Meliá South Beach
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Rychlá fakta
Příjezd od: | 15:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Doprava z/na letiště
Bazén
Fitcentrum
Více o hotelu Meliá South Beach
Meliá South Beach
Meliá South Beach se nachází na pláži Calvia. Nabízí 4 sezónní venkovní bazény a stylové pokoje s Wi-Fi zdarma. Hotel provozuje à la carte restauraci The Cape Nao Beach Club.
Hodnocení na 
Pár
Komentář přidán: 29. 6. 2026
Ubytován/a od červen 2026
Exceptional hotel with an enviable location.
Everything was excellent during our stay. The location, the facilities, the dining options, and especially the staff, particularly Elena and Lucia from Level, were very attentive and kind at all times.
Reakce hotelu
Komentář přidán: 30. 6. 2026
Estimado señor,
Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.
Nos complace saber que disfrutó de nuestra ubicación privilegiada frente al mar, un aspecto que consideramos clave para experiencias memorables.
Valoramos su mención a las instalaciones y la oferta gastronómica, elementos que buscan enriquecer cada estancia.
Su reconocimiento al trato excepcional de nuestro equipo de The Level, siempre comprometido con la atención personalizada, nos motiva a seguir superando expectativas.
Le enviamos un saludo muy cordial, esperando su pronto regreso.
Atentamente,
Guest Experience Team
Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.
Nos complace saber que disfrutó de nuestra ubicación privilegiada frente al mar, un aspecto que consideramos clave para experiencias memorables.
Valoramos su mención a las instalaciones y la oferta gastronómica, elementos que buscan enriquecer cada estancia.
Su reconocimiento al trato excepcional de nuestro equipo de The Level, siempre comprometido con la atención personalizada, nos motiva a seguir superando expectativas.
Le enviamos un saludo muy cordial, esperando su pronto regreso.
Atentamente,
Guest Experience Team
Individuální cestující
Komentář přidán: 20. 5. 2026
Ubytován/a od květen 2026
Tip, top thumb up
Top hotel right by the beach in Magaluf. Perfect place if you travel alone. Good nightlife and friendly people, top service, good food and not least friendly service.
Reakce hotelu
Komentář přidán: 22. 5. 2026
Hei, tusen takk for at du delte opplevelsen din på hotellet vårt.
Vi er glade for at du syntes hotellet vårt var førsteklasses, og at beliggenheten rett ved stranden var perfekt for oppholdet ditt.
Vi er veldig glade for å høre at du satte pris på servicen og vennligheten til teamet vårt, samt maten og servicen.
Vi håper å ønske deg velkommen tilbake snart.
Oppriktig,
Guest Experience Team
Vi er glade for at du syntes hotellet vårt var førsteklasses, og at beliggenheten rett ved stranden var perfekt for oppholdet ditt.
Vi er veldig glade for å høre at du satte pris på servicen og vennligheten til teamet vårt, samt maten og servicen.
Vi håper å ønske deg velkommen tilbake snart.
Oppriktig,
Guest Experience Team
Cestující rodiny
Komentář přidán: 7. 8. 2026
Overpriced / no customer service to help
Dear Guest Relations,
I am writing to express my complete disappointment with my stay.
The room smells bad and is very noisy
I specifically paid extra to book a Junior Suite with a sea view. The room I received overlooks a wall with three palm trees. This is simply not a sea view. Had I known this in advance, I would never have chosen your hotel. I already have a sea view at home—I paid the supplement because I expected to enjoy one during my holiday.
Yesterday, I was informed that I would be moved the following day to the room category I had paid for. Based on that promise, I packed all of my belongings. Later, I received a WhatsApp message from your hotel informing me that the room was no longer available. I packed and unpacked my suitcases twice for absolutely nothing. This is unacceptable and shows a complete lack of organization and respect for your guests.
To make matters even worse, this morning Daniela at the reception spoke to me in a very rude and disrespectful manner. She told me, “If you want my help, I’ll help you; otherwise, you can leave.” This is absolutely not the level of service one expects from a hotel of your standing. Such behavior towards a paying guest is unacceptable.
