Hotel Sperlhof
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Více o hotelu Hotel Sperlhof
Hotel Sperlhof
Hotel Sperlhof se nachází v destinaci Windischgarsten a nabízí venkovní bazén, terasu, bar a bezplatné Wi-Fi. Klášter Admont se nachází 34 km daleko a Großer Priel 31 km. Ubytování nabízí masérské služby. Zámek Trautenfels se nachází asi 39 km...
Komentář přidán: 2. 1. 2026
Ubytován/a od prosinec 2025
Holidays at the Sperlhof are like coming home
From the toddler with his parents, the couple in love looking for undisturbedness, to our less mobile senior citizens, you don't feel like a hotel guest but part of a large family.
Anyone who attaches defects or underuse here is looking for the “needle in a haystack” in vain and probably misses similar excellent hotels as well!
The friendly hotel room, the extremely warm indoor and outdoor pool, the catering which naturally also includes vegetarian, vegan, lactose-free, etc., the well-kept quiet wellness areas where you can retire undisturbed, the separate areas for children's entertainment, the leisure facilities with bus shuttle to 2 top ski areas, the wonderfully clear air for hiking, the many small attentions,.... you should not write so well and a lot about the hotel ambience that gets under your skin as a frequent hotel guest, otherwise the house is overbooked and you/woman will then not get a room anymore
Komentář přidán: 22. 6. 2026
Ubytován/a od červen 2026
Nice hotel, disappointing service.
For one night, we paid a total of 800 euros. At this price, one should expect that at least the basic processes and service function properly. Unfortunately, that was not the case during our stay.
Already at check-in, they asked about vegetarian meal preferences, which we indicated accordingly. At dinner, I additionally pointed out that I am a vegetarian. The waitress confirmed this as well. Nevertheless, I received beef soup as an appetizer and then asparagus with ham. When I pointed out that not a single dish had been vegetarian so far, I was merely told that they would inform the kitchen. An apology or any form of response was absent.
Particularly disappointing was also the situation surrounding my sister's massage. This was booked months in advance and was canceled at short notice because the masseuse was allegedly sick. There was no alternative appointment or solution offered. Especially for a birthday gift, this is particularly frustrating.
At breakfast, we wanted to sit outside due to the beautiful weather. However, the tables from the previous day had not been cleaned. Not a single table was usable. Only upon inquiry was a table cleaned for us, while all the others remained dirty.
By the afternoon snack, the salad buffet was nearly empty about 20 minutes after opening. Despite inquiries, nothing was refilled. Additionally, the warm dishes were not labeled, making it unclear for me as a vegetarian which dishes were suitable for me. In response to my inquiry about a sauce, I initially received the answer: "Good question." After several minutes, the staff member returned from the kitchen, tapped his finger in the sauce or on the plate by the ladle, licked it off, and then explained that it was cheese sauce. I found this behavior to be extremely unprofessional and hygienically questionable.
At check-out, there was no inquiry about how our stay was or if everything was satisfactory. We paid and left. Only when we were already at the door did a quiet "Goodbye" come from the reception.
These are just a few of the points that characterized our stay. Overall, we had the impression that there was a lack of attention, organization, and willingness to serve. For a wellness hotel in this price range, this is unacceptable for us. Instead of returning home relaxed and satisfied, we were ultimately just glad to be back home.
Thanks, never again!
Komentář přidán: 16. 6. 2026
Ubytován/a od červen 2026
Disappointment
For personal reasons, we had to leave 2 days early on Friday morning instead of Sunday morning as planned
No commercial gesture from the management
We have been coming to this hotel for the senior skate week for 5 years
A small gesture, even minimal, would have been appreciated on our part
You can inform the hotel management about this
Komentář přidán: 20. 4. 2025
Ubytován/a od duben 2025
