Aquila Atlantis Hotel
+ 156
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Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
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Více o hotelu Aquila Atlantis Hotel
Aquila Atlantis Hotel
Pětihvězdičkový hotel Aquila Atlantis Hotel se nachází méně než 200 metrů od archeologického muzea v Hérakleionu a nabízí venkovní bazén s výhledem na přístav, částečně zastřešený bazén a elegantně zařízenou restauraci.
Hodnocení na 
Pár
Komentář přidán: 15. 7. 2026
Fantastic time ! X
We had such a lovely time here the past few days and a big shout out to Lazaros who was so friendly and helpful. The whole team / staff were amazing. Location was close to everything and the atmosphere of the hotel was chilled and lovely and cool. We had a harbour view and it was spectacular.
Had a mini bar in the room but didn’t feel the need to use it as we spent a lot of time out of the room and by the pool on the top floor. We didn’t use the pool but sunbathed and there were always plenty of beds.
Had a mini bar in the room but didn’t feel the need to use it as we spent a lot of time out of the room and by the pool on the top floor. We didn’t use the pool but sunbathed and there were always plenty of beds.
Reakce hotelu
Komentář přidán: 18. 7. 2026
Dear Teresa
Thank you so much for taking the time to provide a review and we are delighted to hear that you had such a lovely stay with us at Aquila Atlantis Hotel.
Your kind words about Lazaros will mean a great deal to him, and we are thrilled that his friendly and helpful service, along with the warm hospitality of our entire team, helped make your visit so enjoyable.
It is wonderful to know you enjoyed our central location, the relaxed atmosphere, and especially the spectacular harbour view from your room. We are also pleased that you were able to make the most of our rooftop sun terrace and found plenty of sunbeds available to relax and unwind.
We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another memorable stay in the near future.
Kindest regards
George Barelier
General Manager
Thank you so much for taking the time to provide a review and we are delighted to hear that you had such a lovely stay with us at Aquila Atlantis Hotel.
Your kind words about Lazaros will mean a great deal to him, and we are thrilled that his friendly and helpful service, along with the warm hospitality of our entire team, helped make your visit so enjoyable.
It is wonderful to know you enjoyed our central location, the relaxed atmosphere, and especially the spectacular harbour view from your room. We are also pleased that you were able to make the most of our rooftop sun terrace and found plenty of sunbeds available to relax and unwind.
We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another memorable stay in the near future.
Kindest regards
George Barelier
General Manager
Anonymní cestovatel
Komentář přidán: 19. 8. 2026
Ubytován/a od srpen 2026
Great hotel in a very good location near restaurants and the Museum. The room was very clean and the breakfast was plentiful and included a variety of breakfast choices and fresh juices. I would offer two suggestions, provide more loungers and table seating at the pool on the top floor and set up more coffee stations during breakfast.
Anonymní cestovatel
Komentář přidán: 17. 8. 2026
Ubytován/a od srpen 2026
This is not a 5 star hotel. Even a basic room in a 5 star hotel should have nice towels and it should not smell moldy. The view we had was of tv antennas. Very disappointing
Cestující rodiny
Komentář přidán: 14. 8. 2026
Disappointment
Noisy hotel due to the many airplanes passing by. Disappointment regarding the rooftop pool, the water is freezing and there are not enough umbrellas.
Decent breakfast but they could really do better for a hotel of this caliber.
Decent breakfast but they could really do better for a hotel of this caliber.
Reakce hotelu
Komentář přidán: 19. 8. 2026
Dear Valued Guest,
Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations.
We would, however, like to clarify that our location is well known to guests prior to booking, and occasional aircraft noise is unfortunately an unavoidable part of being situated in this area. Regarding the rooftop pool, the water temperature is maintained in accordance with our operating standards, and umbrellas are provided around the pool area subject to availability and demand.
We are pleased that you found our breakfast enjoyable, although we regret that our property did not meet your personal expectations for a hotel of our standard. This is not indicative of the high praise we usually received and we understand this is your personal view only.
Kindest Regards
George Barelier
General Manager
Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations.
We would, however, like to clarify that our location is well known to guests prior to booking, and occasional aircraft noise is unfortunately an unavoidable part of being situated in this area. Regarding the rooftop pool, the water temperature is maintained in accordance with our operating standards, and umbrellas are provided around the pool area subject to availability and demand.
We are pleased that you found our breakfast enjoyable, although we regret that our property did not meet your personal expectations for a hotel of our standard. This is not indicative of the high praise we usually received and we understand this is your personal view only.
Kindest Regards
George Barelier
General Manager
Cestující rodiny
Komentář přidán: 28. 7. 2026
Bad stay
It has no service level 5 stars. Rather, rude and unprepared employees,
You have to improve a lot to become a 5-star hotel.
You have to improve a lot to become a 5-star hotel.
Reakce hotelu
Komentář přidán: 30. 7. 2026
Dear Valued Guest,
Thank you for taking the time to leave your review.
We are sorry to read your comments, particularly as they are not reflective of the experience of the overwhelming majority of our guests, whose feedback consistently recognises the high standards of service and professionalism delivered by our team.
Your review contains broad statements but does not provide any specific examples or details that would allow us to investigate or understand the issues you have raised. Without this information, it is difficult to respond meaningfully or identify any areas requiring attention.
We assure you we remain committed to delivering excellent hospitality and continually strive to exceed our guests' expectations.
Kindest Regards
George Barelier
General Manager
Thank you for taking the time to leave your review.
We are sorry to read your comments, particularly as they are not reflective of the experience of the overwhelming majority of our guests, whose feedback consistently recognises the high standards of service and professionalism delivered by our team.
Your review contains broad statements but does not provide any specific examples or details that would allow us to investigate or understand the issues you have raised. Without this information, it is difficult to respond meaningfully or identify any areas requiring attention.
We assure you we remain committed to delivering excellent hospitality and continually strive to exceed our guests' expectations.
Kindest Regards
George Barelier
General Manager
Vynikající lokalita
2, Ygias Str., Iraklio, 71202, Řecko|1,22 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci zakázáni
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Aquila Atlantis Hotel: Často kladené otázky
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