VAYA Seefeld
+ 76
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 10:00 |
Snídaně | Možnost snídaně |
Domácí mazlíčci | Domácí mazlíčci povoleni bez poplatku |
Děti | V tomto hotelu vidí děti rádi |
Vybavení
Wi-Fi
Parkování
Bazén
Lázně
Restaurace
Kouření zakázáno
Více o hotelu VAYA Seefeld
VAYA Seefeld
Tento rodinný hotel se nachází v centru Seefeldu. Nabízí elegantní restauraci a wellness s krytým bazénem. Prostorné a elegantní pokoje jsou vybaveny satelitní TV, minibarem a koupelnou s župany a fénem.
Hodnocení na 
Anonymní cestovatel
Komentář přidán: 22. 3. 2026
Ubytován/a od březen 2026
We had a lovely stay. The rooms were very clean and the staff were all so nice. Would love to come back again!
Cestující rodiny
Komentář přidán: 26. 3. 2026
Ubytován/a od únor 2026
Beautiful hotel and location, shame about the running of the hotel itself.
Let's start with the positives.
Vaya is set in a great location near the centre of the village and bus stop and right next to the train station. Only a short (15 minute) walk to the slopes. There are some amazing mountain views from some of the bedrooms, the bedrooms are clean and spacious with a lovely balcony. The bathrooms are clean and modern and cleaned well each day with fresh towels, and the beds made up each morning.
The hotel itself is attractive - wooden exterior and interior and clean. There is a lovely swimming pool with attractive mood lighting,
The food is of pretty good quality but portions at dinner time are very small and lack any freshly cooked vegetables alongside. That said, the choice and spread of food at breakfast time is pretty impressive, with anything from cooked and cold fish, meats and cheese, to salad and fruit, to freshly baked breads and pastries. There is also a good choice of fruit juice and self-serve coffee and tea machines.
Now for the negatives.
THE TEAM:
The staff, when you can find them, although trying their best a part of a poorly structured team, seem ill-prepared and poorly trained to deal with problems/busy periods. There seems to be a concentration on school interns who are shy and unsure. On top of this the more mature members of the team seem very stressed and morale is low with them working many hours a week under pressure in a busy hotel with a small team of workers spread too thinly across different parts of the operation.
THE BAR:
As for the bar, well you may as well give up any hope of ever being served as it is not manned and you wait up to an hour or more before a member of the team may eventually come over and ask if you would like anything. More often than not though you have to try and find a member of the team (usually on the reception) who informs you that they will find someone to help rather than just serving you themselves. That person often never materialises and if they did seemed annoyed and/or stressed that they had to serve you. Another staff told you they were too busy serving the restaurant and we wouldn't be served. We witnessed many of the guests getting very annoyed by the lack of bar attendance/inability to get a drink. The hotel must loose hundreds of Euros a week in lost revenue. Why they can't have the bar visible from the reception by having a window then the person on reception would be able to see the patrons waiting and go and serve them or call a member of the team to come over. Most nights we ended up going to a bar in the village. But the worst thing of all is the extremely poor way of managing the drinks bills. There were 7 rooms booked under our group of 14 and most nights they would only let us charge the drinks to what they called the "main guest", meaning all the drinks got billed to that room making it a headache to work out who owed what on departure day. Even worst than this is on departure day there were numerous charges for drinks for other guests on our bills. This is either caused by a system error or because they leave your receipts lying around on tables around the bar and restaurant with you room number on it which any guest can cross out and put another room number on. Despite raising this at departure and the receptionist assuring us she would sort it out she didn't and despite numerous emails sent to them after departure the drinks that were not ours have still not been refunded, so our group is out of pocket by nearly 200 Euros for drinks that were drunk by others guests! It's a shocking way to treat guests who have paid thousands of pounds to stay there for the week.
THE TEMPERATURE:
If you like living in a sauna then this hotel is for you, as you will be perspiring constantly. The rooms themselves are uncomfortably hot and you will be lying in a pool of sweat each night unless you keep your balcony door/window open to let the minus temperature air inside. The temperature in the bar area is also excessive.
THE FOOD:
Although generally positive (as mentioned above) the dinner portions are very small, the cooked meats (bacon, sausages) and fried eggs at breakfast are stone cold and unpleasant to eat. The selection of tinned watermelon/melon etc looks like it may be recycled from the previous day's leftovers as there were several pieces of melon that had mouth-shaped cut outs in them.
