, talking over each other. One even made a sarcastic comment—“What do you want, another one?” The manager said “the photos are illustrative” and “owners don’t need to provide more than one TV,” yet later emailed saying they had “provided everything as promised,” refusing a refund. Those statements completely contradict each other—you can’t admit the photos aren’t real and still claim promises were met.
They are piggybacking off the West Cliffs Golf Club’s good name, but the villas bear no resemblance to its standard or reputation. We also found dead worms in the pool. We checked in and out within two hours, yet the hotel refuses to take responsibility.
The photos are deceptive and totally unrepresentative of reality. Avoid at all costs!!
Anonymní cestovatel
Komentář přidán: 17. 10. 2025
Ubytován/a od říjen 2025
The condo was clean and efficient. Perfectly suited our needs as a base to visit the surrounding towns.
Velmi dobrá lokalita
Estrada do Rio Cortiço 4, Vau, 2510-665, Portugalsko|6,27 km z centra města
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
10:00
Užitečné informace
V tomto hotelu vidí děti rádi
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Možnost snídaně
Možnosti snídaně
Kontinentální snídaně
Cena snídaně
389 Kč (≈ 16 EUR) za osobu
Čas snídaně
07:30–11:00 od pondělí do neděle
Informujte prosím West Cliffs Ocean and Golf Resort o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem. Při příjezdu do ubytování je vyžadována záloha na případné škody ve výši EUR 200 Záloha bude vybrána v hotovosti. Částka Vám bude vrácena při odjezdu. Tato záloha je vratná v hotovosti v plné výši a podléhá kontrole případných škod v ubytování. Please note that party or events are not allowed on this property.
West Cliffs Ocean and Golf Resort: Často kladené otázky
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