We are two families and have booked three rooms at your hotel. Unfortunately, this has been one of the most disappointing hotel experiences I have ever had. The level of service has been so poor that it feels more like staying at a campsite than in the quality hotel we expected.
I
I am writing to express my complete disappointment with my stay.
The room smells bad and is very noisy
I specifically paid extra to book a Junior Suite with a sea view. The room I received overlooks a wall with three palm trees. This is simply not a sea view. Had I known this in advance, I would never have chosen your hotel. I already have a sea view at home—I paid the supplement because I expected to enjoy one during my holiday.
Yesterday, I was informed that I would be moved the following day to the room category I had paid for. Based on that promise, I packed all of my belongings. Later, I received a WhatsApp message from your hotel informing me that the room was no longer available. I packed and unpacked my suitcases twice for absolutely nothing. This is unacceptable and shows a complete lack of organization and respect for your guests.
To make matters even worse, this morning Daniela at the reception spoke to me in a very rude and disrespectful manner. She told me, “If you want my help, I’ll help you; otherwise, you can leave.” This is absolutely not the level of service one expects from a hotel of your standing. Such behavior towards a paying guest is unacceptable.
We are two families and have booked three rooms at your hotel. Unfortunately, this has been one of the most disappointing hotel experiences I have ever had. The level of service has been so poor that it feels more like staying at a campsite than in the quality hotel we expected.
I
Reakce hotelu
Komentář přidán: 10. 8. 2026
Dear Sophia,
We appreciate the time you have taken to provide us with your opinion of your stay.
We sincerely regret the discrepancy between your booked Junior Suite category and the view you experienced, as we aim to provide accurate descriptions for all room types.
We always strive to offer our assistance whenever possible. However, as we are currently in high season and the hotel is operating at full capacity, room changes are particularly specific and require careful coordination.
We sincerely regret that the information regarding the room change was not clear enough. In order to ensure proper organisation and coordination, rooms that need to be changed must be vacated in the morning so that our team has sufficient time to prepare them and manage the room allocation accordingly.
Thank you for sharing your feedback with us. We sincerely appreciate your comments and will take them into consideration to ensure that we communicate more clearly and provide our guests with the best possible experience.
We look forward to welcoming you back.
Best wishes,
Guest Experience Team
We appreciate the time you have taken to provide us with your opinion of your stay.
We sincerely regret the discrepancy between your booked Junior Suite category and the view you experienced, as we aim to provide accurate descriptions for all room types.
We always strive to offer our assistance whenever possible. However, as we are currently in high season and the hotel is operating at full capacity, room changes are particularly specific and require careful coordination.
We sincerely regret that the information regarding the room change was not clear enough. In order to ensure proper organisation and coordination, rooms that need to be changed must be vacated in the morning so that our team has sufficient time to prepare them and manage the room allocation accordingly.
Thank you for sharing your feedback with us. We sincerely appreciate your comments and will take them into consideration to ensure that we communicate more clearly and provide our guests with the best possible experience.
We look forward to welcoming you back.
Best wishes,
Guest Experience Team
Cestující rodiny
Komentář přidán: 31. 7. 2026
**Absolute disappointment:** Four stars on the facade, zero in reality**
If you are looking for a hotel where security, professionalism, and customer service exist, **look elsewhere** . This establishment carries four stars that are astronomically too big for it.
The experience was lamentable from beginning to end:
*Terrible customer service: The staff completely lacks training, both in handling basic languages for international service and in managing even minimally stressful situations. Faced with the slightest problem, the response is stonewalling and incompetence.
*Non-existent Quality Management: The supposed *Quality Manager* offers absolutely no quality. Their handling of problems is non-existent, demonstrating a total lack of empathy, leadership, and tools to resolve incidents.
*Serious insecurity and impunity:* The most serious part of our stay was the . The hotel's response to such a serious event was deplorable: **zero internal investigations, no consequences for those responsible, and no insurance that has spoken up or taken charge of the situation.**
It is unacceptable for a hotel of this category to wash its hands of a crime that occurred on its premises and leave the guest unprotected.
A place not only deficient in service, but . I do not recommend it under any circumstances.