The menu choice at dinner time is limited and the same 2 or 3 unhealthy choices for children each night.
Also, be warned, they charge 4.50 Euros for a small bottle of tap water which is criminal considering tap water is always free to drink in any establishment. If you want water just bring your own bottle to the table and don't get ripped off.
All in all a mixed bag really. I wouldn't stay there again due to the over charges on drinks that has not been resolved and the poor staffing structure and morale of the team.
Vaya is set in a great location near the centre of the village and bus stop and right next to the train station. Only a short (15 minute) walk to the slopes. There are some amazing mountain views from some of the bedrooms, the bedrooms are clean and spacious with a lovely balcony. The bathrooms are clean and modern and cleaned well each day with fresh towels, and the beds made up each morning.
The hotel itself is attractive - wooden exterior and interior and clean. There is a lovely swimming pool with attractive mood lighting,
The food is of pretty good quality but portions at dinner time are very small and lack any freshly cooked vegetables alongside. That said, the choice and spread of food at breakfast time is pretty impressive, with anything from cooked and cold fish, meats and cheese, to salad and fruit, to freshly baked breads and pastries. There is also a good choice of fruit juice and self-serve coffee and tea machines.
Now for the negatives.
THE TEAM:
The staff, when you can find them, although trying their best a part of a poorly structured team, seem ill-prepared and poorly trained to deal with problems/busy periods. There seems to be a concentration on school interns who are shy and unsure. On top of this the more mature members of the team seem very stressed and morale is low with them working many hours a week under pressure in a busy hotel with a small team of workers spread too thinly across different parts of the operation.
THE BAR:
As for the bar, well you may as well give up any hope of ever being served as it is not manned and you wait up to an hour or more before a member of the team may eventually come over and ask if you would like anything. More often than not though you have to try and find a member of the team (usually on the reception) who informs you that they will find someone to help rather than just serving you themselves. That person often never materialises and if they did seemed annoyed and/or stressed that they had to serve you. Another staff told you they were too busy serving the restaurant and we wouldn't be served. We witnessed many of the guests getting very annoyed by the lack of bar attendance/inability to get a drink. The hotel must loose hundreds of Euros a week in lost revenue. Why they can't have the bar visible from the reception by having a window then the person on reception would be able to see the patrons waiting and go and serve them or call a member of the team to come over. Most nights we ended up going to a bar in the village. But the worst thing of all is the extremely poor way of managing the drinks bills. There were 7 rooms booked under our group of 14 and most nights they would only let us charge the drinks to what they called the "main guest", meaning all the drinks got billed to that room making it a headache to work out who owed what on departure day. Even worst than this is on departure day there were numerous charges for drinks for other guests on our bills. This is either caused by a system error or because they leave your receipts lying around on tables around the bar and restaurant with you room number on it which any guest can cross out and put another room number on. Despite raising this at departure and the receptionist assuring us she would sort it out she didn't and despite numerous emails sent to them after departure the drinks that were not ours have still not been refunded, so our group is out of pocket by nearly 200 Euros for drinks that were drunk by others guests! It's a shocking way to treat guests who have paid thousands of pounds to stay there for the week.
THE TEMPERATURE:
If you like living in a sauna then this hotel is for you, as you will be perspiring constantly. The rooms themselves are uncomfortably hot and you will be lying in a pool of sweat each night unless you keep your balcony door/window open to let the minus temperature air inside. The temperature in the bar area is also excessive.
THE FOOD:
Although generally positive (as mentioned above) the dinner portions are very small, the cooked meats (bacon, sausages) and fried eggs at breakfast are stone cold and unpleasant to eat. The selection of tinned watermelon/melon etc looks like it may be recycled from the previous day's leftovers as there were several pieces of melon that had mouth-shaped cut outs in them.
The menu choice at dinner time is limited and the same 2 or 3 unhealthy choices for children each night.
Also, be warned, they charge 4.50 Euros for a small bottle of tap water which is criminal considering tap water is always free to drink in any establishment. If you want water just bring your own bottle to the table and don't get ripped off.
All in all a mixed bag really. I wouldn't stay there again due to the over charges on drinks that has not been resolved and the poor staffing structure and morale of the team.
Reakce hotelu
Komentář přidán: 28. 3. 2026
Dear Guest,
Thank you for taking the time to share your detailed feedback following your stay with us.
We are very pleased to read that you enjoyed our central location, the mountain views, the comfort and cleanliness of our rooms, as well as our breakfast selection and overall hotel atmosphere. Your positive comments are truly appreciated and will be shared with our team.
