Cullera Holiday
+ 138
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Rychlá fakta
Příjezd od: | 16:00 |
|---|---|
Odjezd před: | 12:00 |
Domácí mazlíčci | Domácí mazlíčci zakázáni |
Vybavení
Wi-Fi
Parkování
Klimatizace
Bazén
Fitcentrum
24hodinová recepční služba
Více o hotelu Cullera Holiday
Cullera Holiday
Hotel Cullera Holiday se nachází pouhých 100 metrů od pláže a 35 minut jízdy od města Valencie a nabízí bazén a bezplatnou Wi-Fi zónu. Moderně zařízené pokoje mají dřevěnou podlahu, TV s plochou obrazovkou, klimatizaci i topení, trezor a minibar.
Hodnocení na 
Pár
Komentář přidán: 27. 6. 2026
Ubytován/a od červen 2026
Very good, but...
Quality price, very good, there was a water pressure issue in our room, the television was very small, the dining experience was very good, and the staff was very friendly.
Cestující ve skupině
Komentář přidán: 15. 7. 2026
Room flooded, no first aid kit, bad food, broken safe, tiny TV, and bad.
I had a deluxe triple room reserved with three beds on a low floor because I have severe vertigo. Upon arrival, I had a double bed, and I had to wait until 8:00 PM to be given a room like the one I had reserved. When we went to take a shower, the shower water sprayed all over the bathroom and the room. That same night I reported what happened and that the safe was not working. The next day, they repaired the safe for me, but when we went to take a shower, the same thing happened again. We had to fill the room with towels so that the water would not leak out. When I mentioned it at the front desk, they told me that they had notified maintenance but that they did NOT know if it had been resolved or not. Tuesday night when we returned from the beach to take a shower, much more water came out. I looked for the front desk phone number online, because the number is not listed anywhere in the room. The receptionist told me to wait because she was alone at the front desk. A while later she came up with a bucket and a mop, apologizing a thousand times. There were no more Deluxe rooms to offer me on a lower floor, so she offered for us to move up to one on the 5th floor, which also did not have any shampoo. When I went down to the room to do my hair, the girl had left and I was left outside with dirty clothes in my hand and my hair looking like I had just stepped out of the shower. After looking for her twice at the front desk I found her, and she gave me a copy of my room key so I could do my hair and get cleaned up (I felt like I was at a campsite instead of a 4-star hotel).
Finally on Wednesday night I was able to shower in my room (I was leaving on Friday anyway). On the other hand, my young daughter was stung by a wasp at the hotel, and they did not have anything to give me to put on her (They only have rubbing alcohol and hydrogen peroxide). I ended up putting the cold water they provide at the lobby bar on the girl.
I asked for a complaint form and they told me that the receptionist had already noted the incidents. Yesterday the front desk manager called me and told me he would send me the complaint form, and I am still waiting for it. They did not deign to respond in writing to the email I sent them, and the hotel manager, whom they were going to consult to see if he would accept my complaint, did not even call me. To top it all off, in the middle of the night I was getting calls to my room "111" from other rooms that had complaints because their air conditioning was not working. I imagine that since they do not indicate the front desk number in the rooms, people pressed 1 several times and called me.
Furthermore, the TV in the room was tiny, and with a mess of channels, it was impossible to watch the World Cup match, so we went out to the street to watch it.
The food was very unvaried and very average. They do not even put up a single sign to see what you are eating or if you have an allergy to something.
If it were not for the fact that I had paid in advance, I would have left. Very embarrassing that I could not shower until the 4th day of my stay. For this reason, I have demanded that they return my money until the hotel provides me with the minimum services that I have paid for.
As a courtesy, they provide me with a picnic to take with me on my trip. And they are so generous that they give me a bologna sandwich, a yogurt that was warm after half an hour and I had to throw away, and an apple! Wow, what a feast I had!... And all that in a paper bag for the trip, which broke its handle on the train, and the cool water bottle they provide fell out. A wonderful vacation, I will repeat next year!
Finally on Wednesday night I was able to shower in my room (I was leaving on Friday anyway). On the other hand, my young daughter was stung by a wasp at the hotel, and they did not have anything to give me to put on her (They only have rubbing alcohol and hydrogen peroxide). I ended up putting the cold water they provide at the lobby bar on the girl.
I asked for a complaint form and they told me that the receptionist had already noted the incidents. Yesterday the front desk manager called me and told me he would send me the complaint form, and I am still waiting for it. They did not deign to respond in writing to the email I sent them, and the hotel manager, whom they were going to consult to see if he would accept my complaint, did not even call me. To top it all off, in the middle of the night I was getting calls to my room "111" from other rooms that had complaints because their air conditioning was not working. I imagine that since they do not indicate the front desk number in the rooms, people pressed 1 several times and called me.
Furthermore, the TV in the room was tiny, and with a mess of channels, it was impossible to watch the World Cup match, so we went out to the street to watch it.
The food was very unvaried and very average. They do not even put up a single sign to see what you are eating or if you have an allergy to something.
If it were not for the fact that I had paid in advance, I would have left. Very embarrassing that I could not shower until the 4th day of my stay. For this reason, I have demanded that they return my money until the hotel provides me with the minimum services that I have paid for.
As a courtesy, they provide me with a picnic to take with me on my trip. And they are so generous that they give me a bologna sandwich, a yogurt that was warm after half an hour and I had to throw away, and an apple! Wow, what a feast I had!... And all that in a paper bag for the trip, which broke its handle on the train, and the cool water bottle they provide fell out. A wonderful vacation, I will repeat next year!
Pár
Komentář přidán: 9. 7. 2026
Ubytován/a od červenec 2026
Terrible food, what a shame
I have been coming to this hotel for 4 years and this year the food has been terrible. Pre-cooked food, repetitive, little variety, poorly made, and without signs identifying the food. Allergens are not marked either. It's a pity since it is a hotel we would like to return to, but the food issue makes us totally doubt.
Anonymní cestovatel
Komentář přidán: 12. 7. 2026
Ubytován/a od červenec 2026
Yeah… massive room, well kitted out but this place is dated
Pár
Komentář přidán: 14. 6. 2025
questionable 4 star service with minimum service - avoid 1/2 Pension
Easy access to the hotel with underground parking (surcharge) which I recommend for parking. decent suite room provided for 5 people while there is only one bed (no sofa bed). Weary and uncomfortable sofa.little service in the suite (absence of coffee machine) but a refrigerator. low light living room overlooking an unfurnished terrace with work waste. small terrace with partial sea view furnished with 2 chairs and a table. absence of foreign channels programmed on TV and not connected. Swimming pool correct but not supervised and quickly occupied given its size. No bar, no entertainment. Very disappointing buffet restaurant with few choices and cold or lukewarm dishes (2 starters - 3 courses - 2 desserts) - I advise against half board.
Average cleaning service (does not match hotel stars).
Average cleaning service (does not match hotel stars).
Lokalita
Av. el Racó, 27, Cullera, 46400, Španělsko|1,8 km z centra města
Příjezd a odjezd
Příjezd od:
16:00
Odjezd před:
12:00
Užitečné informace
Domácí mazlíčci zakázáni
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Kvůli podrobnostem ohledně přidání přistýlek se obraťte přímo na hotel.
Cullera Holiday: Často kladené otázky
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