Safety comes first. They offer sea views but are not capable of looking for their guests and offering them empathetic help that is up to the circumstances.
The economic loss is high but the jewelry, memories, and gifts are probably unrecoverable.
I do not expect miracles from the manager, however, after booking a suite for a week, I expect at least that he addresses us to give us explanations.
Quality and manager, two concepts, together and separately, that do not exist in this hotel.
The experience was lamentable from beginning to end:
*Terrible customer service: The staff completely lacks training, both in handling basic languages for international service and in managing even minimally stressful situations. Faced with the slightest problem, the response is stonewalling and incompetence.
*Non-existent Quality Management: The supposed *Quality Manager* offers absolutely no quality. Their handling of problems is non-existent, demonstrating a total lack of empathy, leadership, and tools to resolve incidents.
*Serious insecurity and impunity:* The most serious part of our stay was the . The hotel's response to such a serious event was deplorable: **zero internal investigations, no consequences for those responsible, and no insurance that has spoken up or taken charge of the situation.**
It is unacceptable for a hotel of this category to wash its hands of a crime that occurred on its premises and leave the guest unprotected.
A place not only deficient in service, but . I do not recommend it under any circumstances.
Safety comes first. They offer sea views but are not capable of looking for their guests and offering them empathetic help that is up to the circumstances.
The economic loss is high but the jewelry, memories, and gifts are probably unrecoverable.
I do not expect miracles from the manager, however, after booking a suite for a week, I expect at least that he addresses us to give us explanations.
Quality and manager, two concepts, together and separately, that do not exist in this hotel.
Reakce hotelu
Komentář přidán: 10. 8. 2026
Estimada Angie:
Lamentamos profundamente el incidente que nos describe y la pérdida de sus pertenencias personales, especialmente teniendo en cuenta que algunas de estas joyas tienen para usted un gran valor personal y sentimental.
Desde el momento en que tuvimos conocimiento de la situación, nuestro equipo hizo todo lo que estuvo a su alcance para prestarle asistencia y acompañarla siguiendo los procedimientos establecidos para este tipo de situaciones. Seguimos el protocolo correspondiente y le ofrecimos la asistencia necesaria para que pudiera ponerse en contacto con las autoridades competentes y llevar a cabo las gestiones oportunas.
Entendemos perfectamente que una situación de estas características puede resultar extremadamente angustiante y preocupante, y lamentamos sinceramente que haya tenido que pasar por una experiencia que le haya generado tanta preocupación y decepción.
Por supuesto, continuaremos colaborando con las autoridades competentes y facilitando toda la información que nos sea solicitada para contribuir al esclarecimiento de los hechos.
Esperamos sinceramente que las investigaciones permitan esclarecer completamente lo sucedido y que pueda recuperar sus pertenencias personales, especialmente aquellos recuerdos que tienen para usted un valor tan importante.
Atentamente,
Guest Experience Team
Lamentamos profundamente el incidente que nos describe y la pérdida de sus pertenencias personales, especialmente teniendo en cuenta que algunas de estas joyas tienen para usted un gran valor personal y sentimental.
Desde el momento en que tuvimos conocimiento de la situación, nuestro equipo hizo todo lo que estuvo a su alcance para prestarle asistencia y acompañarla siguiendo los procedimientos establecidos para este tipo de situaciones. Seguimos el protocolo correspondiente y le ofrecimos la asistencia necesaria para que pudiera ponerse en contacto con las autoridades competentes y llevar a cabo las gestiones oportunas.
Entendemos perfectamente que una situación de estas características puede resultar extremadamente angustiante y preocupante, y lamentamos sinceramente que haya tenido que pasar por una experiencia que le haya generado tanta preocupación y decepción.
Por supuesto, continuaremos colaborando con las autoridades competentes y facilitando toda la información que nos sea solicitada para contribuir al esclarecimiento de los hechos.
Esperamos sinceramente que las investigaciones permitan esclarecer completamente lo sucedido y que pueda recuperar sus pertenencias personales, especialmente aquellos recuerdos que tienen para usted un valor tan importante.
