Ensana Sovata
+ 87
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Rychlá fakta
Příjezd od: | 14:00 |
|---|---|
Odjezd před: | 11:00 |
Domácí mazlíčci | Domácí mazlíčci povoleni za příplatek |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Fitcentrum
Více o hotelu Ensana Sovata
Ensana Sovata
Located in the heart of Transylvania, Ensana Sovata is only 200 metres from the helio-thermal Lake Bear, featuring salty water. It offers free WiFi and a breakfast buffet.
Hodnocení na 
Obchodní cestující
Komentář přidán: 6. 3. 2025
Ubytován/a od únor 2025
An excellent spa and an overall good experience
The hotel is well located and beautifully renovated, and the spa center is large, with a lot of options for therapies and care treatments. From mud wraps extracted from Bear Lake, to saltwater pools, hydromassage, 3 types of saunas, jacuzzi, massage, physiotherapy, inhalations, beauty services and above all a kind and prepared staff.
Reakce hotelu
Komentář přidán: 13. 3. 2025
Dear Dana,
Thank you for taking the time to tell us about your experience at Sovata Ensana Health Spa Resort. We are more than happy to hear that your stay was according to your expectations and we are thrilled to know that you enjoyed our spa area and the high quality services. Thank you again for sharing your experience, and we look forward to serving you in the future.
Kind regards,
Melinda Fulop
Quality manager
Thank you for taking the time to tell us about your experience at Sovata Ensana Health Spa Resort. We are more than happy to hear that your stay was according to your expectations and we are thrilled to know that you enjoyed our spa area and the high quality services. Thank you again for sharing your experience, and we look forward to serving you in the future.
Kind regards,
Melinda Fulop
Quality manager
Pár
Komentář přidán: 26. 8. 2025
Ubytován/a od srpen 2025
Ensana Sovata a dream place
The spa is great, the rooms are clean and nice, very good restaurant meal, the staff does their job very well.
Congratulations Hotel Sovata and keep up the good work! !
Congratulations Hotel Sovata and keep up the good work! !
Reakce hotelu
Komentář přidán: 31. 8. 2025
Dear Mihai,
Thank you for your kind appreciation! We are pleased to hear that you had a pleasant experience at Ensana Sovata and that you valued our services. We look forward to welcoming you back in the future!
Sincerely,
Melinda Fulop
Quality Manager
Thank you for your kind appreciation! We are pleased to hear that you had a pleasant experience at Ensana Sovata and that you valued our services. We look forward to welcoming you back in the future!
Sincerely,
Melinda Fulop
Quality Manager
Cestující rodiny
Komentář přidán: 14. 2. 2025
Ubytován/a od únor 2025
Enjoy the massage
I was extremely happy with the cosmetic treatments performed by Timeea. It was an expected treat, which pleasantly surprised me. The warm oil massage by Margareta also brought me relaxation. Thank you very much! These are new reasons to return to Ensana Sovata. :)
Reakce hotelu
Komentář přidán: 19. 2. 2025
Dear guest,
Thank you for choosing Sovata Ensana Health Spa Hotel and for your time in evaluating our hotel. We are very pleased to read your feedback regarding your stay especially that you highlighted our staff. We are always interested to know about the experiences of our guests in our hotel and we are glad to know that we have offered you a memorable stay.
We look forward to welcoming you again in the future!
Warm regards,
Melinda Fulop
Quality manager
Thank you for choosing Sovata Ensana Health Spa Hotel and for your time in evaluating our hotel. We are very pleased to read your feedback regarding your stay especially that you highlighted our staff. We are always interested to know about the experiences of our guests in our hotel and we are glad to know that we have offered you a memorable stay.
We look forward to welcoming you again in the future!
Warm regards,
Melinda Fulop
Quality manager
Cestující rodiny
Komentář přidán: 5. 1. 2025
Ubytován/a od leden 2025
Lovely hotel!
Great location! The food was very yummy, the spa and rooms very clean. It was a lovely experience overall. The staff was welcoming. I would also like to mention that I apreciate the fact that they accept pets, small breed dogs to be precise! Congratulations Hotel Sovata and keep up the good work!
Reakce hotelu
Komentář přidán: 28. 1. 2025
Dear guest,
Thank you for taking the time to write your excellent review about your recent stay. In the name of the Ensana Team I would like to express our gratitude for your words of praise. It was an absolute pleasure to read your review as always great to hear that we exceed guest expectation with our hotel facilities and services.
Your kind words will be shared with the team. I hope you will visit us very soon.
Warm wishes,
Melinda Fulop
Quality manager
Thank you for taking the time to write your excellent review about your recent stay. In the name of the Ensana Team I would like to express our gratitude for your words of praise. It was an absolute pleasure to read your review as always great to hear that we exceed guest expectation with our hotel facilities and services.