At the same time, we would like to address some of the concerns you raised.
Regarding our food offering, all meals are freshly prepared daily. While portion sizes are designed to balance quality and variety, guests are always welcome to request additional servings, and our team is happy to accommodate whenever possible.
Concerning our team, we are proud to support young professionals through internship opportunities as part of their hospitality training. However, our team is made up of both experienced staff and trainees working together. We regret if this balance did not meet your expectations during busy periods and will continue working on improving organization and service flow.
With regard to billing, we would like to clarify that at check-out every guest is given the opportunity to carefully review their invoice. Any discrepancies can and should be resolved immediately on-site. Once the invoice is approved and payment is completed, it is considered accepted. This process ensures transparency and allows us to address any concerns efficiently at the time of departure.
Regarding water service, while tap water itself is free, the charge reflects the service provided, including preparation, glassware, bottling, and cleaning. This is a common practice in many restaurants and hospitality establishments.
We do, however, sincerely regret that certain aspects of your stay, particularly regarding bar service and overall experience, did not meet your expectations. Your feedback has been noted and will be used internally to further improve our operations.
We thank you again for your comments and wish you all the best for your future travels.
Kind regards
Josef Freudenthaler
Hotelmanager
VAYA Seefeld
Thank you for taking the time to share your detailed feedback following your stay with us.
We are very pleased to read that you enjoyed our central location, the mountain views, the comfort and cleanliness of our rooms, as well as our breakfast selection and overall hotel atmosphere. Your positive comments are truly appreciated and will be shared with our team.
At the same time, we would like to address some of the concerns you raised.
Regarding our food offering, all meals are freshly prepared daily. While portion sizes are designed to balance quality and variety, guests are always welcome to request additional servings, and our team is happy to accommodate whenever possible.
Concerning our team, we are proud to support young professionals through internship opportunities as part of their hospitality training. However, our team is made up of both experienced staff and trainees working together. We regret if this balance did not meet your expectations during busy periods and will continue working on improving organization and service flow.
With regard to billing, we would like to clarify that at check-out every guest is given the opportunity to carefully review their invoice. Any discrepancies can and should be resolved immediately on-site. Once the invoice is approved and payment is completed, it is considered accepted. This process ensures transparency and allows us to address any concerns efficiently at the time of departure.
Regarding water service, while tap water itself is free, the charge reflects the service provided, including preparation, glassware, bottling, and cleaning. This is a common practice in many restaurants and hospitality establishments.
We do, however, sincerely regret that certain aspects of your stay, particularly regarding bar service and overall experience, did not meet your expectations. Your feedback has been noted and will be used internally to further improve our operations.
We thank you again for your comments and wish you all the best for your future travels.
Kind regards
Josef Freudenthaler
Hotelmanager
VAYA Seefeld
Cestující ve skupině
Komentář přidán: 26. 3. 2026
Ubytován/a od leden 2026
Super!
We enjoyed it very much! Everything was well organized. The friendly host made it complete.
Reakce hotelu
Komentář přidán: 28. 3. 2026
Dear Guest,
thank you very much for your kind words!
We’re delighted to hear that you enjoyed your stay and that everything was well organized. It’s especially nice to know that our host contributed to making your experience a memorable one.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards
Josef Freudenthaler
Hotelmanager
VAYA Seefeld
thank you very much for your kind words!
We’re delighted to hear that you enjoyed your stay and that everything was well organized. It’s especially nice to know that our host contributed to making your experience a memorable one.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards
Josef Freudenthaler
Hotelmanager
VAYA Seefeld
Anonymní cestovatel
Komentář přidán: 25. 2. 2026
Ubytován/a od únor 2026
Great hotel with excellent staff and food. Easy parking and great location in the middle of town and close to the ski slopes. Highly recommend!
Cestující rodiny
Komentář přidán: 10. 2. 2026
Ubytován/a od únor 2026
Very content with our experience of the Vaya.
Spent a week at the hotel while skiing with my adult daughter. It exceeded our expectations. We found the staff very friendly and helpful (many were catering interns gaining work experience, some of them Dutch). Our room was fine, hugely better than anything we have ever had while skiing over the years in self-catering. It was too hot at night but opening the balcony door dealt with that even if it was hardly energy efficient. The swimming pool was fine, better than that of most hotels, and very popular with young families at the end of the afternoon. Location was good, near the railway station and the ski bus stop. Hotel has an attractive lounge/bar area that we found mostly empty and for some reason had no beer tap so we had to ask to get an apres-ski drink. We were booked for half board and ate at the hotel every evening - meat, fish and veggie main courses available and a good buffet with some changes made every day for variety. If it was a bit samey after seven days that is a very first world problem! I had read some critical and negative reviews here before travelling. Our experience did not match these. Very happy to recommend the Vaya and would stay there again should we ever return to Seefeld.