Atentamente,
Guest Experience Team
Cestující rodiny
Komentář přidán: 31. 7. 2026
Appalling
I am currently a tourist at a Meliá South Beach hotel resort in Magaluf and am deeply shaken.
Personal valuables and cash were stolen from the hotel safe in a suite.
Items stolen include, among others:
● €2,000 in cash
● a gold Michael Kors watch
● my gold wedding ring with the engravings "Micha" and 12/22/2022, also with the symbols of a child's hand, a heart, and a dog paw
● a diamond engagement ring (value approx. €1,200)
● a necklace with two hearts – one says "Mika-Luise," the other "Alena"
● a Pandora bracelet with several charms
The money is bad – but replaceable.
What destroys me are the personal mementos. My wedding ring, jewelry with my children's names, and things that have an invaluable emotional value to me.
That is exactly why one puts their valuables in a hotel safe in a suite—because one assumes that they are safe there.
As a tourist, one feels incredibly helpless in such a situation.
Unfortunately, I am also very disappointed by the service and especially by the handling of this theft case.
As a guest of the establishment, I actively sought out the conversation.
Although help was offered to us, it was limited to the fact that an employee could translate until 8:30 PM, provided we could make it to the police by then. Neither was it offered to go to the police with us, nor to call the police to the hotel.
In such an exceptional situation, I would have wished for significantly more support and initiative on the part of the hotel. Thanks to family help, we were finally able to overcome the language barrier ourselves and organize Spanish-speaking support. Many thanks to Angela and Sebas on-site.
We also basically had to seek out the conversation with the hotel management ourselves.
However, from a hotel resort chain of this size, I expect that they proactively approach their guests in such a case and support them—not that the affected guests have to chase after every bit of support.
We will, of course, file a police report so that it can be traced who had access to our room and the incident can be fully investigated.
I do not want to accuse anyone prematurely. But when valuables disappear from a locked hotel safe and access to the room can be traced, then the question remains for me personally how something like that is even possible. For me, this thought is devastating. Should the facts be clarified, I hope for complete transparency.
Either way, this incident is a catastrophe for me and leaves a conceivably bad impression. For a hotel to which guests entrust their safety and their trust, this is devastating from my point of view.
I am just sad, stunned, and disappointed.
If anyone is offered my jewelry pieces anywhere or has any information, please get in touch!!!
Please share this post as often as possible. Perhaps it will reach exactly the person who saw something or can provide information. Or perhaps it will even reach the person who took these things and reconsiders.
It is not primarily about the money for me. I wish for nothing more than to get my personal keepsakes back. If everything is returned in full, I would be sincerely grateful for that.
Thank you very much.
Personal valuables and cash were stolen from the hotel safe in a suite.
Items stolen include, among others:
● €2,000 in cash
● a gold Michael Kors watch
● my gold wedding ring with the engravings "Micha" and 12/22/2022, also with the symbols of a child's hand, a heart, and a dog paw
● a diamond engagement ring (value approx. €1,200)
● a necklace with two hearts – one says "Mika-Luise," the other "Alena"
● a Pandora bracelet with several charms
The money is bad – but replaceable.
What destroys me are the personal mementos. My wedding ring, jewelry with my children's names, and things that have an invaluable emotional value to me.
That is exactly why one puts their valuables in a hotel safe in a suite—because one assumes that they are safe there.
As a tourist, one feels incredibly helpless in such a situation.
Unfortunately, I am also very disappointed by the service and especially by the handling of this theft case.
As a guest of the establishment, I actively sought out the conversation.
Although help was offered to us, it was limited to the fact that an employee could translate until 8:30 PM, provided we could make it to the police by then. Neither was it offered to go to the police with us, nor to call the police to the hotel.
In such an exceptional situation, I would have wished for significantly more support and initiative on the part of the hotel. Thanks to family help, we were finally able to overcome the language barrier ourselves and organize Spanish-speaking support. Many thanks to Angela and Sebas on-site.
We also basically had to seek out the conversation with the hotel management ourselves.
However, from a hotel resort chain of this size, I expect that they proactively approach their guests in such a case and support them—not that the affected guests have to chase after every bit of support.
We will, of course, file a police report so that it can be traced who had access to our room and the incident can be fully investigated.