Your kind words will be shared with the team. I hope you will visit us very soon.
Warm wishes,
Melinda Fulop
Quality manager
Pár
Komentář přidán: 13. 11. 2024
Ubytován/a od listopad 2024
Terrible SPA experience
The hotel is nice and clean, the personnel is very polite and helpful, the food is delicious but gods forbid, the SPA is not a source or relaxation but one of stress.
The SPA is overcrowded and very, very loud. People have no clue how to behave in a spa. They are loud, they go to the sauna without towels, they jump in the pools, and even though there are signs encouraging quietness in the salt water pools, they are ignored. Plus, people from 3 hotels come to the same spa, maybe this should be restricted to just the guests of the Sovata hotel.
For the love of god, hotel managers, please do something!!! Obviously, the current approach isn't working. Find a system that works - inform people of the decent behaviors in a SPA, put bigger messages in the spa, or some screens with big text / video about behaving in a spa. Create some rules, enforce them somehow, DO SOMETHING! If others managed to create a nice, relaxinf spa, so can you!! I came to this hotel to relax but it was a terrible experience, getting angry each time I went to the SPA because of the lack of common sense of the other hotel guests.
The SPA is overcrowded and very, very loud. People have no clue how to behave in a spa. They are loud, they go to the sauna without towels, they jump in the pools, and even though there are signs encouraging quietness in the salt water pools, they are ignored. Plus, people from 3 hotels come to the same spa, maybe this should be restricted to just the guests of the Sovata hotel.
For the love of god, hotel managers, please do something!!! Obviously, the current approach isn't working. Find a system that works - inform people of the decent behaviors in a SPA, put bigger messages in the spa, or some screens with big text / video about behaving in a spa. Create some rules, enforce them somehow, DO SOMETHING! If others managed to create a nice, relaxinf spa, so can you!! I came to this hotel to relax but it was a terrible experience, getting angry each time I went to the SPA because of the lack of common sense of the other hotel guests.
Reakce hotelu
Komentář přidán: 28. 11. 2024
Dear Magda,
First of all we would like to thank you for choosing our hotel services. We are happy that you appreciate the cleanliness, the food and our personnel too.
Second of all we would like to apologize for your inconvenience regarding the spa center. Probably you were in a busier period, maybe during the vacation period, but of course this is not an excuse: the spa area should be relaxing all the time. Because of our guest's feedback we multiplied all the signs about quietness and SPA rules and we put them everywhere. Also our staff from the pool area has the attribute to warn guests to follow the rules, but unfortunately we can't control every guest's behavior. I also want to inform you that only guests from Hotel Sovata and Hotel Bradet have acces to this Spa center. Hotel Ursina has his own spa with 2 pools and sauna area, guests from Ursina have acces to the spa center of Sovata hotel only in extreme cases ( for ex. technical problems). We also wanted to ensure our guests with some quiet time, that's why we introduce 2 periods ( 07:00-09:00 and 20:00-21:00) when children are not allowed in the spa area, these intervals are for those clients who want quiet and relaxin time.
Hopefully you will try our services with another time and we will do all possible to offer you a better experience.
With best regards,
Melinda Fulop
Quality manager
First of all we would like to thank you for choosing our hotel services. We are happy that you appreciate the cleanliness, the food and our personnel too.
Second of all we would like to apologize for your inconvenience regarding the spa center. Probably you were in a busier period, maybe during the vacation period, but of course this is not an excuse: the spa area should be relaxing all the time. Because of our guest's feedback we multiplied all the signs about quietness and SPA rules and we put them everywhere. Also our staff from the pool area has the attribute to warn guests to follow the rules, but unfortunately we can't control every guest's behavior. I also want to inform you that only guests from Hotel Sovata and Hotel Bradet have acces to this Spa center. Hotel Ursina has his own spa with 2 pools and sauna area, guests from Ursina have acces to the spa center of Sovata hotel only in extreme cases ( for ex. technical problems). We also wanted to ensure our guests with some quiet time, that's why we introduce 2 periods ( 07:00-09:00 and 20:00-21:00) when children are not allowed in the spa area, these intervals are for those clients who want quiet and relaxin time.
Hopefully you will try our services with another time and we will do all possible to offer you a better experience.
With best regards,
Melinda Fulop
Quality manager
Vynikající lokalita
Strada Trandafirilor 111, Sovata, 545500, Rumunsko|1,22 km z centra města
Příjezd a odjezd
Příjezd od:
14:00
Odjezd před:
11:00
Užitečné informace
Domácí mazlíčci povoleni za příplatek
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Ensana Sovata: Často kladené otázky
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