Reakce hotelu
Komentář přidán: 11. 2. 2026
Dear Chris,
Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us at the VAYA Seefeld.
It truly makes me happy to read that you and your daughter had such an enjoyable week skiing here in Seefeld in Tirol and that your experience exceeded your expectations. Creating memorable holidays – especially special trips like a skiing week with family – is exactly what we strive for.
I am especially pleased that you found our team friendly and helpful. You are absolutely right: we are proud to work with talented young hospitality interns, including some from the Netherlands, who gain valuable experience with us. Your kind words are wonderful encouragement for them and for all of us.
It is also great to hear that you were satisfied with your room and that it compared so favourably to previous self-catering ski holidays. I appreciate your honest comment regarding the room temperature at night. We are continually reviewing our heating systems to balance comfort and energy efficiency, and feedback like yours helps us improve.
I’m glad you enjoyed the swimming pool and our lounge area, even if the bar was quieter than expected. Your note about the beer tap is well taken – sometimes small details can influence the overall atmosphere, and we will certainly look into how we can enhance the après-ski experience.
Thank you as well for your positive remarks about our half-board offering. Our kitchen team works hard to provide daily variety with meat, fish, and vegetarian options, alongside a changing buffet. After seven days, a little familiarity is perhaps inevitable – but I appreciate your good humour about it!
Most of all, I am delighted that your experience did not reflect some of the critical reviews you had read beforehand and that you would happily recommend us and return in the future. That is the greatest compliment we can receive.
We would be honoured to welcome you and your daughter back again for another skiing holiday in Seefeld.
With warm regards from Tyrol,
Josef Freudenthaler
Hotel Manager
VAYA Seefeld
Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us at the VAYA Seefeld.
It truly makes me happy to read that you and your daughter had such an enjoyable week skiing here in Seefeld in Tirol and that your experience exceeded your expectations. Creating memorable holidays – especially special trips like a skiing week with family – is exactly what we strive for.
I am especially pleased that you found our team friendly and helpful. You are absolutely right: we are proud to work with talented young hospitality interns, including some from the Netherlands, who gain valuable experience with us. Your kind words are wonderful encouragement for them and for all of us.
It is also great to hear that you were satisfied with your room and that it compared so favourably to previous self-catering ski holidays. I appreciate your honest comment regarding the room temperature at night. We are continually reviewing our heating systems to balance comfort and energy efficiency, and feedback like yours helps us improve.
I’m glad you enjoyed the swimming pool and our lounge area, even if the bar was quieter than expected. Your note about the beer tap is well taken – sometimes small details can influence the overall atmosphere, and we will certainly look into how we can enhance the après-ski experience.
Thank you as well for your positive remarks about our half-board offering. Our kitchen team works hard to provide daily variety with meat, fish, and vegetarian options, alongside a changing buffet. After seven days, a little familiarity is perhaps inevitable – but I appreciate your good humour about it!
Most of all, I am delighted that your experience did not reflect some of the critical reviews you had read beforehand and that you would happily recommend us and return in the future. That is the greatest compliment we can receive.
We would be honoured to welcome you and your daughter back again for another skiing holiday in Seefeld.
With warm regards from Tyrol,
Josef Freudenthaler
Hotel Manager
VAYA Seefeld
Velmi dobrá lokalita
Riehlweg 161A, Seefeld in Tirol, 6100, Rakousko|0,19 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
10:00
Užitečné informace
V tomto hotelu vidí děti rádi
od 3 do 17 let věku
1 213 Kč (EUR50) za osobu a noc
ve věku 2 let a mladší
Zdarma
Domácí mazlíčci povoleni bez poplatku
Možnost snídaně
Cena snídaně
510 Kč (≈ 21 EUR) za osobu
Čas snídaně
07:30–10:00 od pondělí do neděle
Informujte prosím VAYA Seefeld o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace. Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek. Upozorňujeme, že na rezervace více než 5 pokojů se mohou vztahovat odlišné storno podmínky.
Hotel přijímá následující platební metody:
Cash
VAYA Seefeld: Často kladené otázky
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