I do not want to accuse anyone prematurely. But when valuables disappear from a locked hotel safe and access to the room can be traced, then the question remains for me personally how something like that is even possible. For me, this thought is devastating. Should the facts be clarified, I hope for complete transparency.
Either way, this incident is a catastrophe for me and leaves a conceivably bad impression. For a hotel to which guests entrust their safety and their trust, this is devastating from my point of view.
I am just sad, stunned, and disappointed.
If anyone is offered my jewelry pieces anywhere or has any information, please get in touch!!!
Please share this post as often as possible. Perhaps it will reach exactly the person who saw something or can provide information. Or perhaps it will even reach the person who took these things and reconsiders.
It is not primarily about the money for me. I wish for nothing more than to get my personal keepsakes back. If everything is returned in full, I would be sincerely grateful for that.
Thank you very much.
Reakce hotelu
Komentář přidán: 10. 8. 2026
Sehr geehrter Herr,
wir bedauern den von Ihnen geschilderten Vorfall und den Verlust Ihrer persönlichen Gegenstände zutiefst, insbesondere da einige dieser Schmuckstücke für Sie einen so hohen persönlichen und emotionalen Wert haben.
Sobald wir Kenntnis von der Situation erhalten haben, hat unser Team alles in seiner Möglichkeit Stehende getan, um Sie zu unterstützen und Sie im Rahmen der für solche Situationen vorgesehenen Abläufe zu begleiten. Wir haben das entsprechende Protokoll befolgt und Ihnen die notwendige Unterstützung angeboten, damit Sie sich mit den zuständigen Behörden in Verbindung setzen und die erforderlichen Schritte einleiten konnten.
Wir verstehen vollkommen, dass eine solche Situation äußerst belastend und beunruhigend sein kann, und bedauern sehr, dass Sie dadurch so viel Sorge und Enttäuschung erfahren mussten.
Selbstverständlich werden wir weiterhin mit den zuständigen Behörden zusammenarbeiten und alle angeforderten Informationen zur Verfügung stellen, um zur Aufklärung des Vorfalls beizutragen.
Wir hoffen aufrichtig, dass die Ermittlungen dazu beitragen, den Sachverhalt vollständig aufzuklären und dass Sie Ihre persönlichen Gegenstände, insbesondere die für Sie wertvollen Erinnerungsstücke, wiedererlangen können.
Mit freundlichen Grüßen
Guest Experience Team
wir bedauern den von Ihnen geschilderten Vorfall und den Verlust Ihrer persönlichen Gegenstände zutiefst, insbesondere da einige dieser Schmuckstücke für Sie einen so hohen persönlichen und emotionalen Wert haben.
Sobald wir Kenntnis von der Situation erhalten haben, hat unser Team alles in seiner Möglichkeit Stehende getan, um Sie zu unterstützen und Sie im Rahmen der für solche Situationen vorgesehenen Abläufe zu begleiten. Wir haben das entsprechende Protokoll befolgt und Ihnen die notwendige Unterstützung angeboten, damit Sie sich mit den zuständigen Behörden in Verbindung setzen und die erforderlichen Schritte einleiten konnten.
Wir verstehen vollkommen, dass eine solche Situation äußerst belastend und beunruhigend sein kann, und bedauern sehr, dass Sie dadurch so viel Sorge und Enttäuschung erfahren mussten.
Selbstverständlich werden wir weiterhin mit den zuständigen Behörden zusammenarbeiten und alle angeforderten Informationen zur Verfügung stellen, um zur Aufklärung des Vorfalls beizutragen.
Wir hoffen aufrichtig, dass die Ermittlungen dazu beitragen, den Sachverhalt vollständig aufzuklären und dass Sie Ihre persönlichen Gegenstände, insbesondere die für Sie wertvollen Erinnerungsstücke, wiedererlangen können.
Mit freundlichen Grüßen
Guest Experience Team
Velmi dobrá lokalita
Avinguda Notari Alemany I, Calvià, 07182, Španělsko|7,19 km z centra města
Příjezd a odjezd
Příjezd od:
15:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Meliá South Beach: Často kladené otázky
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